Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
Olson Tree Service, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty75−2.5Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Olson Tree Service, Inc

Rockford, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 74 tree removal services · 5.0★ from 98 Google reviews

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Report card

Percentile vs other tree removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Olson Tree Service, Inc is better than 93% of tree removal services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Olson Tree Service, Inc is better than 91% of tree removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Olson Tree Service, Inc is better than 99% of tree removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Olson Tree Service, Inc is better than 100% of tree removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Olson Tree Service, Inc is better than 75% of tree removal services.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Olson Tree Service, Inc is better than —% of tree removal services.–
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Reviews for your job

Customers hired Olson Tree Service, Inc for 4 kinds of job.

Olson Tree Service, Inc for tree stump grinding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree stump grinding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Tree stump grinding”

Ben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have had Gary and his team out for a couple jobs, one of them was trimming some branches but recently he took down 2 giant hackberry trees hanging over my house. They brought in a huge crane and lots of heavy equipment. No damage to the lawn and they cleaned up everything really well. Gary is super knowledgeable…

Reasonable priceTree stump grindingTree trimming & pruningTree removal
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and hard working team, with outstanding equipment. They were done before we knew it and there was no mess left behind!!

Great priceTree stump grindingTree stump removalTree removal
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had them remove a very large tree that was next to a driveway and the house. They did a great job bringing it down in a day without any problems. I also had them grind out the stump and to save money they let us get rid of the stump grinding. Then after I got rid of the wood chips they came back to touch up the stump after I had removed the wood chips.

Great priceTree stump grindingTree removal
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Olson Tree Service did a very professional and top notch job of removing a tree and grinding tthe stump. They responded quickly to my request for an estimate, they showed up with the proper equipment and trained personnel to do the job. And they did a great job of cleaning up.

Reasonable priceTree stump grindingTree removal
Zach4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Gary was great to work with and did an excellent job at removing the trees from my yard. I will definitely use him for my future needs!

Great priceTree stump grindingTree stump removalTree removal
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We couldn’t be happier with the services performed for us today by Olson Tree Services! Their pricing was fair and competitive, and the entire team was incredibly professional from start to finish. The crew worked hard, safely, and efficiently, and they went above and beyond with the cleanup — our yard looked even…

Reasonable priceTree stump grindingTree removal
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The best review one can give is to state that we have had OlsonTree Service, Inc every time we needed tree work done. We have had a variety of tree issues. They are promt, professional, safe, efficient and hard workers. We will have them again if needed.

Reasonable priceTree stump grindingTree trimming & pruningTree removal
Jane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very accommodating, knowledgeable, and professional. Did great work removing one tree and trimming a few others. Also do a great job cleaning up and ensuring minimal impact on the lawn.

Tree stump grindingTree trimming & pruningTree removal
Gerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, professional service! Thanks, Gary!

Reasonable priceTree stump grinding
Randy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A great and friendly experience working with Gary from Olson Tree Service. Very good with communication regarding scheduling and arrival. Very professional work done and completed. Clean up was excellent. I would work with him again in the future for sure.

Reasonable priceTree stump grindingTree removal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 53%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree removal16—
Tree stump grinding10—
Tree trimming & pruning10—
Tree stump removal3—

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