These guys are a joke. Would never hire them. I was referred them by an another sprinkler company for a drip system. They came out, I explained what I wanted and they bean digging in our landscaping, throwing wrongs on out bushes and plants. I kept explaining we just wanted a bid, he was adimit about founding the sprinkler pipe. My wife came out and told them to leave and that they had damaged her plants. The daughter or who ever was with the guy was extremely rude and threw a tantrum.
We had to redo our landscaping. I messaged him explaining they left a very bad impression with us and we would not use them. To make matters worse he tries to send me an invoice for 80.00 for coming out for a bid. Seriously, then threatened us and threatened to sue us.
Stay away from them. They are clowns
Response from the owner · a month ago
Hello Jason,
I am very disappointed by the statements made in this review, especially considering the threats and accusations that were made toward us after our visit. We do not believe this review accurately reflects what occurred, so I would like to set the record straight.
On July 6, 2026, we came to your property at your request to provide an estimate for a drip system. When we arrived, we asked where the water source was located and explained that we needed to identify the water source before we could properly determine how the drip system could be installed and provide an accurate estimate.
You told us the water source was somewhere in the front flowerbed but that it was covered with rocks. You then pointed us toward several different areas where you believed it might be located. We carefully moved rocks in the areas you directed us to in an effort to locate it. We were mindful of the surrounding plants and landscaping throughout the process.
At one point, you went inside the house after your wife called for you. When you returned, your wife came outside and accused us of damaging her plants. She was angry and very rude to us, so my technician stepped away from the situation while I remained and attempted to handle the situation professionally. I apologized for the misunderstanding and asked if you wanted us to put the rocks back. You declined, so we left the property.
Because we had spent a significant amount of time at the property, including traveling to the location and attempting to locate the water source in the areas you directed us to, we sent an $80 invoice for our time and travel.
Afterward, you called me and asked if I knew who you were. You told me that you were a famous real estate agent with a Realty Company, that you worked with major developers, and that you would spend a significant amount of money damaging our business because you knew the best lawyers in town. In your own words, you said you were going to “F*** up my business.” You also told me to “study the law” and referred to your statements as “free speech.”
You subsequently told me that you intended to sue us for $300 for the plants you claimed we damaged. Shortly afterward, you texted me asking whether I still lived at my address. When I asked why you needed that information, you said you were going to send a check. To this date, we have not received that check.
After the incident, we also became aware that you had accused another company but did not want to pay for their service. Based on the totality of our interactions and the concerns that arose from them, we decided that we were not the right company to provide services for you, either at that time or in the future.
We have absolutely no problem with a customer deciding not to use our services. What we cannot accept is being threatened, spoken to disrespectfully, and then having the situation publicly portrayed in a way that we believe leaves out significant parts of what actually occurred. Furthermore, we do not accept having our business publicly portrayed in this manner simply because you believe your statements and threats are protected as “free speech.”
Having our business portrayed this way is very disappointing to us because we have built our business by treating our customers, employees, and fellow businesses with respect, and we expect the same in return. We stand behind the way our team handled this situation and believe we remained professional despite how the interaction unfolded.
We respect your decision not to use our services and wish you the best with your sprinkler project.
Ohana Sprinklers and Landscaping, Inc.
