Experts Reviews · Company report
Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%66+16Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca

Mountain View, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 67 nail salons · 4.6★ from 229 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 74% of nail salons.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 66% of nail salons.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 100% of nail salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 83% of nail salons.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca for 8 kinds of job.

Oh My Salon & Spa - Hair Nail Salon Palo Alto Ca for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#56 / 59

All 32 Google reviews tagged “Pedicure”

Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service!

Pedicure
Eliyana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience! I absolutely love the new upgrades—the place looks so beautiful, classy, and welcoming. They even serve fancy drinks now, which is such a nice touch! My whole family loves coming here, and it’s always a great experience. They also offer hair services, which makes it so convenient. Highly recommend checking them out!

Paid $40–60Pedicure
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I adore this place, everyone is so sweet and experienced! I’m always happy with the nails I leave with.

Paid $100–120PedicureManicure
Shavi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alan is always my go to for hair color and cut. I have been going to Oh My Salon for so many years and it’s getting better.. and much nicer spa vibe

Paid $200+PedicureHair highlightingHair coloring
Charlotte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best experience doing my nails for the first time. Got French tip for my nails and cats eye toes and it was such special treatment. Also ALWAYS get my hair cut here :)

HaircutPedicureManicure
Sabrina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Oh My is the best salon! I get all my haircuts with Alan even though I don’t live local anymore. So for my wedding I knew I wanted to bring my family here. I brought a group of 6 and we had an amazing time. They did a wonderful job with our nails but also pampered us and made me feel so special.

Paid $60–80PedicureManicure
Joyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been coming for years and feel that it is excellent salon in every way. In addition, it is very reasonably priced.

Paid $120–140HaircutPedicure
elidel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I came here to fix my hair. They actually able to fix my hair and recommended what to do next time. I am also happy about my nails on how the lady clean super thorough and neat. Overall, I am very satisfied. Definitely, I will come back.

Paid $200+PedicureHair coloringManicure
KelseyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I absolutely love this salon. I travel 25 minutes to get my nails done here. There are six or seven nail shops within a three block radius of my home but none of them do the thorough and quality job the way Oh My does. Recently, they’ve also upgraded the Salon with brand new spa chairs, a bar (yes! Cocktails, tea…

Paid $60–80PedicureManicure
Kylie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Really good haircut and nails!!

Paid $100–120HaircutPedicureManicure
B4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Alan is the best hairstylist in Palo Alto. Located across from CVS midtown Middlefield. I have been coming here for years for my regular pedicures, and they do a great job. I highly recommend this salon.

Paid $40–60Body waxingHaircutHairstyling
Elena11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Always friendly and providing excellent service! I normally come for mani-pedi, massage and haircuts/blowouts. When it comes to nails, they are total pros and have plenty of modern techniques to offer. They normally parallelize the work to save time for the client. In addition, great drinks!!

Kids' cutsBody waxingHair straightening
Gina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Best salon in Palo Alto! Service impecable and you can’t beat the ginger tea.

Pedicure
VS2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Oh My is the only place I go to get my nails done. I love the package and pedi service with massage and callous removal. The place is always clean and hygienic with the liner in the tub. Great service!

PedicureManicure
Tiffany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our whole family loves this salon. My 3yo had a bad experience at Prep (who I know a lot of kids love) and so he was resistant to getting his haircut. I first got my hair cut while he watched, and then after months of resistance, we were successful! We were so grateful. Kids cut is about $33 The adult haircuts here…

Paid $60–80Kids' cutsHaircutHairstyling
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I discovered this salon during Covid. I had been going to a high end salon for decades yet they were closed during Covid. Happily I found Oh My Salon was open and was taking pre-cautions to make it safe. Considering how random a find this was, I was completely surprised how well my haircuts, blow-outs and nails…

HaircutHairstylingBlowdry
Akshaya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

GelX with cat eye is a game changer. I love the natural feel. This is my go to place for pedicures too.

