Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%77+10.9Replies to reviews 7%7+0.5Craft & service penalty99−0.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Official Pest Prevention

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 2,002 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Official Pest Prevention is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Official Pest Prevention is better than 90% of rodent control.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Official Pest Prevention is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Official Pest Prevention is better than 77% of rodent control.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Official Pest Prevention is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Official Pest Prevention is better than 7% of rodent control.F
7

Reviews for your job

Customers hired Official Pest Prevention for 8 kinds of job.

Official Pest Prevention for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.234
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 234 Google reviews tagged “Home inspection” · showing 20

Clyiesha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent Work I would choose Daniel every time

Home inspection
SherylLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Nice guy, good job.

Not sureHome inspection
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★

It doesn't appear that rodent traps set in September under house were checked and/or anything removed. Atvinstall, I was told this would be completed at the next servicing.

Paid $100–120Not sureHome inspection
Randi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Boots is very professional. Highly recommend. Love this company.

Home inspection
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Daniel did excellent service at my property as always. Thanks Daniel! Highly recommended.

Reasonable priceHome inspectionHornet & wasp extermination
BobLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Luis did and awesome job today! It was hot outside and then he went into the extra hot attic. Good communication throughout the job! Official Pest Prevention has provided, well, Professional services to me for years now. All the places where the mice and rats were getting into my attic were sealed! I will not…

Paid $200+Reasonable priceHome inspectionRodent extermination
ddilworth252 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris always does an amazing job.

Great priceHome inspection
Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great at communication. Did a great job. Asked what I was having problem with an took care of it.

Paid $100–120OverpricedHome inspectionRodent exterminationSpider extermination
StephLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Clyde was awesome! He really put us at ease and took care of us above and beyond what we expected! Thanks, Clyde!

Paid $180–200Great priceHome inspectionHornet & wasp extermination
Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He was very friendly and helpful.

Paid $140–160Reasonable priceHome inspectionGeneral pest inspection
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great job thank you

Paid $200+Great priceHome inspectionSpider exterminationFlea & mite extermination
Jeannette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very nice young man and did a very good job. I. Would use his services again mbb

Paid $40–60Great priceHome inspectionHornet & wasp exterminationRodent extermination
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I really appreciate the personal touch that seems to come with the service we receive from Robin. I hate roaches and seeing them dead in my garage makes me want to sell the house. Since Official started their service, our garage has been roach free.

Paid $60–80Reasonable priceHome inspection
Bridget2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very pleasant experience. Guadalupe was knowledgeable, polite, and thorough.

Paid $120–140Not sureHome inspection
Valeria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We were so satisfied with the job Luis did! We were impressed with his professionalism! I believe he’s a good employee!

Paid $200+Reasonable priceHome inspectionHornet & wasp extermination
MariahLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service to have, Julian did great!😊

Paid $80–100Great priceHome inspectionHornet & wasp extermination
Annette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris is the only one I trust to perform the duties ! He knows my house and he’s so respectful every time he comes, always so courteous!

Paid $180–200Reasonable priceHome inspectionHornet & wasp extermination
GigiLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service

Paid $60–80Home inspectionGeneral pest inspection
Cassie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Anthony is the BEST Kind, Cares about us!! And does his job well!!

Home inspectionRodent extermination
heidi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Boots is amazing. I’d give them a 10!!!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination

Show more home inspection reviews (214 more) →

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection315$48–$111
Bug & insect extermination254$53–$121
Home inspection234$56–$146
Spider extermination186$53–$151
Rodent extermination177$73–$282
Ant extermination115$58–$171
Hornet & wasp extermination105$71–$196
Cockroach extermination93$63–$188

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