Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%29+10.1Reliability 15%60+9Craft & service 20%72+14.4Value 10%64+6.4Momentum 8%64+5.1Track record 7%9+0.6Accountability 5%16+0.8Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREOld Towne Termite and Pest Control
San Juan Capistrano, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 4.8★ from 40 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Old Towne Termite and Pest Control is better than 29% of bed bug exterminators.D
29
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Old Towne Termite and Pest Control is better than 60% of bed bug exterminators.B
60
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Old Towne Termite and Pest Control is better than 72% of bed bug exterminators.B
72
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Old Towne Termite and Pest Control is better than 64% of bed bug exterminators.B
64
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Old Towne Termite and Pest Control is better than 64% of bed bug exterminators.B
64
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Old Towne Termite and Pest Control is better than 9% of bed bug exterminators.F
9
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Old Towne Termite and Pest Control is better than 16% of bed bug exterminators.F
16
Reviews for your job
Customers hired Old Towne Termite and Pest Control for 8 kinds of job.
Old Towne Termite and Pest Control for trapped animals
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 10 | $63–$119 |
| Ant extermination | 10 | $48–$189 |
| Spider extermination | 10 | $85–$152 |
| Mosquito extermination | 9 | — |
| Termite extermination | 8 | $70–$292 |
| Termite inspection | 7 | $128–$371 |
| Cockroach extermination | 6 | $58–$188 |
| Bug & insect extermination | 4 | $63–$126 |
