Experts Reviews · Company report
Omega Plumbing Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%89+12.6Replies to reviews 7%60+4.2Craft & service penalty87−1.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Omega Plumbing Heating and Cooling

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 787 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Omega Plumbing Heating and Cooling is better than 89% of boiler installers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Omega Plumbing Heating and Cooling is better than 85% of boiler installers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Omega Plumbing Heating and Cooling is better than 87% of boiler installers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Omega Plumbing Heating and Cooling is better than 89% of boiler installers.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Omega Plumbing Heating and Cooling is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Omega Plumbing Heating and Cooling is better than 60% of boiler installers.B
60

Reviews for your job

Customers hired Omega Plumbing Heating and Cooling for 8 kinds of job.

Omega Plumbing Heating and Cooling for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$480
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 68 Google reviews tagged “Plumbing pipe repair” · showing 20

BrianLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

2nd time recently we have had Omega to our home to address separate issues. Both times everything went smoothly and quickly and pricing was fair. Will definitely use them again in the future.

Plumbing leak detectionPlumbing pipe repair
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Have used Omega before for home and commercial needs. So when we had an issue at our house today we called them again. The man on the phone was polite. A plumber was out within 2 hours. He was well informed and politely and patiently answered all my questions. He was neat, efgicient and very kind. I’m very pleased…5 stars!

Paid $200–400Reasonable pricePlumbing pipe repair
BRENT4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Major sewer collapse at my foundation. Bob Fox and his crew of plumbers had it fixed in a few hours. They had to dig out my foundation, repair the collapsed cast iron sewer and all the related pvc in the house They put runners down everywhere in the house... Left everything spotless.. I thought my yard would be…

Customer photo from BRENT's reviewCustomer photo from BRENT's reviewCustomer photo from BRENT's reviewCustomer photo from BRENT's review
Paid $2,000+Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Launda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They clean up after themselves and communicate on the job exactly how it’s going and what they are doing.

OverpricedPlumbing pipe repair
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kind and professional service

Paid $400–600Not surePlumbing pipe repair
sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nick the plumber was fantastic. Answered my questions, showed me things he was doing. Clean up after the work. The Best!!! Highly recommend Omega!!!

Paid $2,000+Reasonable priceWater heater installationPlumbing pipe repairService not listed
KyleLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chris from Omega was able to fix my plumbing issues quick and efficiently. Very happy with the result and will be going to Omega again in the event of future plumbing issues.

Paid $400–600Reasonable pricePlumbing pipe repair
Jody8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very knowledgeable Found the issue and fixed it quickly Would recommend as I’ve used Bill a few times Very pleasant tech

Paid $200–300Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
RahulLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent service. highly recommend, even 3 years later they remain easy to work with and honor their word

Plumbing leak detectionPlumbing pipe repairSump pump installation+ Responsiveness+ Punctuality+ Professionalism
Duane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thanks Bob and the team at Omega. Had a late night emergency, Pat came out and took care of everything. Crisis averted... class of 2026.

Paid $900–1,000Reasonable pricePlumbing pipe repairFaucet repair
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dan was able to install a faucet and fix a leaky sink drain in about an hour.

Paid $200–300OverpricedPlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Bill did an excellent job. Good work. Good communicator. Highly recommend!

Reasonable pricePlumbing pipe repair
Frederick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brandon did a fine job accessing the problem and completing the work.

Paid $800–900Reasonable pricePlumbing pipe repair
Rodney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We have been using Omega for our home plumbing needs since 2019. They installed our new hot water heater, dishwasher and opened up all of our clogged drains. They really know what they are doing. They clean up the work area when they are finished. We will continue to call them and recommend them for all plumbing needs.

Paid $400–500Reasonable pricePlumbing pipe repair
ChrisLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We have been calling Omega for many years now. Michael took care of our plumbing leak, today. He did a great job. He was professional.

Paid $100–200Reasonable pricePlumbing pipe repairService not listed
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I have used Omega several times and their work is excellent and they respond quickly. The staff ihas been a pleasure to work with each time.

Paid $200–300Reasonable pricePlumbing pipe repair
Margaret6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Dan did a very thorough job identifying the root cause of the clog. He made sure everything was running smoothly and cleaned up the area afterward.

Paid $400–500Reasonable pricePlumbing pipe repair
Julie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We were very happy with the service we received. Our plumber was able to get to our home quickly and had the leak fixed right away. I highly recommend this company.

Plumbing leak detectionPlumbing pipe repair
Fabian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had a leaking pipe, Dan came and replaced it quickly. Checked on a few other things to be sure everything was back in order and even helped clear out our faucet for better water pressure. Great job as usual from Omega.

Paid $100–200Reasonable pricePlumbing leak detectionPlumbing pipe repair
EricLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They really stand by their work. I had an issue with the extractor pit. They had installed a new pump for me about a year and a half ago. I called and they were there in a couple of hours. The plumber, Joe, found an issue that was caused during the original install. They did not charge me for the fix. They…

Plumbing pipe repair

Show more plumbing pipe repair reviews (48 more) →

Price

$383+68% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 69%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair68$251–$480
Toilet repair53$246–$496
Water heater installation46$1.1k–$2.1k
Drain cleaning42$303–$429
Plumbing leak detection29—
Faucet repair26—
Faucet installation22—
Water heater repair22—

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