Experts Reviews · Company report
Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%66+16Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca

Mountain View, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.6★ from 229 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 74% of nail salons.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 66% of nail salons.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 100% of nail salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 83% of nail salons.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca for 8 kinds of job.

Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$94
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 11

All 39 Google reviews tagged “Haircut”

PeterLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Alan cuts my hair since 2021. He is a master craftsman who has an artistic vision. I went to chain haircut places for years and the variation is very high, but not with Alan. He helps you select the best style and meticulous implements it each visit. I appreciate his professional approach and recommend. My…

Paid $40–60Haircut
Charlotte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best experience doing my nails for the first time. Got French tip for my nails and cats eye toes and it was such special treatment. Also ALWAYS get my hair cut here :)

HaircutPedicureManicure
Joyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been coming for years and feel that it is excellent salon in every way. In addition, it is very reasonably priced.

Paid $120–140HaircutPedicure
Jordan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing place. Great haircuts

Paid $60–80Haircut
Kylie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Really good haircut and nails!!

Paid $100–120HaircutPedicureManicure
B4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Alan is the best hairstylist in Palo Alto. Located across from CVS midtown Middlefield. I have been coming here for years for my regular pedicures, and they do a great job. I highly recommend this salon.

Paid $40–60Body waxingHaircutHairstyling
SarahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Allan did a better job cutting my two teenage boys' hair than anyone else we've seen since we moved to Palo Alto. We will be coming back regularly!

Customer photo from Sarah's review
Paid $40–60HaircutHairstyling
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Known Alan many years and always VERY Pleased with my haircuts!!

Paid $20–40Haircut
Elena11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always friendly and providing excellent service! I normally come for mani-pedi, massage and haircuts/blowouts. When it comes to nails, they are total pros and have plenty of modern techniques to offer. They normally parallelize the work to save time for the client. In addition, great drinks!!

Kids' cutsBody waxingHair straightening
Aarushi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Alan completed my hair straightening treatment perfectly and the service was amazing here

Hair straighteningHaircutBrazilian hair straightening
Nishant1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Have been going to this Salon for over 10 years. They are just the best salon in town. Service is exceptional.

Haircut
Jaline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Oh My Salon is fantastic. The people are all so friendly and always do their best to give you the best service they can. The salon itself is very inviting and comfortable. I have been getting my haircut and nails done here for many years (maybe even over a decade)! I couldn’t recommend it more highly!!

Paid $80–100Haircut
Tiffany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our whole family loves this salon. My 3yo had a bad experience at Prep (who I know a lot of kids love) and so he was resistant to getting his haircut. I first got my hair cut while he watched, and then after months of resistance, we were successful! We were so grateful. Kids cut is about $33 The adult haircuts here…

Paid $60–80Kids' cutsHaircutHairstyling
ElvisLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Alan's haircuts are great, he has good suggestions on the best fit for the type of hair you have, and styling your hair. He also trims up beards that are growing too much.

Paid $20–40Haircut
albertLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Friendly staff and very knowledgable. Clean environment and recently updated. Great place to come for a haircut or manicure. Thanks

Paid $20–40Haircut
Hamza1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I visit Alan every few weeks to get my haircut! He is amazing he always does a great job and keeps me very entertained while he cuts my hair!

Paid $20–40Haircut
Ethan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Relaxing atmosphere and kind workers! I’ve been here multiple times for a haircut and haven’t left unsatisfied.

Paid $20–40Haircut
Gerardo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Been coming here for years and Allan always takes care of me. I never leave disappointed in the haircut I get whether it's a light trim when I'm growing my hair out or getting my normal buzz cut.

Paid $40–60Haircut
jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Love Allen and Julie! They are so kind and so friendly. Allen always knows exactly how to cut it to make my hair feel refreshed again.

Paid $60–80Haircut
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been coming to Oh My for haircuts for 6+ years now, and I have always been very impressed with the quality and professionalism! Alan is my barber, and he is great with all different types of hair. Strongly recommend this for anyone looking to get a quality haircut in Palo Alto!

