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Omega Deck Company

Deck builder · Milwaukee, WI · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%81+56.1Reliability 31%75+23.1Momentum penalty15−8.5Experts Score= 71Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#54 of 58 pergola contractorsPosition by Experts Score among all companies we track in this category. · better than 7%
4.8 ★★★★★ 22 Google reviews · 10 photos
95%five-star reviews
1.00★last 12 monthsAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
18%reviews answered by the owner
Feb 2026latest review

Omega Deck Company at a glance

Customers frequently cite clear communication, professionalism, and affordable pricing as key aspects of the deck building service. The team is described as skilled and attentive to detail, often going above and beyond expectations. However, a recurring criticism involves a lack of response to initial inquiries, with one reviewer noting no contact after leaving detailed voicemails. The company holds a 4.8 rating from 22 reviews and replied to 18% of them.

  • Google rating: 4.8 out of 5 from 22 reviews (95% five-star).
  • Reviews on this page: 22 Google reviews (7 with written comments).
  • Owner responses: the business replied to 18% of reviews.
  • Most recent review: February 17, 2026.
  • Service: Pergola Contractor serving Milwaukee, Wisconsin.

Data from Google, last updated November 10, 2026.

Score profile vs other pergola contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction81Reliability75Craft & service–Value–Momentum15Replies to reviews–Satisfaction: 81 (median 94)Reliability: 75 (median 95)Momentum: 15 (median 100)
Omega Deck CompanyPergola Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Omega Deck Company: 81/100 on this factor. Category median: 94.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Omega Deck Company: 75/100 on this factor. Category median: 95.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Omega Deck Company: 15/100 on this factor. Category median: 100.F
15
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 51.–
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Bar = this company · dark tick = category median.

Star ratings

22 Google reviews we collected

  • 5 stars2195%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star15%

Praise vs complaints

Phrases our text analysis found in 7 written reviews

  • Praise10100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude330%
  • Would recommend330%
  • Communication220%
  • Quality & results110%
  • Price & value110%

What customers talk about

We read 7 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Their team demonstrated true professionalism, clear communication, and remarkable attention to detail throughout the entire process.”
  • “I highly recommend them!”
  • “Great communication and service!”
  • “Very professional, affordable, went above and beyond!”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

MLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

Called February 7th to inquire about setting up an appointment for someone to come to one of my properties. Left a clear voice-mail as well outlining the details of what I needed and contact information. As of today, no response from the company.

Rafael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I couldn’t be more impressed with Omega Deck Company. From start to finish, my experience with them was nothing short of exceptional. Their team demonstrated true professionalism, clear communication, and remarkable attention to detail throughout the entire process. What really stood out was their commitment to…

Bryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The workers know what they are doing as if they could do it in their sleep!! I highly recommend them!!

Photos

Customer reviews

4.8 ★★★★★ 22 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
MLocal Guide · 28 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Called February 7th to inquire about setting up an appointment for someone to come to one of my properties. Left a clear voice-mail as well outlining the details of what I needed and contact information. As of today, no response from the company.

Rafael Solorio4 reviewsTotal number of Google reviews Rafael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I couldn’t be more impressed with Omega Deck Company. From start to finish, my experience with them was nothing short of exceptional. Their team demonstrated true professionalism, clear communication, and remarkable attention to detail throughout the entire process. What really stood out was their commitment to delivering not just a deck, but an outstanding space that perfectly matched my vision. The craftsmanship and quality of their work far exceeded my expectations, and it’s clear they take great pride in what they do. I can confidently say this was the best experience I’ve ever had with a home improvement company. If you’re considering building or upgrading your deck, I highly encourage you to give Omega Deck Company a chance—you’ll be just as thrilled as I am with the results.

JAYNINE'S COMMUNITY RECORDS LLC6 reviewsTotal number of Google reviews JAYNINE'S has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice business oriented people

Shane A Miller3 reviewsTotal number of Google reviews Shane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication and service!

Bryan Mastalish3 reviewsTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The workers know what they are doing as if they could do it in their sleep!! I highly recommend them!!

Response from the owner · a year ago

Thank You!

Lee Daniels9 reviewsTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dedicated professionals and on point!! Definitely would recommend!!!

Response from the owner · a year ago

Thank You!

Jon1 reviewTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional, affordable, went above and beyond! Would highly recommend!

Response from the owner · a year ago

Thank You!

Darian Ehlert4 reviewsTotal number of Google reviews Darian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★
Jade Muniz
Review from Google · view on Google
★★★★★
Kelah Pollari1 reviewTotal number of Google reviews Kelah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Omega Deck Company on Google Maps →

Business details