How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREOld Ox Tire & Auto
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 647 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Old Ox Tire & Auto for 8 kinds of job.
Old Ox Tire & Auto for oil change
Clear ✕All 96 Google reviews tagged “Oil change”
First time I’m going to this workshop. In fact, this is the first time I’m going to any workshop besides the official Honda guys I usually go to.Paul and Meg are awesome! Super friendly and super helpful. My new go to car workshop. Highly recommended.
Very thorough service and helpful. Thank you!
Great customer service and vehicle diagnostics.
Excellent experience. They did not try and over sell me, did the work that was required, explained to me work that was needed but could be delayed.
My vehicle’s issues were handled with utmost care by the staff. They kept me well-informed about everything and provided excellent preventative maintenance suggestions. Their recommendations were convincing, and I decided to purchase the equipment to have the work done. I highly recommend their services if you’re looking for reliable auto repair.
Excellent service and customer service! Replaced wipers.
Got a flat but my Audi did not have spare. They sent two great guys to help me and took the car for service. They are close to my home and always great
Lightning fast service for the of work I had done
I was very pleased with the service and reception I received from Old Ox Tire and Auto. I had a number of issues with my car and they were all addressed. They provided me with a comprehensive report detailing the status jf, and services needed for my car.
Big thank you to old ox and auto! Didn't try to upsell me on things, and just actually care about their customers. Special shoutout to Paul and Meg! I'll definitely be back
Lovely staff. And the most transparent service ever! They took photos and explained everything. The issues were catalogued red (necessary), yellow (upcoming/ optional repairs), and green (nothing needed), all with upfront pricing. Could not recommend highly enough!! Fantastic shop.
excellent customer service and a job well done. will definitely be using them regularly!
Great service with detailed information provided from the staff.
Friendly Wong nice professionalism 10 to 10 nice Paul Paul awesome the manager too nice and the service exam fast
They continue to do fantastic work on my vehicles. Paul, in particular, was very courteous, helpful, and pleasant.
Paul and Meg were great and got my tires changed out really fast. I’ve been coming here a while and Old Ox consistently provides fair prices and great work!
I had my transmission replaced. Old Ox worked through a couple of issues with my insurance company and did a great job installing another transmission. Excellent service.
Courteous, friendly & accommodating; couldn't ask for anything more.
Old Ox is great! They keep my old beater purring like a cat! Very thorough inspection and quality work.
Great quality and friendly service. An unfortunate accident to my car turned into a positive experience thanks to Meg & team. Lucky to have this auto shop nearby and would definitely recommend! 2026 update: Another car issue and Old Ox stepped up to save the day. Highly recommend for both service quality and overall great experience!
Several times I have gone to Old Ox tire and Auto for service on my vehicle they are great especially Meg she is very professional and she always have a smile on her face which makes you smile
Meg is always the best! So kind and thorough. I love how I get an inspection report with every oil change at Old Ox. The report made me aware of a fluid leak that's now being taken care of for free by my car manufacturer due to it being under warranty. Meg was great at advising me on how to handle this leak. Paul…
I'd like to recognize the Auto Shop workers at Old Ox Tire & Auto. Technician Jamal did a tremendous job fixing my car. He and Paul at the desk also provided great customer service.
I’ve been taking my jeep to Old Ox Auto for a year now and the service has always been great. Paul and Meg were very kind and professional. It’s also a nice walk to a coffee shop while I get work done. 😎
My first time coming to Old Ox Tire & Auto - Washington was a wonderful experience! Everyone I interacted with was so kind and professional, and I trusted that my car was in good hands. I loved how mechanics took photos to show what they were recommending for future visits and they caught a leak in early stages. All…
Used to get oil change from Jiffy Jube but then I come across this service, it was amazing experience!! They understand and willing to accommodate with me through communication. They also show me what my car needs to replace or fix. Highly recommend! This is my favorite place to go if my car needs repairs. I trust…
Very friendly and professional service! Highly recommend.
