How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREOld Ox Tire & Auto
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 647 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Old Ox Tire & Auto for 8 kinds of job.
Old Ox Tire & Auto for tire rotations
Clear ✕All 17 Google reviews tagged “Tire rotations”
This was the best mechanic experience of my life!!! Meg was so kind and so helpful, and I loved how simple and communicative they've been throughout the process, and the service has been excellent. Highly highly recommend, only mechanic I will go to from now on!!!!
Excellent service and customer service! Replaced wipers.
I was very pleased with the service and reception I received from Old Ox Tire and Auto. I had a number of issues with my car and they were all addressed. They provided me with a comprehensive report detailing the status jf, and services needed for my car.
I was very pleasantly surprised to discover Old Ox Tire & Auto in the heart of Brookland. I’ve taken my car there twice now, and both experiences have been excellent. The communication and efficiency were outstanding throughout, with Meg doing a fantastic job keeping me informed every step of the way and making…
Courteous, friendly & accommodating; couldn't ask for anything more.
Old Ox is great! They keep my old beater purring like a cat! Very thorough inspection and quality work.
Meg is always the best! So kind and thorough. I love how I get an inspection report with every oil change at Old Ox. The report made me aware of a fluid leak that's now being taken care of for free by my car manufacturer due to it being under warranty. Meg was great at advising me on how to handle this leak. Paul…
My first time coming to Old Ox Tire & Auto - Washington was a wonderful experience! Everyone I interacted with was so kind and professional, and I trusted that my car was in good hands. I loved how mechanics took photos to show what they were recommending for future visits and they caught a leak in early stages. All…
Used to get oil change from Jiffy Jube but then I come across this service, it was amazing experience!! They understand and willing to accommodate with me through communication. They also show me what my car needs to replace or fix. Highly recommend! This is my favorite place to go if my car needs repairs. I trust…
Great receptionist and customer service...and timely delivery of work. The only issue for the 4 star is the pricing of the services. It is on par with what dealership charges. Oil change and filter is about $100. Add Tire Rotation which Costco will do for free and you are already looking at $155, top with with…
Great service and responsive. I had a scheduled appointment that was 3 days out but needed to adjust and do it early. I texted to see if it was possible and received an immediate response. Was able to go in within 30 minutes, dropped the car off around 11:30 and picked it up at 4:30pm already services - oil change,…
Had to get rotors, brakes, and a drive belt fixed for a 10 hour drive last weekend. The shop took care of everything very well. Awesome and caring desk service. They even show you pics and videos of diagnostic. Got a complimentary ride back to the house with a coffee stop on the way. Wish we had them in Nashville 🥹. Highly recommended.
These guys are great. Always honest, capable, exceedingly communicative, and always willing to do what it takes (and not do what is not necessary). One of my favorite things is the images they send along with their diagnostic tests that show you what it looks like up close to you can make an informed decision…
Easy to schedule, easy to drop off, good service, easy to pay and easy to puck up. And pleasant. That's not always the case. So 5 thumbs up!
The service team at Old Ox are excellent and thorough. Jason and Noah are communicative and honest, and the pricing is fair. Highly recommend!
Everyone here was great and they moved quickly to help solve my issues. They communicated with me often and checked in with me before doing anything. Great service!
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 95 | — |
| Tires | 74 | — |
| General repairs & maintenance | 72 | — |
| Wheel alignment | 35 | — |
| Brakes | 29 | — |
| Air & cabin filter replacement | 28 | — |
| Auto maintenance | 22 | — |
| Vehicle Inspection | 20 | — |
