Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%60+9Craft & service 20%72+14.4Value 10%64+6.4Momentum 8%64+5.1Track record 7%9+0.6Accountability 5%16+0.8Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREOld Towne Termite and Pest Control
San Juan Capistrano, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 4.8★ from 40 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Old Towne Termite and Pest Control is better than 29% of bed bug exterminators.D
29
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Old Towne Termite and Pest Control is better than 60% of bed bug exterminators.B
60
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Old Towne Termite and Pest Control is better than 72% of bed bug exterminators.B
72
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Old Towne Termite and Pest Control is better than 64% of bed bug exterminators.B
64
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Old Towne Termite and Pest Control is better than 64% of bed bug exterminators.B
64
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Old Towne Termite and Pest Control is better than 9% of bed bug exterminators.F
9
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Old Towne Termite and Pest Control is better than 16% of bed bug exterminators.F
16
Reviews for your job
Customers hired Old Towne Termite and Pest Control for 8 kinds of job.
Recent priced reviews
No written reviews mention this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 10 | $63–$119 |
| Ant extermination | 10 | $48–$189 |
| Spider extermination | 10 | $85–$152 |
| Mosquito extermination | 9 | — |
| Termite extermination | 8 | $70–$292 |
| Termite inspection | 7 | $128–$371 |
| Cockroach extermination | 6 | $58–$188 |
| Bug & insect extermination | 4 | $63–$126 |
