How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREOld Ox Tire & Auto
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 647 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Old Ox Tire & Auto for 8 kinds of job.
Old Ox Tire & Auto for auto engine diagnostic
Clear ✕All 18 Google reviews tagged “Auto engine diagnostic”
I took a used vehicle I purchased for a full diagnostic assessment while I had a 5-day return option. The team at Old Ox was professional and timely in their detailed review of all the vehicle components systems. The report included pictures, and detail on what was maintenance and safety concerns. I feel confident…
This shop did a full diagnostic on my car and changed my oil. Meg and Paul are super personable, funny, competent people. You can absolutely trust them to get whatever you need done. They are now considered my family mechanic for their quickness, thoroughness, and courtesy. Thank you Old Ox and Tire team for taking…
Great experience. Reasonable prices and nice engaging staff. Support small businesses like this one!
The Team was very kind, diligent, professional with the issues had with My vehicle . Management answered all questioned I'd had in reference to the problem and corrective measures. I was kept informed the duration of repairs. I call myself...A Happy Customer. Thanks to All....
I live in the Brookland / Woodridge area of NE DC. Old Ox has a location right in my hood. My neighbors highly recommend it and they weren't wrong about the amazing level of customer service and the thorough mechanics who work there. Meg was amazing in helping me get the the bottom of all the work my 2011 Subaru…
They do great work are very cooperative, friendly, and Josh/Noah/Meg are all very knowledgeable and clear in explaining everything!!!
These guys are great. Always honest, capable, exceedingly communicative, and always willing to do what it takes (and not do what is not necessary). One of my favorite things is the images they send along with their diagnostic tests that show you what it looks like up close to you can make an informed decision…
Easy to schedule, easy to drop off, good service, easy to pay and easy to puck up. And pleasant. That's not always the case. So 5 thumbs up!
These guys are phenomenal. I so appreciate how quick and communicative they are. Everything is well documented and they always ask before they do anything. I know they won’t suggest anything unless they would do it to their own cars. I couldn’t recommend them more!
Great customer service! Shout out to Josh and the crew at Old Ox Tire&Auto.They communicated with me about the service and they were eager to diagnose and fix the issues with my truck. They gave me a day that my truck would be ready and the work was completed on time without delay. The process was smooth from the…
My favorite shop for car repair ☺️
Great service!! Very reasonable price and most importantly amazing communication!! Highly recommend
Excellent service and a very professional staff. Josh does a great job of calling me to schedule and keep things moving. All of the employees are friendly.
This was my first time taking my vehicle to Old Ox. I saw that they had a lot of great reviews, but I was still skeptical. However, I must say, they have certainly lived up to their good name and I have learned that they work hard for those good reviews. Karen has been in constant communication with me and always…
The entire Team at Brookland’s Old Ox Tire and Auto are superb! Upfront cost reviews, great workmanship and customer service is outstanding!
We dropped in on this station when visiting D.C. and our car gave us the warning: Oil pressure low. Turn of engine now. Josh was so kind. He gave us a ride down the street and worked on our car until 7 p.m. so we could get home that night. He went above and beyond for us, and the car works great. This is only my…
Very good people here. Josh the manager of the shops knows his stuff, they are very communicative and they won’t over-quote you! They saved my car, will recommend 1000 times!
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 95 | — |
| Tires | 74 | — |
| General repairs & maintenance | 72 | — |
| Wheel alignment | 35 | — |
| Brakes | 29 | — |
| Air & cabin filter replacement | 28 | — |
| Auto maintenance | 22 | — |
| Vehicle Inspection | 20 | — |
