Experts Reviews · Company report
Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%66+16Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca

Mountain View, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.6★ from 229 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 74% of nail salons.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 66% of nail salons.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 100% of nail salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 83% of nail salons.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca for 8 kinds of job.

Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 60

All 45 Google reviews tagged “Manicure” · showing 20

Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I’ve been going to Oh My Salon and Spa in Palo Alto for a while now. The service is exceptional! I’ve received mani/pedi’s as well as getting my hair cut and styled. Leo does a meticulous job at my manicures. I get dip powder to keep my nails long and strong. Any design I bring, Leo is able to replicate it. His…

Customer photo from Anna's review
Manicure
Emy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great experience. I had a nice time. Can’t wait to come again. The nails look amazing and the salon is so clean and fancy.

Paid $40–60Manicure
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I adore this place, everyone is so sweet and experienced! I’m always happy with the nails I leave with.

Paid $100–120PedicureManicure
Charlotte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best experience doing my nails for the first time. Got French tip for my nails and cats eye toes and it was such special treatment. Also ALWAYS get my hair cut here :)

HaircutPedicureManicure
Sabrina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Oh My is the best salon! I get all my haircuts with Alan even though I don’t live local anymore. So for my wedding I knew I wanted to bring my family here. I brought a group of 6 and we had an amazing time. They did a wonderful job with our nails but also pampered us and made me feel so special.

Paid $60–80PedicureManicure
elidel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I came here to fix my hair. They actually able to fix my hair and recommended what to do next time. I am also happy about my nails on how the lady clean super thorough and neat. Overall, I am very satisfied. Definitely, I will come back.

Paid $200+PedicureHair coloringManicure
RuthLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Update: went back 2 years later this time to gel tips (natural and pink nails) and builder gel (green nails) and they did a fantastic job on our nails. They really pay attention to detail and if you want something fixed they are happy to adjust accordingly. Mei, Kim, and Henry were fantastic! My mom wanted clear…

Customer photo from Ruth's review
Manicure
Katapita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

super beautiful nails and very nicely done!

Paid $100–120Manicure
KelseyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I absolutely love this salon. I travel 25 minutes to get my nails done here. There are six or seven nail shops within a three block radius of my home but none of them do the thorough and quality job the way Oh My does. Recently, they’ve also upgraded the Salon with brand new spa chairs, a bar (yes! Cocktails, tea…

Paid $60–80PedicureManicure
Kylie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Really good haircut and nails!!

Paid $100–120HaircutPedicureManicure
B4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Alan is the best hairstylist in Palo Alto. Located across from CVS midtown Middlefield. I have been coming here for years for my regular pedicures, and they do a great job. I highly recommend this salon.

Paid $40–60Body waxingHaircutHairstyling
Elena11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always friendly and providing excellent service! I normally come for mani-pedi, massage and haircuts/blowouts. When it comes to nails, they are total pros and have plenty of modern techniques to offer. They normally parallelize the work to save time for the client. In addition, great drinks!!

Kids' cutsBody waxingHair straightening
Camila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I totally recommend Nancy! She pays so much attention to detail and if you’re looking for fun designs she is amazing at it!

Paid $80–100Manicure
VS2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Oh My is the only place I go to get my nails done. I love the package and pedi service with massage and callous removal. The place is always clean and hygienic with the liner in the tub. Great service!

PedicureManicure
Tiffany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our whole family loves this salon. My 3yo had a bad experience at Prep (who I know a lot of kids love) and so he was resistant to getting his haircut. I first got my hair cut while he watched, and then after months of resistance, we were successful! We were so grateful. Kids cut is about $33 The adult haircuts here…

Paid $60–80Kids' cutsHaircutHairstyling
Sarah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Nancy did a beautiful job with acrylic filling and a beautiful ombré. The place was just remodeled and everything is clean and super professional. Will definitely come back!

Paid $60–80ManicureService not listed
Anjali1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Julie is absolutely amazing! I was in the middle of moving and desperately needed to get my nails removed. Even though she was already closing the store, she stayed late and took the time to help me without any hesitation. I’ve been coming here regularly for my nails, and they always do an incredible job. I’m so…

Paid $60–80Manicure
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I discovered this salon during Covid. I had been going to a high end salon for decades yet they were closed during Covid. Happily I found Oh My Salon was open and was taking pre-cautions to make it safe. Considering how random a find this was, I was completely surprised how well my haircuts, blow-outs and nails…

HaircutHairstylingBlowdry
Akshaya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

GelX with cat eye is a game changer. I love the natural feel. This is my go to place for pedicures too.

Paid $100–120PedicureManicure
ElaineLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I’ve been coming here for the past 13 years since they first open. Julie and her team are phenomenal. I have enjoyed working many of the nail stylists. Though, I no longer live close by, I still travel here just to get my nails done after all these years.

Paid $60–80PedicureManicure

Show more manicure reviews (25 more) →

Price

$710% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure45$45–$73
Haircut39$30–$94
Pedicure32$45–$73
Hairstyling9—
Kids' cuts8—
Hair coloring6—
Hair highlighting5—
Blowdry5—

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