Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Oil City Plumbing and Heating LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Oil City Plumbing and Heating LLC

Casper, WY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 27 sewer services · 5.0★ from 68 Google reviews

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Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oil City Plumbing and Heating LLC is better than 100% of sewer services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oil City Plumbing and Heating LLC is better than 98% of sewer services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oil City Plumbing and Heating LLC is better than —% of sewer services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oil City Plumbing and Heating LLC is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oil City Plumbing and Heating LLC is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oil City Plumbing and Heating LLC is better than —% of sewer services.–
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Reviews for your job

Customers hired Oil City Plumbing and Heating LLC for 8 kinds of job.

Oil City Plumbing and Heating LLC for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Plumbing pipe repair”

Shelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Super nice and very knowledgeable!! thank you Daniel and Raymond @Oil City Plumbing & Heating.

Paid $200–400Great pricePlumbing pipe repair
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dan and Ray were on time, promptly fixed one issue and gave good advice on another

Paid $1–200Great priceToilet repairPlumbing pipe repair
Tana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great company!! Daniel was extremely nice and got the job done right and fast along with the guy with him unfortunately didn’t get his name. Would highly recommend. Went above and beyond

Great priceDrain cleaningPlumbing pipe repairSewer cleaning
ScottLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience. After the Gas Company found the leak we called Oil City Plumbing and they we able to come out the same day and isolate the gas leak for the oven and repair with the proper fittings. Very reasonable pricing and efficient.

Customer photo from Scott's review
Paid $1–200Reasonable pricePlumbing pipe repair
Alan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

You will not meet a better plumber, very attentive, very fast, very knowledgeable, very friendly, work is superb!! Highly recommend these gentlemen.

Paid $1–200Great pricePlumbing pipe repair
melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast and efficient in emergency situations! My ho to guys for all plumbing!

Paid $1–200Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
HIM2261Local Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Fast friendly service great rates. Would definitely recommend and will use them again!

Paid $200–400Great pricePlumbing pipe repair
Suzie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These two fellas were awesome! Reasonably priced and knew what they were doing! I appreciate their care and time taken to hear what we needed and to make sure the job was executed correctly the first time around. Very professional and knowledgeable. Any time we need a plumber these guys are the only ones we call!

Paid $100–200Great pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair
CarmelaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is the way a business is supposed to be run! Quoted a price, stayed with that price. Gave a time they would be here, was here at that time! No shady, underhanded extra cost. The work was great and they didn't make a mess! Will definitely use them again! Good job guys!

Paid $100–200Reasonable pricePlumbing pipe repair
Autum2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They’re fast and efficient! Arrived on time. Nice and they do the job right the FIRST time!! Highly recommend.!!

Great priceDrain cleaningPlumbing leak detectionWater tank installation

Price

$228-55% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 51%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair10$228–$1.2k
Water heater installation9$1.2k–$2.4k
Faucet repair6$209–$554
Toilet repair6$165–$580
Drain cleaning6$205–$506
Water heater repair4$148–$596
Sewer cleaning3$328–$706
Plumbing leak detection3$114–$410

Compare with

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