Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Olga's Magic Cleaners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%48+11.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty66−3.4Momentum penalty70−3Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE

Olga's Magic Cleaners

Columbia, SC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #110Position by Experts Score among all companies we track in this category. of 114 apartment cleaning services · 4.8★ from 137 Google reviews

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Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Olga's Magic Cleaners is better than 68% of apartment cleaning services.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Olga's Magic Cleaners is better than 48% of apartment cleaning services.C
48
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Olga's Magic Cleaners is better than 66% of apartment cleaning services.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Olga's Magic Cleaners is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Olga's Magic Cleaners is better than 70% of apartment cleaning services.B
70
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Olga's Magic Cleaners is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Olga's Magic Cleaners for 6 kinds of job.

Olga's Magic Cleaners for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$450–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$277
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “General housekeeping”

Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I felt truly cared for when they handled my home cleaning, especially with their attention to detail. The polite and friendly team made me comfortable throughout, and I appreciated their professionalism and helpful approach while cleaning everything from appliances to blinds.

Paid $500+Reasonable priceGeneral housekeeping
Elise9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had regular cleaning services for years but when our housekeeper went on maternity leave and decided not to come back we had to look for a new company. The first we tried did a deep clean that was no better than our standard clean with the previous housekeeper. Olga’s came last week and did an amazing job.…

Deep cleanGeneral housekeeping
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have been in and out of the hospital recently and have not been able to keep up with the house as I should. The team from Olga's arrived and worked very hard in a timely fashion. When they left my house was immaculate. I highly recommend Olga's Service to all.

General housekeeping
Albert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was impressed the first time I used they service and I will continue using them. I have a Construction business and they got it right the first time. Construction at times can be a hard clean and they past the test.

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
KelleyLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service! Olga's is very professional. Gave me an estimate after hearing my story (I needed a deep cleaning after some remodeling on a former rental property I recently purchased). Scheduling and communication was easy. She kept me informed of all steps of the process until my cleaning day arrived. The…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thrilled and so Appreciative of the fine work done yesterday on a very dirty house! The fridge, the oven sparkled and so did the glass ceiling fan fixtures! This was for a move out/estate situation and Olga’s was so responsive! The house came back to life! The team was professional, hard working, thorough, and…

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Professionalism
alexis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $450–500Reasonable priceGeneral housekeeping

Price

$614+143% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 73%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean44$271–$465
Standard cleaning16$158–$253
Moving-related cleaning14$297–$490
General housekeeping7$146–$277
Office & workplace cleaning2$132–$227
Interior & exterior window cleaning2$153–$360

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