Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%77+10.9Replies to reviews 7%7+0.5Craft & service penalty99−0.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Official Pest Prevention

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 2,002 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Official Pest Prevention is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Official Pest Prevention is better than 90% of rodent control.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Official Pest Prevention is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Official Pest Prevention is better than 77% of rodent control.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Official Pest Prevention is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Official Pest Prevention is better than 7% of rodent control.F
7

Reviews for your job

Customers hired Official Pest Prevention for 8 kinds of job.

Official Pest Prevention for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#60 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Termite inspection”

Alexander3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Have not had any ongoing termite issues since placing traps, so no complaints! Also Kenneth was very professional and respectful.

Reasonable priceTermite inspection
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Eddie did a fantastic job explaining what the process was and executing it. Great employee .

Paid $80–100Great priceHome inspectionHornet & wasp exterminationTermite inspection
Mechelle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Chris is our favorite. Always does a great job and very friendly

Paid $40–60Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
Angie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent job!

Paid $60–80Great priceHome inspectionTermite inspectionTermite extermination
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The Clyde did a great job and is always very courteous and through.He always checks in to see if there is anything new he should focus on.

Paid $80–100Great priceHornet & wasp exterminationTermite inspectionSpider extermination
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service man was so professional, on time time and gave great guidance in dealing with my issue without trying to sell me an unnecessary service. Great company!

Termite inspection
Lysahh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been a customer for Pest control since I moved in my new home! There was always something up from wasp, ants roaches but ever since they been servicing my home once a month it been nothing but a blessing🫶🏼! All there people are always nice and kind and very knowledgeable would definitely recommend 1000/100

Paid $40–60Great priceHome inspectionHornet & wasp exterminationRodent extermination
Flower8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They will go over and beyond to complete the service if you have a concern call the office they will take care of it.

Great priceHome inspectionRodent exterminationTermite inspection
HectorLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good service, Taylor was very knowledgeable and answered all my questions, recommended 👍

Termite inspection
Laurie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

The termite inspection was not completed. The technician didn't even look around my house, only in the kitchen where I suspected termites. I expected an inspection under the house and in the attic but was told that there was a fee for that. Your technician did not give a care about me. All he cared about was…

Not sureTermite inspection
Isla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Julio is the best inspector. Great company.

Termite inspection+ Responsiveness+ Punctuality+ Quality
mandeep14 hours ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Esther1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection315$48–$111
Bug & insect extermination254$53–$121
Home inspection234$56–$146
Spider extermination186$53–$151
Rodent extermination177$73–$282
Ant extermination115$58–$171
Hornet & wasp extermination105$71–$196
Cockroach extermination93$63–$188

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