Paid $100–120PedicureManicure
ElaineLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I’ve been coming here for the past 13 years since they first open. Julie and her team are phenomenal. I have enjoyed working many of the nail stylists. Though, I no longer live close by, I still travel here just to get my nails done after all these years.

Paid $60–80PedicureManicure
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have been going to this salon and spa for many years now! The owners Alan and Julie are the sweetest people you will ever meet! They know what they are doing with their business and know their customers well! Alan does a phenomenal job with haircuts! He has fixed up my hair for prom, given me highlights, and…

Paid $80–100HaircutHairstylingBlowdry
Lena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This is a great salon for the whole family. Alan is fantastic with cut & color and you can’t find a friendlier environment. The nail salon also does excellent mani & pedis and compared to the rest of the Bay area the prices are really reasonable.

Kids' cutsHaircutBlowdry
Libby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Hands down my favorite nail salon on the Peninsula. I drive the extra distance to come here. Their staff is so knowledgeable and attentive. I especially love their dip nail technique. My nails are strong and healthy.

Paid $80–100PedicureManicure
Ruby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Wonderful!

Customer photo from Ruby's review
Paid $100–120PedicureManicure
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I’ve been coming here for a long time and Julie and Jackie always take good care of me!

Paid $120–140PedicureManicure
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Love it here! Oh my nails! has been saving my nails since 2020. They do all styles, trends and techniques. ❤️‍🔥🩷💚

Customer photo from Laura's review
Paid $80–100Body waxingPedicureManicure
Christina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I love this place. I have been coming for over 8 years. Alen and Julie are great and friendly to definitely recommend coming here

HaircutPedicureManicure
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Oh my! is my go-to nail place. I have been very satisfied with the mani/pedi - gel, dipping powder and regular nail paint. The place is clean and service is courteous.

Paid $80–100PedicureManicure
Araceli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I have had the worst pedicure ever! I was the last person they did the pedicure to. I went to my car and the nail polish didn’t dry correctly I called to let them know what happened and nobody answered my calls I went directly to the saloon and talked to the owner and she asked me if I could help them to find the…

Paid $40–60Pedicure
KaitlynLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★

Unexpected costs at the very end. I anticipated doing a 60$ pedicure and then at the end there was a $22 up charge that I was not aware of for removing my previous nail polish (on 4 toes). I was forced to go to the bank next door to get more cash and pay atm fee. I was going to leave a $20 tip but because of this…

Paid $80–100Pedicure
RichaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

I visited this place couple of months ago. It was challenging to communicate with the technician, she kept misinterpreting that i got powdered nails when i was asking her to remove my nail gels. Another technician who did my nails filed my thumb nails so hard that it filed my skin and started bleeding a bit. I still…

Paid $80–100PedicureManicure
ArmondoLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Best pedicure Ever by Jackie, her touch is magical. Came in with no appointment and had virtually no wait time even though it was very busy. Julie is amazing, so friendly and hospitable. Overall my experience here has been very pleasant. Looking forward to my next haircut with Allen, he is a true artĩst!!

UpdosBody waxingPedicure
Anna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I love this place and have been a regular for 2 years. It is a very professional, clean, and relaxing environment. I am there every 2 weeks. The people there are very kind and do awesome work. Also, they are in tune with the latest trends.

ManicurePedicure+ Punctuality+ Cleanliness+ Quality
Tiffany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been getting my hair cut with Alan here for the last 3+ years and every time I get a consistently high quality cut. Very professional and easy to talk to. These days you can also get an outdoor haircut for Covid safety, which is what I did yesterday (first haircut since the pandemic started). I felt comforted…

HairstylingManicurePedicure+ Punctuality+ Cleanliness+ Quality

Price

$710% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Manicure45$45–$73
Haircut39$30–$94
Pedicure32$45–$73
Hairstyling9—
Kids' cuts8—
Hair coloring6—
Hair highlighting5—
Blowdry5—

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