PLUMBERS · TAMPA, FL
Olin Plumbing Inc. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%12+1.8Craft & service 20%38+7.6Value 10%37+3.7Momentum 8%32+2.6Track record 7%88+6.2Accountability 5%62+3.1Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORE

Olin Plumbing Inc.

Better than 14% of plumbers · #77 of 90

4.9★1,314 Google reviewsGoogle star rating as shown on Google Maps.
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
4.1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
85%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Olin Plumbing Inc. for sump pump repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$700–800
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Sump pump repair”

★★★★★ Nellie · Edited 4 months ago

OLIN has been our go-to plumbing company family for years! I wouldn’t think of calling anyone else! The amazing Bob has been here for some recent plumbing needs, along with Gio and Mario, and Bob has been helping keep our house in great shape for as long as I can remember!! From the water softener to the water…

Great priceWater heater installationPlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Branden · 5 months ago

Jesus came to fix our clogged shower drain and did excelent work. He got the drain cleared quickly and explained what was causing the problem. Now the water drains properly like it should. He made some really positive suggestions on how to fix things and keep the drain working well going forward. He gave me…

Paid $700–800Great priceToilet repairWater heater installationGarbage disposal installation

vs category

Blue = Olin, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (55 reviews)2024-Q2: 5.00★ (29 reviews)2024-Q3: 4.89★ (35 reviews)2024-Q4: 4.78★ (37 reviews)2025-Q1: 4.83★ (48 reviews)2025-Q2: 4.72★ (47 reviews)2025-Q3: 4.88★ (34 reviews)2025-Q4: 5.00★ (21 reviews)2026-Q1: 4.76★ (45 reviews)2026-Q2: 4.92★ (49 reviews)2026-Q3: 4.80★ (49 reviews)2026-Q4: 4.67★ (12 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$4790% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 22%Reasonable 64%Overpriced 7%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%12+1.8Craft & service 20%38+7.6Value 10%37+3.7Momentum 8%32+2.6Track record 7%88+6.2Accountability 5%62+3.1Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
18
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
12
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
38
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
37
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
32
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
88
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
62

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+236 / −2
Professionalism
+287 / −2
Responsiveness
+250 / −3
Punctuality
+216 / −1
Value
+164 / −3

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