Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty51−4.9Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCOREOlive Branch
Little Rock, AR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 16 sidewalk contractors · 4.7★ from 75 Google reviews
Report card
Percentile vs other sidewalk contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Olive Branch is better than 73% of sidewalk contractors.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Olive Branch is better than 53% of sidewalk contractors.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Olive Branch is better than 51% of sidewalk contractors.C
51
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Olive Branch is better than 100% of sidewalk contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Olive Branch is better than 100% of sidewalk contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Olive Branch is better than 87% of sidewalk contractors.A
87
Reviews for your job
Customers hired Olive Branch for 8 kinds of job.
Olive Branch for irrigation system repair & maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Irrigation system repair & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
All 6 Google reviews tagged “Irrigation system repair & maintenance”
TimothyLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Great Family Oriented, friendly Company that will take care of any outside around the house to-do's or bring your dream of a magnificent back patio paired with beautiful landscaping to reality!! Custom Flowerbeds, Water & light fixtures/Features, Large Rock Features, Rockbeds, Irrigation install/problems…
Stone landscapingWalkway landscapingLandscape design construction
Shane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Good guys, good price, professional people
Backyard designBackyard landscapingCustom landscape design
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Olive branch has taken great care of out yard for the last three years!
Dirt removalDriveway installationDriveway landscaping+ Responsiveness+ Punctuality+ Quality
Jay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great company! Always ready to do what I ask of them. I recommend Olive Branch and have been pleased with all of their services.
Irrigation system repair & maintenanceLawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality
Charles3 years ago★★★★★
Rating only, no written review.
Concrete breaking & haulingConcrete masonryConcrete pouring+ Responsiveness+ Punctuality+ Quality
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Rating only, no written review.
Backyard designBackyard landscapingConcrete breaking & hauling+ Responsiveness+ Punctuality+ Quality
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 60%Reasonable 40%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Yard work | 11 | — |
| Lawn mowing & maintenance | 9 | — |
| Landscape design | 8 | — |
| Yard landscaping | 7 | — |
| Lawn care | 7 | — |
| Mulching | 7 | — |
| Sod installation | 7 | — |
| Irrigation system repair & maintenance | 6 | — |
