How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREOld Ox Tire & Auto
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 647 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Old Ox Tire & Auto for 8 kinds of job.
Old Ox Tire & Auto for brakes
Clear ✕All 29 Google reviews tagged “Brakes”
Very helpful, and quick service, literally a life saver. Will definitely recommend anyone.
First time I’m going to this workshop. In fact, this is the first time I’m going to any workshop besides the official Honda guys I usually go to.Paul and Meg are awesome! Super friendly and super helpful. My new go to car workshop. Highly recommended.
Instantly became my new auto shop. Delayed review but had to take time out of my day to shout out Meg and crew for their great customer service, attention to detail and overall great vibe. Rates are on par if not lower than what you can find nearby. Good people!
Awesome service, friendly team & super great communication. Will def be my go to service shop from now on.
Old Ox Tire & Auto fixed my brake line within a day and was significantly more affordable than the initial dealership quote. Meg and Paul were great fitting us in last minute.
My experience was great Paul was great help. He was very experience and took his time and explained everything that was wrong with my vehicle. I will return to get other things done.
Old Ox is great! They keep my old beater purring like a cat! Very thorough inspection and quality work.
Always a pleasure to get work done here! They are always efficient and quick with a diagnosis. Meg in the office is wonderful to chat with and really helps explain everything so it’s easy to understand and follow up on. They never try to push you to get work done or add anything extra which is such a relief! Quick…
The most honest advice you can get for your car’s needs is from this place. They offer fair prices, amazing customer service, and the fastest turnaround time for car repairs. They’re also very reliable.
I am so happy I found Old Ox. Meg and the team are the best. They work on a variety of cars, and are honest when they’re not able to do a particular job. A huge plus is their Saturday availability which is such a rarity in the DC area. I highly recommend for all automotive services.
These guys do good work, promptly, for reasonable prices. Have gotten an oil change and brake flush. They're upfront about pricing, and gave me some maintenance tips to do on my own to avoid more costly fixes.
These guys are great. Always honest, capable, exceedingly communicative, and always willing to do what it takes (and not do what is not necessary). One of my favorite things is the images they send along with their diagnostic tests that show you what it looks like up close to you can make an informed decision…
Great team - very polite, professional, and efficient. They give you photographic proof of everything that is broken on the car, and photos of everything they check to show it’s ok. I will definitely be using them in the future.
These guys are phenomenal. I so appreciate how quick and communicative they are. Everything is well documented and they always ask before they do anything. I know they won’t suggest anything unless they would do it to their own cars. I couldn’t recommend them more!
Old Ox was fantastic. I had brake issues and got quotes from two other local service shops (that shall remain unnamed) that contradicted each other. Old Ox was a breath of fresh air. You know how you get a feeling about someone when you meet them? The other two shops I got the feeling of sleazy salesman, but from…
Very thorough assessment of repairs and maintenance needed. I was very happy with the customer service and the time and patience dedicated to explaining issues and my options as a customer, with zero condescension. Pricey but probably worth it for the quality, transparency, and service!
We feel so lucky to have Noah as our Neighbourhood mechanic. He’s able to handle a broad range of maintenance services and fixes- while charging very reasonable rates. Outstanding service. Recommend highly!
Old Ox was fantastic! They took care of all issues with the car in a very careful yet timely manner! I was very impressed and will certainly be using again!
My favorite shop for car repair ☺️
I have now had enough work done at Old Ox that I feel like I can leave a fair review. Overall, very happy with their work, customer service and speed. Prices are very fair. I have used them for a number of jobs, and everything has held up well. They take the time to explain what’s going on, squeeze me in around my…
Beyond helpful, my car problem was fixed professionally & speedily, & they bargained for me to give a price even better then fair.
The entire Team at Brookland’s Old Ox Tire and Auto are superb! Upfront cost reviews, great workmanship and customer service is outstanding!
I was incredibly impressed with this company. Not only did they do a great job, they went above and beyond to try to accommodate a tight turnaround schedule for me. I would definitely recommend using them and will use them again in the future.
Very good people here. Josh the manager of the shops knows his stuff, they are very communicative and they won’t over-quote you! They saved my car, will recommend 1000 times!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 95 | — |
| Tires | 74 | — |
| General repairs & maintenance | 72 | — |
| Wheel alignment | 35 | — |
| Brakes | 29 | — |
| Air & cabin filter replacement | 28 | — |
| Auto maintenance | 22 | — |
| Vehicle Inspection | 20 | — |
