Analyzing 9,863,3979.9M ReviewsFor 27,77127.8K Experts

Experts Reviews · Company report
Omega Plumbing Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%89+12.6Replies to reviews 7%60+4.2Craft & service penalty87−1.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Omega Plumbing Heating and Cooling

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 787 Google reviews

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Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Omega Plumbing Heating and Cooling is better than 89% of boiler installers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Omega Plumbing Heating and Cooling is better than 85% of boiler installers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Omega Plumbing Heating and Cooling is better than 87% of boiler installers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Omega Plumbing Heating and Cooling is better than 89% of boiler installers.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Omega Plumbing Heating and Cooling is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Omega Plumbing Heating and Cooling is better than 60% of boiler installers.B
60

Reviews for your job

Customers hired Omega Plumbing Heating and Cooling for 8 kinds of job.

Omega Plumbing Heating and Cooling for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 22 Google reviews tagged “Faucet installation”

PeggyLocal Guide · 159 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

We have used Omega for many years now. They are dependable and reasonably priced. They recently installed a high-efficiency tankless water heater and whole house filtering and water softening system for us. We love it! Whenever friends ask if we know someone who can help with a plumbing issue, we refer them to…

Paid $200–400Great priceWater heater installationFaucet repairToilet installation
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bill always does an excellent job. My new kitchen sink and disposal look fantastic.

Customer photo from Andrea's review
Paid $1,000–1,200Garbage disposal installationFaucet installationService not listed
Scott.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very seamless and professional! We will definitely use Omega again

Paid $1,800–2,000Great priceFaucet installation
Carl9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Was on time and completed job with no mess or fuss.

Paid $600–800Reasonable priceFaucet installation
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Bill did a great job.

Paid $700–800Great priceFaucet installation
ToddLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I spent many hours trying to get a Moen shower handle cartridge in. Eventually I gave up and called Omega Plumbing. John F came out and found the issue. The next day he came and fixed my plumbing problem. John F explained everything well, and was very reasonable. We are pleased with his work and will request his service in the future.

Reasonable pricePlumbing pipe repairFaucet installationShower repair
LindaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent experience. Bill was on time. Very knowledgeable. Courteous and efficient. He cleaned up and left the site in very good condition. Would highly recommend omega plumbing for all needs!

Paid $400–500Reasonable priceToilet repairFaucet installation
J11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The best plumbing co ever and BIll is great.

Paid $500–600Not sureFaucet installation
Ray4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a bad hose bib replaced today and of course scheduling fell on a cold windy morning. Then, wouldn’t you know it, just as Bill started to work, it started blowing rain. Even though it didn’t take him long, he could’ve easily waited it out (I wouldn’t have cared) but instead he chose to deal with it never…

Reasonable priceOutdoor plumbing system repairFaucet installationPlumbing leak repair
CraigLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Omega came through AGAIN as our hero. Joe from Omega is a top-notch professional. Did a great job installing our new under counter water heater and faucet. Joe today (and Bill previously) were able to correct every horrible mistake made by Insikerator's incompetent tech support. Thanks to everyone at Omega.

Paid $200–300Reasonable priceWater heater installationFaucet installation
DonLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike is a great plumber

Paid $200–300OverpricedFaucet installation
Ryan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dan was great! Detailed, thorough, and explained the service completed to support our kitchen sink/strainer install! Highly recommend!

Faucet installation
FlourishLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used Omega Plumbing for our juice bar build out years ago and will continue to use them for maintenance. They are responsive, professional, and communicate plumbing problems/terms effectively to non-plumbing people like our staff. There’s a reason you see Omega trucks everywhere on the road! They are the…

Plumbing leak detectionFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rating only, no written review.

Paid $300–400Great priceFaucet installationPlumbing leak repair
jwill91212 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable priceToilet installationFaucet installation
Dawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable priceFaucet installation
CarolynLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceFaucet installation
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceFaucet installationService not listed
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installation+ Responsiveness+ Quality+ Professionalism
Mary3 years ago★★★★★

Rating only, no written review.

Faucet installationDrain cleaning+ Punctuality+ Quality+ Professionalism
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
GordeneLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installation+ Responsiveness+ Punctuality+ Quality

Price

$383+68% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 69%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair68$251–$480
Toilet repair53$246–$496
Water heater installation46$1.1k–$2.1k
Drain cleaning42$303–$429
Plumbing leak detection29—
Faucet repair26—
Faucet installation22—
Water heater repair22—

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