How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREOld Ox Tire & Auto
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 647 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Old Ox Tire & Auto for 8 kinds of job.
Old Ox Tire & Auto for auto maintenance
Clear ✕All 23 Google reviews tagged “Auto maintenance”
The people we're really friendly. The work was done quickly. And it cost less than I thought it would. What more can you ask for!?! It was a great experience!
Paul and Meg provided great customer service and were honest and upfront with my repair costs and timeframe. I highly recommend supporting your local small business repair shop.Thanks to the whole team at Old Ox. I'm never going back to Goodyear!
Excellent service and customer service! Replaced wipers.
Got a flat but my Audi did not have spare. They sent two great guys to help me and took the car for service. They are close to my home and always great
Lovely staff. And the most transparent service ever! They took photos and explained everything. The issues were catalogued red (necessary), yellow (upcoming/ optional repairs), and green (nothing needed), all with upfront pricing. Could not recommend highly enough!! Fantastic shop.
This shop did a full diagnostic on my car and changed my oil. Meg and Paul are super personable, funny, competent people. You can absolutely trust them to get whatever you need done. They are now considered my family mechanic for their quickness, thoroughness, and courtesy. Thank you Old Ox and Tire team for taking…
Gasket on mini countryman still going strong brake work and battery excellent
Old Ox is great! They keep my old beater purring like a cat! Very thorough inspection and quality work.
Always a pleasure to get work done here! They are always efficient and quick with a diagnosis. Meg in the office is wonderful to chat with and really helps explain everything so it’s easy to understand and follow up on. They never try to push you to get work done or add anything extra which is such a relief! Quick…
If you need your car fixed this is the place to go!!! They were so accommodating and got the part I needed so quickly. Honestly though the best part of this place is Meg! She is so knowledgeable and kind! She knew I had a road trip after the service and reached out to make sure everything was running smoothly. Which…
The AC in car has been out for a while and it finally is working again. Very appreciative to OldOx for their work and speed provided to service vehicle. If anyone out there is having any issues, this is most certainly a place you can rely on. Thanks again
They are always knowledgeable and trustworthy. They are able to get me in when I am having issues.
The most honest advice you can get for your car’s needs is from this place. They offer fair prices, amazing customer service, and the fastest turnaround time for car repairs. They’re also very reliable.
Great experience. Reasonable prices and nice engaging staff. Support small businesses like this one!
Meg was so professional, informing me of the repairs that were needed. Recommended service was documented with pictures, price and car was completed when promised.
Shoutout to Meg and team at OOTA! Was referred by a friend and they have proved themselves to be reliable and honest. Made sure this mysterious gas smell in my 2021 Cherokee was nothing serious, and even did a follow up check at no cost. Grateful to have them as a resource! Would recommend to anyone.
The Team was very kind, diligent, professional with the issues had with My vehicle . Management answered all questioned I'd had in reference to the problem and corrective measures. I was kept informed the duration of repairs. I call myself...A Happy Customer. Thanks to All....
Truly amazing service
Honest and very good communications
I live in the Brookland / Woodridge area of NE DC. Old Ox has a location right in my hood. My neighbors highly recommend it and they weren't wrong about the amazing level of customer service and the thorough mechanics who work there. Meg was amazing in helping me get the the bottom of all the work my 2011 Subaru…
These guys are great. Always honest, capable, exceedingly communicative, and always willing to do what it takes (and not do what is not necessary). One of my favorite things is the images they send along with their diagnostic tests that show you what it looks like up close to you can make an informed decision…
I am currently on a road trip and stopped in DC to visit family. I needed to get my oil changed and landed at Big Ox Tire and Auto. I was pleasantly surprised by the ease of requesting an appointment online and the fast, friendly customer service they provided. Their complimentary 40-point inspection found some…
I have now had enough work done at Old Ox that I feel like I can leave a fair review. Overall, very happy with their work, customer service and speed. Prices are very fair. I have used them for a number of jobs, and everything has held up well. They take the time to explain what’s going on, squeeze me in around my…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 95 | — |
| Tires | 74 | — |
| General repairs & maintenance | 72 | — |
| Wheel alignment | 35 | — |
| Brakes | 29 | — |
| Air & cabin filter replacement | 28 | — |
| Auto maintenance | 22 | — |
| Vehicle Inspection | 20 | — |
