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Olive Branch Counseling Services, LLC

Mental health service · Marana, AZ · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%94+28.9Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 40 marriage counselorsPosition by Experts Score among all companies we track in this category. · better than 92%
5.0 ★★★★★ 36 Google reviews · 2 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
11%reviews answered by the owner
Oct 2026latest review

Olive Branch Counseling Services, LLC at a glance

Google reviewers rate Olive Branch Counseling Services five stars based on thirty-six reviews, with the owner responding to eleven percent of feedback. Clients describe the practice as a non-judgmental, welcoming environment that specializes in supporting neurodivergent individuals, children, and families. Recurring themes include compassionate communication, accessible scheduling options, and effective resource guidance. No common criticisms appear in the provided excerpts, as all reviews express satisfaction with the professional care and supportive atmosphere.

  • Google rating: 5.0 out of 5 from 36 reviews (100% five-star).
  • Reviews on this page: 37 Google reviews (34 with written comments).
  • Owner responses: the business replied to 11% of reviews.
  • Most recent review: October 6, 2026.
  • Service: Marriage Counselor serving Marana, Arizona.

Data from Google, last updated October 28, 2026.

Score profile vs other marriage counselors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction98Reliability94Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 98 (median 81)Reliability: 94 (median 75)Momentum: 100 (median 100)
This companyMarriage Counselors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Olive Branch Counseling Services, LLC: 98/100 on this factor. Category median: 81.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Olive Branch Counseling Services, LLC: 94/100 on this factor. Category median: 75.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Olive Branch Counseling Services, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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Bar = this company · dark tick = category median.

Star ratings

37 Google reviews we collected

  • 5 stars37100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 34 written reviews

  • Praise4598%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1941%
  • Staff & attitude1635%
  • Honesty & trust613%
  • Speed & response24%
  • Communication24%
  • Quality & results12%

What customers talk about

We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Highly recommend if you’re looking for a place with non-judgmental counseling that is dedicated to assessing and assisting with the appropriate suppor…”
  • “Rachel is incredibly thoughtful and an attentive listener.”
  • “She is easy to talk to, approachable and genuinely cares about the people she works with.”
  • “She is always willing to help find resources when I need them, and helps me with the most efficient ways to use them.”
  • “Rachel is very easy to talk to.”
  • “They are thoughtful, professional, and genuinely committed to doing good work.”

People customers mention

  • Rachel 6 reviews
  • Sommerfield 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Highly recommend if you’re looking for a place with non-judgmental counseling that is dedicated to assessing and assisting with the appropriate support and resources!

Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rachel is incredibly thoughtful and an attentive listener. She has a way of making people feel comfortable and heard. She is easy to talk to, approachable and genuinely cares about the people she works with. She has a great sense of humor and a wonderful ability to connect with people.

Tasia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rachel and her team of clinicians are truly dedicated to providing compassionate, affirming care. Their commitment to supporting the neurodivergent population while also welcoming and serving individuals with a wide range of needs really stands out. They are a wonderful team that genuinely cares about the people they serve!

rebecca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

From the moment you meet Rachel there is a sense of calm that helps put you at ease. She creates a supportive, nonjudgmental, environment where you feel heard and understood. I can not recommend Olive Branch enough! She is especially supportive for those with ADHD!

Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I love the team at Olive Branch! Rachel & her team have been instrumental in the mental health & well being of all of my children which helps me out as a mom & I can use all the help I can get! They are now an established part of my village & I highly encourage anyone thinking about using them or just getting into…

Gina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I highly recommend Olive Branch Counseling. I have experienced a very helpful therapy for my family. Thank you, Olive Branch Counseling, for your dedication in helping families like mine.

Photos

Customer reviews

5.0 ★★★★★ 36 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Megan Cannon2 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend if you’re looking for a place with non-judgmental counseling that is dedicated to assessing and assisting with the appropriate support and resources!

Elizabeth Reed3 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rachel is incredibly thoughtful and an attentive listener. She has a way of making people feel comfortable and heard. She is easy to talk to, approachable and genuinely cares about the people she works with. She has a great sense of humor and a wonderful ability to connect with people.

Tasia Ivey-Turner1 reviewTotal number of Google reviews Tasia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rachel and her team of clinicians are truly dedicated to providing compassionate, affirming care. Their commitment to supporting the neurodivergent population while also welcoming and serving individuals with a wide range of needs really stands out. They are a wonderful team that genuinely cares about the people they serve!

anthony Garcia5 reviewsTotal number of Google reviews anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great group of people. Your children will be in good hands.

Nora Morrison6 reviewsTotal number of Google reviews Nora has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A safe haven for neurodivergent people. Calm, relaxed environment.

rebecca clarkson6 reviewsTotal number of Google reviews rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From the moment you meet Rachel there is a sense of calm that helps put you at ease. She creates a supportive, nonjudgmental, environment where you feel heard and understood. I can not recommend Olive Branch enough! She is especially supportive for those with ADHD!

Stephanie McDonald7 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love the team at Olive Branch! Rachel & her team have been instrumental in the mental health & well being of all of my children which helps me out as a mom & I can use all the help I can get! They are now an established part of my village & I highly encourage anyone thinking about using them or just getting into therapy in general to make the leap, start it now, don’t wait until things get ‘bad,’ & prioritize Olive Branch as an ongoing part of your family’s wellness routine!

gina curtis3 reviewsTotal number of Google reviews gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Olive Branch Counseling.

Gina Curtis3 reviewsTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Olive Branch Counseling. I have experienced a very helpful therapy for my family. Thank you, Olive Branch Counseling, for your dedication in helping families like mine.

Kilen Nilson2 reviewsTotal number of Google reviews Kilen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such a wonderful and welcoming place! You can tell there is a lot of care and thought behind Olive Branch and the services they provide. Definitely recommend!

Olive Branch Counseling Services, LLC on Google Maps →

Business details