How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%89+12.6Replies to reviews 7%60+4.2Craft & service penalty87−1.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOmega Plumbing Heating and Cooling
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 787 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Omega Plumbing Heating and Cooling for 8 kinds of job.
Omega Plumbing Heating and Cooling for toilet repair
Clear ✕All 53 Google reviews tagged “Toilet repair”
I always get exception service with Omega and I received the same again. Chris came within 15 minutes and replaced a sump pump, checked the water heater and replaced the guts of the toilet. He was professional, clean up after himself and even braced the pipe to the wall. I highly recommend them.
Excellent work and timely!
The repair man was knowledgeable and efficient.
Pat was great. Did a good job and was professional.
Patrick is a pro veteran plumber with years of experience and it was demonstrated today swapping out a worn out sink garbage disposal. He also tipped me off about a classic 1956 plumbing promotional movie starring the up and coming Betty White: Once and Forever! View it on YouTube.
Arrived at the time they said the plumber would be here. Check out the issues, got the equipment necessary and took care of it very efficiently and quickly. Bill was very respectful of my place very professional, and remembered my father. I appreciate that they got here at the next day after I called. I will…
He was friendly, informative, knowledgeable and he fixed all the problems we had, Bill was excellent as always. He took his time and gave us good information.
Brandon was the plumber that did the repairs I requested. He is very customer friendly and well experienced. The repairs were completed with NO LEAKS!! If we have any plumbing problems in the future, I will definately call Omega Plumbing and Heating and request that Brandon come here to do the work.
Chris was prompt, professional and very thorough. I would definitely call Omega again in the future.
This was the first time I used Omega Plumbing in one of my listings. They were quick to respond and prompt for the appointment- which I appreciated very much! I would absolutely use them again!
John was on time, was very conscious of keeping my foyer clean and clear of any mess given that he had to bring up the old water heater and bring in the new one. He didn't try to give me a hard sell on anything and made sure that he explained what he was suggesting and why.
GREAT service !
Great job and explained what he was doing and gave tips for any future needs as well.
Excellent experience. Bill was on time. Very knowledgeable. Courteous and efficient. He cleaned up and left the site in very good condition. Would highly recommend omega plumbing for all needs!
Bill Schmitz did a great job & very timely.
Simply the best!
Omega Plumbing came to my house to fix a leaking toilet and I couldn’t have been happier with Chris. He was right on time and he explained to me why the toilet was leaking and did the work professionally. When he was done, I had nothing to clean up. I would highly recommend Omega Plumbing to anyone looking for plumbing work to be done.
quick and courteous service. reasonable price.
Arrived on time, figured out the problem quickly, explained well, fixed it promptly, great service
Bill was great! Friendly and knowledgeable. The water heater extension tank and flapper in the toilet were repaired.
Omega is great! From the initial call to the end of the job. They are very responsive. I called Omega back to look at a repair they did a year ago, they had to make a slight adjustment to repair the issue and didn’t charge me as the repair from a year ago was under warranty. No questions asked. To me a company…
Bill is the best. I can always depend on him doing a great job. Thanks Bill!
Bill did a great job. Save me time and money. Toilet is now working better than before.
Prompt, good worker, fixed the issue and explained the problem. Will definitely cakk again when needed.
Billy was very knowledgeable, professional and friendly. He was recommended. I did a comparison of cost after the fact and my cost was considerably higher than average.
I had a severe blockage in my upstairs bathroom, so when the washing machine emptied it would flood my second floor . I called Omega who I trust , they sent Dan , Dan saw me wet dry vacuuming the mess and immediately traced the problem. After following the pipes and running water he found the blockage. After…
Leslie did a great job on my furnace inspection and Dan did a great job on my plumbing repairs. They were both courteous and on time. I would highly recommend Omega.
Joe fixed the problem and had answers for other questions
John did an excellant job!!!! He takes a lot of pride in his work and his customer service. I will ask for him if I have any plumbing needs!! It was a pleasure to have him in our home. I highly recommend Omega Plumbing.
The technician showed to my house on-time and he was really professional explaining to me all the possible reasons to have with the plumbing system in my house, toilets atcetera.
Always the best service!
Omega has done residential and commercial plumbing services for me for years now and I’ve always been very satisfied with their work. Highly recommend.
John was absolutely amazing! He explained every thing he was going to do to as far as fixing our toilet and he even told us ways to prevent it. He was kind, informative and hardworking! This company alone gets 5 stars, but with John definitely 10 stars! Will be using you all again.
Bill Schmitz did a great job. Highly recommended.
Always responsive and reasonably priced. Would definitely recommend Omega for any plumbing needs.
Our basement toilet was backed up and water was, everywhere! I called Omega at 645am and Kevin was at our home by 2pm, same day! Kevin was very professional, friendly, honest with great customer service! Pricing was fair for the hard he did! I highly recommend Omega Plumbing!!!!
Colin worked fast and extremely efficient. He was professional and patient answering all questions. He will definitely be called back for any future jobs needed in our home. We are truly grateful for him!
Dan was the best! He arrived right on time. So courteous and professional. So glad my colleagues recommended Omega Plumbing to me!
We used Omega Plumbing for our juice bar build out years ago and will continue to use them for maintenance. They are responsive, professional, and communicate plumbing problems/terms effectively to non-plumbing people like our staff. There’s a reason you see Omega trucks everywhere on the road! They are the…
I recommend Omega 100% Our sewer was backed up and they had it fixed fast. I will use them everytime!
Bill was prompt on arrival and quick with the repair!! Will definitely use again!!
Calling a plumber (or any service repairman) for the first time can be nerve racking. Will they respond promptly? Have good communication? Be professional and respectful? Yes to all of the above and more. Will definitely use them in the future. Thanks Omega and Bill!
I’ve used this service several times. They are quick and easy to reach. Unfortunately they are not very clear or consistent with pricing and I was extremely confused when I paid 143 for a service I paid 80 for only a few months ago. 143 wasn’t extravagant for the service (clearing a clogged bathroom sink with a…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 68 | $251–$480 |
| Toilet repair | 53 | $246–$496 |
| Water heater installation | 46 | $1.1k–$2.1k |
| Drain cleaning | 42 | $303–$429 |
| Plumbing leak detection | 29 | — |
| Faucet repair | 26 | — |
| Faucet installation | 22 | — |
| Water heater repair | 22 | — |
