Experts Reviews · Company report
Olga's Magic Cleaners logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%48+11.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty66−3.4Momentum penalty70−3Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE

Olga's Magic Cleaners

Columbia, SC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #110Position by Experts Score among all companies we track in this category. of 114 apartment cleaning services · 4.8★ from 137 Google reviews

Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Olga's Magic Cleaners is better than 68% of apartment cleaning services.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Olga's Magic Cleaners is better than 48% of apartment cleaning services.C
48
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Olga's Magic Cleaners is better than 66% of apartment cleaning services.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Olga's Magic Cleaners is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Olga's Magic Cleaners is better than 70% of apartment cleaning services.B
70
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Olga's Magic Cleaners is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Olga's Magic Cleaners for 6 kinds of job.

Olga's Magic Cleaners for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 72
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Standard cleaning”

KariLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They did an excellent job of cleaning all my bathrooms, even the gross ones

Paid $400–450Reasonable priceStandard cleaning
Marie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It was a wonderful experience. They did a fantastic job and my daughter and niece are very happy with their room.

Paid $200–250Great priceStandard cleaning
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★

I’m updating a prior review. We previously had an amazing experience for 3 years but recently it seems the teams have changed and the quality of the cleaning has decreased. At the last cleaning there was some type of dirt or cleaning agent that ended up on multiple items in the house and the team claimed the stains…

Customer photo from Stephanie's reviewCustomer photo from Stephanie's reviewCustomer photo from Stephanie's review
Standard cleaningDeep clean
Jared9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

I used Olga’s Magic Cleaners for a Deluxe Move Out. I can say that everyone that I spoke to was very nice and they did a great job cleaning the house, but things were thrown out or taken that should not have been. I would recommend being present during the cleaning to ensure that this doesn’t happen.

Moving-related cleaningStandard cleaning
KelleyLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service! Olga's is very professional. Gave me an estimate after hearing my story (I needed a deep cleaning after some remodeling on a former rental property I recently purchased). Scheduling and communication was easy. She kept me informed of all steps of the process until my cleaning day arrived. The…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Perry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was in a tight spot. Military last minute notification to move out and needed to get my house cleaned. I called 4 different cleaning companies & Olga’s Magic Cleaners was the first to: 1: Answer my call in a timely manner 2: provide pricing over the phone 3: provide text alerts and updates. Every other company…

Moving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

First time using a cleaning service and exceeded expectations. Would recommend to anyone on getting Olga's services.

Standard cleaning+ Responsiveness+ Punctuality+ Professionalism
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The team did an amazing job with a deep moving clean. The apartment was not in great shape when they arrived but they worked effortlessly and with a purpose to get it cleaned to an almost new feel. Highly recommend!

Deep cleanMoving-related cleaningStandard cleaning+ Quality+ Professionalism+ Value
zana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The ladies was very fast, and efficient. Very polite and very professional. I will definitely recommend Olga’s Magic Cleaning service to anyone who is looking for excellent cleaning service.

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So glad I found this company! I am now a regular! They have cleaned my house twice now, and I'm impressed by how thorough the cleaning has been, as well as hoprofessional and NICE the cleaning crew is. Can't wait for their next visit. Highly recommend!!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Elora15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

fenomenal cleaning ladies. I highly recommend this cleaning service. thorough efficient professional and personable

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Olga’s team delivers top quality cleaning services consistently. I would recommend them to anyone needing dependable and reasonable service.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Malcolm3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have been using Olga’s Magic Cleaning since the first of this year (2020). They first did a deep-clean of the home which included straightening up and organizing – which we needed! Olga and her daughters who help with the business are excellent at what they do. They’re light year’s ahead of any service we’ve…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Love Olga and her Team!! They keep everything clean from fans to blinds to refrigerator/oven and baseboards. It is a fine science for them and they always do a fantastic job. And always so refreshing to come in after they have cleaned!! In my opinion, they’re the best!

Office & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Betsy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Olga and her crew consistently do an excellent job cleaning our house. I have recommended their services to numerous friends and al have been thrilled. They arrive on time as scheduled and leave the place sparkling clean. They also do a wonderful job organizing areas as needed. Highly recommend them.

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
Kristine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Olga and her team were very thorough, friendly and professional. We used them for a super deep clean after a contractor left our house a complete mess. They exceeded expectations and we will continue to use them for regular cleanings.

Deep cleanStandard cleaning+ Quality+ Professionalism

Price

$614+143% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 73%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean44$271–$465
Standard cleaning16$158–$253
Moving-related cleaning14$297–$490
General housekeeping7$146–$277
Office & workplace cleaning2$132–$227
Interior & exterior window cleaning2$153–$360

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