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Ohare Airport Taxi LLC

Taxi service · Chicago, IL · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%98+62.3Reliability 28%97+27.4Replies to reviews 8%85+7Experts Score= 97Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 14 taxi servicesPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 556 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Ohare Airport Taxi LLC at a glance

  • Google rating: 5.0 out of 5 from 556 reviews (99% five-star).
  • Reviews on this page: 556 Google reviews (439 with written comments, 4 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Taxi Service serving Chicago, Illinois.

Data from Google, last updated October 25, 2026.

Score profile vs other taxi services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction98Reliability97Craft & service–Value–Momentum100Replies to reviews85Satisfaction: 98 (median 84)Reliability: 97 (median 85)Momentum: 100 (median 100)Replies to reviews: 85 (median 18)
Ohare Airport Taxi LLCTaxi Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ohare Airport Taxi LLC: 98/100 on this factor. Category median: 84.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ohare Airport Taxi LLC: 97/100 on this factor. Category median: 85.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ohare Airport Taxi LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ohare Airport Taxi LLC: 85/100 on this factor. Category median: 18.A
85

Bar = this company · dark tick = category median.

Star ratings

556 Google reviews we collected

  • 5 stars55099%
  • 4 stars31%
  • 3 stars00%
  • 2 stars00%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 439 written reviews

  • Praise75598%
  • Complaints172%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude23631%
  • Speed & response22129%
  • Quality & results10914%
  • Would recommend8311%
  • Communication679%
  • Price & value304%
  • Honesty & trust263%

What customers talk about

We read 439 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The driver was prompt, courteous, and an excellent driver.”
  • “Miguel was on time, communicative and very pleasant!”
    “Driver was delayed due a traffic accident on the way to pick us up - kept us updated until he was able to get to our location - handled very professionally”
  • “The driver name francisco Filippo is nce gentleman and most is very respectful and beyond excellent service.”
    “Terrible service from this company, not serious.”
  • “I highly recommend them for anyone looking for reliable, high-quality transportation.”
    “Never again will I take an Uber in Chicago and will contact these guys every time.”
  • “My driver was very courteous and communicative about pick up.”
  • “Have used for multiple years, reasonably priced, always arrives on time, and simple to book.”
  • “I would definitely use this taxi service again and recommend it to anyone looking for reliable transportation from O’Hare Airport.”

People customers mention

  • Francisco 9 reviews
  • Miguel 8 reviews
  • Uber 8 reviews
  • Luis 5 reviews
  • Natera 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Ohare Airport Taxi LLC for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Joe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Very easy to schedule and even easier to modify my reservation when my travel plans changed. My driver was very courteous and communicative about pick up.

DianeLocal Guide · 167 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I found O'Hare Airport taxi about a year ago. Relatives of mine were involved in a major car accident and I knew I would need to make multiple trips out of two to help them as they recovered. I am so happy I found this company! Every driver I have had has been courteous, friendly, and professional. Several times…

Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Miguel was prompt, friendly and kept in touch with me before and at my arrival. He was a very good driver and it was a pleasure riding with him. Very pleased.

JeffLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

A really great experience with this company. Round trip from O'Hare to Dubuque, Iowa. Francisco- our driver- was prompt courteous and professional. Highly recommended- cheers!

Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great taxi service at O’Hare Airport! The driver was professional, friendly, and on time. The ride was clean and comfortable, and the service was smooth from pickup to drop-off. I would definitely use this taxi service again and recommend it to anyone looking for reliable transportation from O’Hare Airport.

ShannonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This was a easy seamless transaction from scheduling to the end. It was very easy to book on the app. Our driver Juan communicated with us his eta and time upon arrival to pick us up. He actually arrived a little early which was great! He drove safely and we arrived at the airport on time. Will definitely use this…

Photos

Customer reviews

5.0 ★★★★★ 556 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Theresa Haufe5 reviewsTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very friendly and great communication.

Response from the owner · 19 hours ago

Thank you so much for the kind words! We're glad you felt well taken care of and that our communication made things easy for you. We'd love to work with you again anytime.

Jeffrey Jones8 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The driver was prompt, courteous, and an excellent driver.

Response from the owner · a day ago

Thank you so much for the kind words! We're delighted to hear your driver was prompt, courteous, and made for a smooth ride. We'll be sure to pass your compliment along, and we look forward to serving you again soon.

Joe Lessard8 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very easy to schedule and even easier to modify my reservation when my travel plans changed. My driver was very courteous and communicative about pick up.

Response from the owner · a day ago

Thank you so much for the kind words! We're glad scheduling was simple and that changing your reservation was just as painless when your travel plans shifted. We'll be sure to pass along your compliment to your driver, and we look forward to serving you again soon.

Ken Hansen11 reviewsTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Driver was prompt, courteous and helpful. Will use again!

Response from the owner · a week ago

Thank you for the kind words! We're so glad your driver was prompt, courteous, and helpful, and we'll be sure to pass your compliment along. We look forward to serving you again soon!

Barb GibsonLocal Guide · 12 reviewsTotal number of Google reviews Barb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome service

Response from the owner · a week ago

Thank you so much for the 5-star review! We're thrilled to hear you had awesome service, and we'll be sure to pass your kind words along to the team. We look forward to seeing you again soon!

Lynn Wahl6 reviewsTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time and a great driver!

Response from the owner · 2 years ago

Thank you for taking your time and leaving your opinion about our services, we are grateful to have you as a customer, we are ready when you need our Taxis services to or from O'hare Airport again.

DianeLocal Guide · 167 reviewsTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I found O'Hare Airport taxi about a year ago. Relatives of mine were involved in a major car accident and I knew I would need to make multiple trips out of two to help them as they recovered. I am so happy I found this company! Every driver I have had has been courteous, friendly, and professional. Several times my flights coming back have either been late or early and this company has always adjusted as needed so I had a ride. Looking forward to using them again soon.

Response from the owner · 2 years ago

Thank you for the 5 stars! We're glad you had a great experience and appreciate your support!

Connie ZimmerLocal Guide · 14 reviewsTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, very clean Cecile. Driver was very good.

Response from the owner · a week ago

Thank you for the wonderful review! We're glad to hear your ride was on time and that you found the vehicle so clean. We'll be sure to pass your kind words along to your driver, and we look forward to serving you again soon.

Barbara RussellLocal Guide · 14 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Miguel was on time, communicative and very pleasant!

Response from the owner · a week ago

Thank you so much for the kind words! We're thrilled to hear Miguel was punctual, kept you informed, and made the experience a pleasant one. We'll be sure to pass along your feedback to him, and we look forward to serving you again.

Melanie Duguid4 reviewsTotal number of Google reviews Melanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Miguel was prompt, friendly and kept in touch with me before and at my arrival. He was a very good driver and it was a pleasure riding with him. Very pleased.

Response from the owner · a week ago

Thank you so much for the kind words! We're delighted to hear Miguel was prompt, friendly, and kept in touch with you before your arrival, and that you enjoyed the ride with him. We'll be sure to pass along your feedback, and we look forward to seeing you again soon.

Ohare Airport Taxi LLC on Google Maps →

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