Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%77+10.9Replies to reviews 7%7+0.5Craft & service penalty99−0.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Official Pest Prevention

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 2,002 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Official Pest Prevention is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Official Pest Prevention is better than 90% of rodent control.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Official Pest Prevention is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Official Pest Prevention is better than 77% of rodent control.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Official Pest Prevention is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Official Pest Prevention is better than 7% of rodent control.F
7

Reviews for your job

Customers hired Official Pest Prevention for 8 kinds of job.

Official Pest Prevention for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.105
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$196
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 105 Google reviews tagged “Hornet & wasp extermination” · showing 40

Carmen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Martin did a good job spraying where I asked him to spray. He also cleaned the cobwebs in the porch and around the patio. Great job Martin!

Hornet & wasp exterminationCockroach extermination
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Daniel did excellent service at my property as always. Thanks Daniel! Highly recommended.

Reasonable priceHome inspectionHornet & wasp extermination
Dennis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kenneth did a great job!!!!

Paid $40–60Reasonable priceHornet & wasp exterminationGeneral pest inspection
StephLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Clyde was awesome! He really put us at ease and took care of us above and beyond what we expected! Thanks, Clyde!

Paid $180–200Great priceHome inspectionHornet & wasp extermination
Jeannette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very nice young man and did a very good job. I. Would use his services again mbb

Paid $40–60Great priceHome inspectionHornet & wasp exterminationRodent extermination
Yvette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Robin was amazing and extremely thorough!!! He was very professional. I would highly recommend him.

Paid $40–60Great priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
Valeria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We were so satisfied with the job Luis did! We were impressed with his professionalism! I believe he’s a good employee!

Paid $200+Reasonable priceHome inspectionHornet & wasp extermination
MariahLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service to have, Julian did great!😊

Paid $80–100Great priceHome inspectionHornet & wasp extermination
Annette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris is the only one I trust to perform the duties ! He knows my house and he’s so respectful every time he comes, always so courteous!

Paid $180–200Reasonable priceHome inspectionHornet & wasp extermination
RoryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Since I started using Offfical Pest Prevention, I have no more pest issues. They have been great. Robert did a good job.

Paid $80–100OverpricedHornet & wasp exterminationFlea & mite exterminationGeneral pest inspection
Alisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris communicated well. The work was performed was well done. Amazing help!

Paid $200+Not sureHornet & wasp extermination
Monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you, pest prevention!, for the technician Robin, he serve with great customer service ,and he understands my concerns regarding these paste bugs. Thank you again for great customer service!!

Hornet & wasp extermination
heidi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Boots is amazing. I’d give them a 10!!!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
ChristineLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Always on time and very professional. my tech went out of his way to make sure our pest infestation was solved he’s very professional and helpful. Thank you!!

Reasonable priceHome inspectionHornet & wasp extermination
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Eddie did a fantastic job explaining what the process was and executing it. Great employee .

Paid $80–100Great priceHome inspectionHornet & wasp exterminationTermite inspection
Janice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jesus has been my representative for the last few years, which I have enjoyed our conversations. He is very knowledgeable about the service that I recieve, active listener when I express concerns about the pests, and helpful in providing feedback or suggests regarding my concerns. Thank you Jesus for all that you do. Ja ice

Reasonable priceHornet & wasp exterminationGeneral pest inspection
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Robin B. is reliable and timely, and performs his job well. We appreciate the service. Thank you.

Paid $80–100Reasonable priceHornet & wasp exterminationAnt extermination
Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I can summit up real simple, Chris service is Excellent and Chris is the reason why I have been a customer with Official Pest and my neighbor is a customer

Paid $80–100Reasonable priceHome inspectionHornet & wasp extermination
carlaLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Quiet, efficient & respectful. I have used this service for many years & appreciate their professionalism and service.

Paid $20–40Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
knp1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Julien has been totally reliable for the many months he has worked with us. He’s pleasant and meticulous

Paid $20–40Great priceHornet & wasp extermination
Theresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Service is always great!!!

Great priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thomas is extremely friendly, professional and thorough. Thank you, Thomas!

Paid $80–100Reasonable priceAnt exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Varnell7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very reasonable & does an excellent job

Paid $80–100Reasonable priceHornet & wasp extermination
Lee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I use official pest control for home. My favorite worker is Chris M. He does a great job super friendly kind and helpful. I know he will always get the job done and thorough.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Robin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Chris is always pleasant and professional. Does a thorough job every time

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The Clyde did a great job and is always very courteous and through.He always checks in to see if there is anything new he should focus on.

Paid $80–100Great priceHornet & wasp exterminationTermite inspectionSpider extermination
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Tomas is always friendly, helpful, and thorough!

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always on time. Respect property. Professional technician.

Paid $80–100Great priceHornet & wasp extermination
Austin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Talked to Eddie about the large amount of wasps nests around the property and he addressed all of them. I can’t find any now. Great service.

Paid $120–140Great priceHornet & wasp exterminationBug & insect extermination
carolyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Julián is always professional and nice and goes above and beyond

Paid $40–60Great priceHornet & wasp extermination
stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Very attentive , thorough, and polite !

Paid $40–60Reasonable priceHornet & wasp extermination
StevenLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Robert, my technician, did a great job for me and is an asset to the company. I highly recommend his service.

Paid $80–100Great priceHornet & wasp exterminationRodent extermination
Lorna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Julian G is great at what he does. Always courteous, and concerned about me as a customer. He recently came out & helped me with a red wasp invasion (and I am highly allergic)! I appreciated the service & they have not come back!

Paid $40–60Great priceHornet & wasp exterminationCockroach exterminationBug & insect extermination
BarbaraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Boots is great! Thank you.

Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very polite and professional work

Paid $60–80Reasonable priceHome inspectionHornet & wasp extermination
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kenneth M did a pretty good job.

Paid $60–80Reasonable priceHornet & wasp exterminationGeneral pest inspectionService not listed
Michele4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Takes the time to explain and also listen to our concerns.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Robert is very knowledgeable and always takes his time to explain the process and what to expect. He always does a great job when treating our house and making sure we are pest free.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very thorough, professional & all around fantastic service representative!!! We have never felt more safe until Tomas showed up a long time ago to start providing our home with the service we need. Thank you Tomas!!

Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Dixie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Chris has been taking care of my bug needs for many years now and has always done an excellent job. He is always polite, thorough and efficient.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more hornet & wasp extermination reviews (65 more) →

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection315$48–$111
Bug & insect extermination254$53–$121
Home inspection234$56–$146
Spider extermination186$53–$151
Rodent extermination177$73–$282
Ant extermination115$58–$171
Hornet & wasp extermination105$71–$196
Cockroach extermination93$63–$188

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