Great receptionist and customer service...and timely delivery of work. The only issue for the 4 star is the pricing of the services. It is on par with what dealership charges. Oil change and filter is about $100. Add Tire Rotation which Costco will do for free and you are already looking at $155, top with with…
Great experience. Reasonable prices and nice engaging staff. Support small businesses like this one!
Had a great experience here, staff was super friendly and professional and had my car back in reasonable amount of time- will definitely be a repeat customer
The staff are always friendly and professional. I have been consistently satisfied with the level of service provided.
Great service and responsive. I had a scheduled appointment that was 3 days out but needed to adjust and do it early. I texted to see if it was possible and received an immediate response. Was able to go in within 30 minutes, dropped the car off around 11:30 and picked it up at 4:30pm already services - oil change,…
Shoutout to Meg and team at OOTA! Was referred by a friend and they have proved themselves to be reliable and honest. Made sure this mysterious gas smell in my 2021 Cherokee was nothing serious, and even did a follow up check at no cost. Grateful to have them as a resource! Would recommend to anyone.
The Team was very kind, diligent, professional with the issues had with My vehicle . Management answered all questioned I'd had in reference to the problem and corrective measures. I was kept informed the duration of repairs. I call myself...A Happy Customer. Thanks to All....
Honest and very good communications
I live in the Brookland / Woodridge area of NE DC. Old Ox has a location right in my hood. My neighbors highly recommend it and they weren't wrong about the amazing level of customer service and the thorough mechanics who work there. Meg was amazing in helping me get the the bottom of all the work my 2011 Subaru…
I cannot recommend Old Ox Tire & Auto enough! From the check-in to the work done on my car, my experience was exceptional. If you're looking for a new mechanic, you can just look no further than Old Ox.
These guys do good work, promptly, for reasonable prices. Have gotten an oil change and brake flush. They're upfront about pricing, and gave me some maintenance tips to do on my own to avoid more costly fixes.
Stopped here once, I recommend it
I use Old Ox on a regular basis for oil changes and check ups. They are efficient and honest. I'm always very pleased with the work and suggestions for maintenance.
Been using services for 6 years very pleased
The work was done on time well. They are our trusted local mechanic.
Updating my review a year later to say I still take my car here and they still do a great job!
They were knowledgeable & helpful in diagnosing the issue and providing efficient service in repairing my 2006 Honda. I have been able to get an appointment same day or next day here and have consistently paid a very fair price for services.
These guys are great. Always honest, capable, exceedingly communicative, and always willing to do what it takes (and not do what is not necessary). One of my favorite things is the images they send along with their diagnostic tests that show you what it looks like up close to you can make an informed decision…
I regularly go to Old Ox & Tire for routine car maintenance. They are friendly and efficient. They work with my schedule and provide a thorough explanation/report of services performed. Recently I had my oil changed and my tire fixed, and both fixes went smoothly and my car was ready for pick-up by the time we discussed.
Very nice customer service and quick! I was out for an oil change in no time. I will be back for more car services.
Great team - very polite, professional, and efficient. They give you photographic proof of everything that is broken on the car, and photos of everything they check to show it’s ok. I will definitely be using them in the future.
We had an emergency situation and required almost immediate appointment. The owner was exceptionally professional, polite and accommodating. We received excellent service and a follow up on how things worked out.
These guys do a great job! As a 20 something year old woman, I was nervous about getting up-charged, but when I just asked for the most basic oil change, that’s exactly what I got! I didn’t have to worry about them trying to do work on my car that I wasn’t ready to pay for. The folks at Old Ox do great quality work…
Easy to schedule, easy to drop off, good service, easy to pay and easy to puck up. And pleasant. That's not always the case. So 5 thumbs up!
These guys are phenomenal. I so appreciate how quick and communicative they are. Everything is well documented and they always ask before they do anything. I know they won’t suggest anything unless they would do it to their own cars. I couldn’t recommend them more!
I am currently on a road trip and stopped in DC to visit family. I needed to get my oil changed and landed at Big Ox Tire and Auto. I was pleasantly surprised by the ease of requesting an appointment online and the fast, friendly customer service they provided. Their complimentary 40-point inspection found some…
These guys are quick and reliable! Great communication via web and text. Prices seem fair too.
