Experts Reviews · Company report
Omega Plumbing Heating and Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%89+12.6Replies to reviews 7%60+4.2Craft & service penalty87−1.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Omega Plumbing Heating and Cooling

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 787 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Omega Plumbing Heating and Cooling is better than 89% of boiler installers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Omega Plumbing Heating and Cooling is better than 85% of boiler installers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Omega Plumbing Heating and Cooling is better than 87% of boiler installers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Omega Plumbing Heating and Cooling is better than 89% of boiler installers.A
89
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Omega Plumbing Heating and Cooling is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Omega Plumbing Heating and Cooling is better than 60% of boiler installers.B
60

Reviews for your job

Customers hired Omega Plumbing Heating and Cooling for 8 kinds of job.

Omega Plumbing Heating and Cooling for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Water heater installation” · showing 20

PeggyLocal Guide · 159 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

We have used Omega for many years now. They are dependable and reasonably priced. They recently installed a high-efficiency tankless water heater and whole house filtering and water softening system for us. We love it! Whenever friends ask if we know someone who can help with a plumbing issue, we refer them to…

Paid $200–400Great priceWater heater installationFaucet repairToilet installation
Ellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend - extremely responsive and great service.

Water heater installation
sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nick the plumber was fantastic. Answered my questions, showed me things he was doing. Clean up after the work. The Best!!! Highly recommend Omega!!!

Paid $2,000+Reasonable priceWater heater installationPlumbing pipe repairService not listed
BrandonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had my Water heater replaced with a new Bradford White water heater and its been great! Job took about 3 hours and overall was professional.

Paid $1,200–1,400Water heater installation
Raymond6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Worked hard for us and did a great job. Was very professional.

Paid $1,000+Reasonable priceWater heater installation
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

John was on time, was very conscious of keeping my foyer clean and clear of any mess given that he had to bring up the old water heater and bring in the new one. He didn't try to give me a hard sell on anything and made sure that he explained what he was suggesting and why.

Paid $1,000+Reasonable priceToilet repairWater heater installationService not listed
MikeLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Joe did a great job and was great to work with. I can't believe how efficient and fast he was. I couldn't be more happy.

Paid $1,000+Great priceWater heater installation
Logan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent service!

Reasonable priceWater heater installation
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Water heater under manufacture’s warranty broke and leaked. Replaced for cost of labor only.

Paid $300–400Reasonable priceWater heater installation
Bruce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fantastic service. Polite, honest, and prompt.

Paid $1,000+Great priceWater heater installation
Adriana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Pat was prompt, professional, and efficient. Will def use omega again

Water heater installation
LaurenceLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The installer, Chris, was polite, and friendly. He was on-time and finished in a reasonable time.

Paid $1,000+Not sureWater heater installation
Smith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Omega Plumbing is top notch. The plumbers sent out to fix our issue where professional, one time, clean, and efficient.

Reasonable priceWater heater installation
CraigLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Omega came through AGAIN as our hero. Joe from Omega is a top-notch professional. Did a great job installing our new under counter water heater and faucet. Joe today (and Bill previously) were able to correct every horrible mistake made by Insikerator's incompetent tech support. Thanks to everyone at Omega.

Paid $200–300Reasonable priceWater heater installationFaucet installation
Josh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve used Omega for both residential and commercial jobs for over 5 yrs, these guys are among the best!

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bill was great. Quickly replaced our water heater.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Bryon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Awesome, Joe was very personable and extremely professional. Would recommend Omega again, again and again.

Water heater installationPlumbing pipe repairFaucet repair
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Chris fixed our plugged toilet and gave me a few tips to help with our plumbing.friendly, courteous, efficient and did a great job. I love Omega.

Water heater installation
Terri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome installer Bill showed up on-time very professional explained everything to me .Cleaned up all water and mess took all garbage with him. Would highly recommend Omega all office support ,Jody, Service Phil and owner Bob kept me inform of all steps and hot water now yeah!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bill did a really good job. Now where’s the $50 you said you would give me for the positive feedback? Phil also mentioned a free record when I come into Audiophil’s . Just kidding. Bottom line, excellent service from friendly people. Came looking for water heater installation, left with that, new food…

Water heater installation+ Responsiveness+ Punctuality+ Quality

Show more water heater installation reviews (27 more) →

Price

$383+68% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 69%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair68$251–$480
Toilet repair53$246–$496
Water heater installation46$1.1k–$2.1k
Drain cleaning42$303–$429
Plumbing leak detection29—
Faucet repair26—
Faucet installation22—
Water heater repair22—

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