Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Olga's Magic Cleaners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%48+11.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty66−3.4Momentum penalty70−3Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE

Olga's Magic Cleaners

Columbia, SC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #110Position by Experts Score among all companies we track in this category. of 114 apartment cleaning services · 4.8★ from 137 Google reviews

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Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Olga's Magic Cleaners is better than 68% of apartment cleaning services.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Olga's Magic Cleaners is better than 48% of apartment cleaning services.C
48
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Olga's Magic Cleaners is better than 66% of apartment cleaning services.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Olga's Magic Cleaners is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Olga's Magic Cleaners is better than 70% of apartment cleaning services.B
70
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Olga's Magic Cleaners is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Olga's Magic Cleaners for 6 kinds of job.

Olga's Magic Cleaners for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$360

All 2 Google reviews tagged “Interior & exterior window cleaning”

Albert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was impressed the first time I used they service and I will continue using them. I have a Construction business and they got it right the first time. Construction at times can be a hard clean and they past the test.

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thrilled and so Appreciative of the fine work done yesterday on a very dirty house! The fridge, the oven sparkled and so did the glass ceiling fan fixtures! This was for a move out/estate situation and Olga’s was so responsive! The house came back to life! The team was professional, hard working, thorough, and…

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Professionalism

Price

$614+143% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 73%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean44$271–$465
Standard cleaning16$158–$253
Moving-related cleaning14$297–$490
General housekeeping7$146–$277
Office & workplace cleaning2$132–$227
Interior & exterior window cleaning2$153–$360

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