Very thorough assessment of repairs and maintenance needed. I was very happy with the customer service and the time and patience dedicated to explaining issues and my options as a customer, with zero condescension. Pricey but probably worth it for the quality, transparency, and service!
We feel so lucky to have Noah as our Neighbourhood mechanic. He’s able to handle a broad range of maintenance services and fixes- while charging very reasonable rates. Outstanding service. Recommend highly!
The service team at Old Ox are excellent and thorough. Jason and Noah are communicative and honest, and the pricing is fair. Highly recommend!
Josh and his team are always accommodating and kind. They make repairs and routine maintenance quick and easy. Highly recommend
Great customer service! Shout out to Josh and the crew at Old Ox Tire&Auto.They communicated with me about the service and they were eager to diagnose and fix the issues with my truck. They gave me a day that my truck would be ready and the work was completed on time without delay. The process was smooth from the…
They came highly recommended by friends in the neighborhood. They were very polite and upfront about repairs needed now and potentially in the near future. They kept informed about the progress of my car once the the work started. Now my brakes are silent, my car stops on a dime and paid the price I was quoted. Great job
Took care of my car and got everything done in a timely manner at a reasonable price!
A great local business. They’re very convenient and accommodating, and they’ve always done a good job on my car.
I was pleased with the level of communication and flexibility they provided. Great work.
Great local auto shop.
Great service!! Very reasonable price and most importantly amazing communication!! Highly recommend
The team at Old Ox does great work and are extremely professional. They communicated well, kept me well informed about what work was necessary, what would be good to watch to maintain my vehicle, and how much it would cost. I didn’t feel pressured to have unnecessary work done (unlike some other places). A great small shop in the Brookland area of DC!
This establishment surpassed my expectations. Noah was great! I called to inquire about brake flush and transmission fluid change and he was very informative and the wait wasn’t long at all compared to what I was used to at Toyota and the prices were way more reasonable. I will definitely be making this my regular shop no more Toyota for me.
Excellent service and a very professional staff. Josh does a great job of calling me to schedule and keep things moving. All of the employees are friendly.
The service was excellent , the total price was more than fair.
This place was SO easy and lovely to work with. Prices are really affordable and the customer service was amazing. I got calls and updates all throughout the day. I highly recommend this spot! And Karen is the best!!
Love this place - friendly, fast, high quality, low priced.
Amazing service🤞🏾. Would definitely recommend
Change the Bartley and major tune up. I wish you could have car washer .the car was so dirty .the mech anic is who makes dirty. My advise to have at least clean the outside like other garage .you charge outrageously you messd up the car .that is my advise to satisfied your customers.customers has to be respected.
We dropped in on this station when visiting D.C. and our car gave us the warning: Oil pressure low. Turn of engine now. Josh was so kind. He gave us a ride down the street and worked on our car until 7 p.m. so we could get home that night. He went above and beyond for us, and the car works great. This is only my…
Josh was thorough, totally transparent and courteous. Tire replacement, alignment and oil change service was prompt and really good. I highly recommend this garage.
Josh is very thorough and knowledgeable. They go the extra mile in servicing vehicles. And they have a 2 year warranty!
I needed an oil change, and I normally go to K&W Auto in Hyattsville, but with the pandemic, I wanted to go to a place within walking distance of my house so that I wouldn’t have to ride the bus or get into someone’s car. I had this slightly traumatizing Jiffy Lube experience where all I needed and wanted was an oil…
Very good people here. Josh the manager of the shops knows his stuff, they are very communicative and they won’t over-quote you! They saved my car, will recommend 1000 times!
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 95 | — |
| Tires | 74 | — |
| General repairs & maintenance | 72 | — |
| Wheel alignment | 35 | — |
| Brakes | 29 | — |
| Air & cabin filter replacement | 28 | — |
| Auto maintenance | 22 | — |
| Vehicle Inspection | 20 | — |
