Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Olive Branch logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty51−4.9Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Olive Branch

Little Rock, AR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 16 sidewalk contractors · 4.7★ from 75 Google reviews

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Report card

Percentile vs other sidewalk contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Olive Branch is better than 73% of sidewalk contractors.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Olive Branch is better than 53% of sidewalk contractors.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Olive Branch is better than 51% of sidewalk contractors.C
51
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Olive Branch is better than 100% of sidewalk contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Olive Branch is better than 100% of sidewalk contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Olive Branch is better than 87% of sidewalk contractors.A
87

Reviews for your job

Customers hired Olive Branch for 8 kinds of job.

Olive Branch for landscape design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscape design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 8 Google reviews tagged “Landscape design”

TimothyLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great Family Oriented, friendly Company that will take care of any outside around the house to-do's or bring your dream of a magnificent back patio paired with beautiful landscaping to reality!! Custom Flowerbeds, Water & light fixtures/Features, Large Rock Features, Rockbeds, Irrigation install/problems…

Stone landscapingWalkway landscapingLandscape design construction
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I absolutely love the job these guys did! They cleaned up when done & all I had to do was enjoy the view! Thanks so much for a wonderful job!!

Great priceRock landscapingLandscape designLot clearing
Tate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people to do business with!

Concrete breaking & haulingConcrete cuttingConcrete work+ Responsiveness+ Punctuality+ Quality
Shane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Good guys, good price, professional people

Backyard designBackyard landscapingCustom landscape design
Vicki7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you’re in need of a great lawn care company, Olive Branch will cover everything from flowers, French drains, irrigation to dirt work and more. I highly recommend you give them a call. Shayna is so sweet and helpful and knows exactly what you need. You’ll want to stay outside to enjoy your new surroundings. Plus,…

Landscape designLawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality
Rhonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mine was not a normal landscape job! In addition to having my flower beds cleaned out, mulched and pruned, I needed help setting up raised beds for a vegetable garden. I explained my vision and they brought it to reality! The crew at Olive Branch did exactly what I wanted and I am over the moon pleased with the…

Landscape designMulchingYard work+ Responsiveness+ Quality+ Professionalism
Charles3 years ago★★★★★

Rating only, no written review.

Customer photo from Charles's reviewCustomer photo from Charles's reviewCustomer photo from Charles's reviewCustomer photo from Charles's review
Concrete breaking & haulingConcrete masonryConcrete pouring+ Responsiveness+ Punctuality+ Quality
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Backyard designBackyard landscapingConcrete breaking & hauling+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Yard work11—
Lawn mowing & maintenance9—
Landscape design8—
Yard landscaping7—
Lawn care7—
Mulching7—
Sod installation7—
Irrigation system repair & maintenance6—

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