Paid $20–40Haircut
Lorena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been going to Alan for over 15 years and I always amazed with his work! He always delivers and more. Highly recommend! Always a great experience. Thank you Alan!

Haircut
Aurelio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Allen is the best!

Paid $20–40Haircut
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I discovered this salon during Covid. I had been going to a high end salon for decades yet they were closed during Covid. Happily I found Oh My Salon was open and was taking pre-cautions to make it safe. Considering how random a find this was, I was completely surprised how well my haircuts, blow-outs and nails…

HaircutHairstylingBlowdry
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have been going to this salon and spa for many years now! The owners Alan and Julie are the sweetest people you will ever meet! They know what they are doing with their business and know their customers well! Alan does a phenomenal job with haircuts! He has fixed up my hair for prom, given me highlights, and…

Paid $80–100HaircutHairstylingBlowdry
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I’ve been coming here for years for nails and hair! Everyone is professional and do beautiful work! Jackie is amazing with my acrylics and Alan is a wiz with my hair!

Haircut
Lena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This is a great salon for the whole family. Alan is fantastic with cut & color and you can’t find a friendlier environment. The nail salon also does excellent mani & pedis and compared to the rest of the Bay area the prices are really reasonable.

Kids' cutsHaircutBlowdry
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have been coming to oh my for years and have been getting my haircut and my nails done. Alan is an amazing hairstylist that always seems to make the perfect style and do exactly what you like. The ladies most notably Julie are always so friendly when they are helping with manicures and pedicures. I always…

Paid $40–60Haircut
Christina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I love this place. I have been coming for over 8 years. Alen and Julie are great and friendly to definitely recommend coming here

HaircutPedicureManicure
FlaviaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Amazing service and atmosphere! I’ve been a regular for years. If you’re getting color, you can even do your nails at the same time. The team is always friendly and professional.

Kids' cutsHaircutHairstyling
Davood2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve been getting my haircuts with Alan for a while now, and the experience is always smooth and straightforward. Booking is easy, he’s always on time, and he works fast while still delivering an excellent cut every time. Prices are fair, and the shop has a friendly, welcoming vibe. Alan is super friendly and nice…

Paid $20–40Haircut
Barry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

This place has no respect for anyone’s time. Allan gives me a decent haircut for the price BUT the last 3 times I’ve been there I’ve been told anything from it should be a few minutes while watching someone else just get started with their cut, booked coordinated treatments with my wife only to be fit in end to…

Paid $40–60Haircut
VLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Consistently good cuts! I’ve used Oh My to cut both my and my children’s hair for over 4 years. Always friendly and accommodating with their schedule. (Bonus: if early, the salon is walking distance to excellent cafe’s!)

Paid $40–60Kids' cutsHaircut
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

Dirty, used brushes. I went in for a haircut and left disgusted. The stylist tried to use dirty hair brushes with other people's hair on me! When I insisted she clean and sanitize the brushes she seemed stunned, like the thought of sanitizing never occurred to her. If you want lice or a fungal scalp infection this…

Paid $40–60Haircut
Matthew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I've been getting my haircut with Allan for many years. He always does a wonderful job with great attention to detail, always making sure I'm completely satisfied with it. Can't recommend him enough!

Haircut
JEAN2 months ago★★★★★

Rating only, no written review.

Paid $60–80Haircut
Austin9 months ago★★★★★

Rating only, no written review.

Paid $20–40Haircut
Karen9 months ago★★★★★

Rating only, no written review.

Kids' cutsHaircut
Kylie9 months ago★★★★★

Rating only, no written review.

Haircut
Hannah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $80–100Haircut

Price

$710% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure45$45–$73
Haircut39$30–$94
Pedicure32$45–$73
Hairstyling9—
Kids' cuts8—
Hair coloring6—
Hair highlighting5—
Blowdry5—

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