How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%89+12.6Replies to reviews 7%60+4.2Craft & service penalty87−1.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOmega Plumbing Heating and Cooling
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 787 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Omega Plumbing Heating and Cooling for 8 kinds of job.
Omega Plumbing Heating and Cooling for water heater installation
Clear ✕All 47 Google reviews tagged “Water heater installation” · showing 40
We have used Omega for many years now. They are dependable and reasonably priced. They recently installed a high-efficiency tankless water heater and whole house filtering and water softening system for us. We love it! Whenever friends ask if we know someone who can help with a plumbing issue, we refer them to…
Highly recommend - extremely responsive and great service.
Nick the plumber was fantastic. Answered my questions, showed me things he was doing. Clean up after the work. The Best!!! Highly recommend Omega!!!
Had my Water heater replaced with a new Bradford White water heater and its been great! Job took about 3 hours and overall was professional.
Worked hard for us and did a great job. Was very professional.
John was on time, was very conscious of keeping my foyer clean and clear of any mess given that he had to bring up the old water heater and bring in the new one. He didn't try to give me a hard sell on anything and made sure that he explained what he was suggesting and why.
Joe did a great job and was great to work with. I can't believe how efficient and fast he was. I couldn't be more happy.
Excellent service!
Water heater under manufacture’s warranty broke and leaked. Replaced for cost of labor only.
Fantastic service. Polite, honest, and prompt.
Pat was prompt, professional, and efficient. Will def use omega again
The installer, Chris, was polite, and friendly. He was on-time and finished in a reasonable time.
Omega Plumbing is top notch. The plumbers sent out to fix our issue where professional, one time, clean, and efficient.
Omega came through AGAIN as our hero. Joe from Omega is a top-notch professional. Did a great job installing our new under counter water heater and faucet. Joe today (and Bill previously) were able to correct every horrible mistake made by Insikerator's incompetent tech support. Thanks to everyone at Omega.
I’ve used Omega for both residential and commercial jobs for over 5 yrs, these guys are among the best!
Bill was great. Quickly replaced our water heater.
Awesome, Joe was very personable and extremely professional. Would recommend Omega again, again and again.
Chris fixed our plugged toilet and gave me a few tips to help with our plumbing.friendly, courteous, efficient and did a great job. I love Omega.
Awesome installer Bill showed up on-time very professional explained everything to me .Cleaned up all water and mess took all garbage with him. Would highly recommend Omega all office support ,Jody, Service Phil and owner Bob kept me inform of all steps and hot water now yeah!
Bill did a really good job. Now where’s the $50 you said you would give me for the positive feedback? Phil also mentioned a free record when I come into Audiophil’s . Just kidding. Bottom line, excellent service from friendly people. Came looking for water heater installation, left with that, new food…
New water heater. Great service. Highly recommend.
Great service!! I called them in the morning and by afternoon I had a brand new water heater installed. They did a great job and provided great value. Will definitely use again for my future plumbing needs!
We have been clients of Omega for years. They maintained my business' old water heater and when the time came replaced it. (NO problems since, yay!) They are knowledgable, friendly, and very professional. Great customer service anytime I call for help. Highly recommend for commercial and residential, they're great!
I had a leaking water heater that needed replacing. Scheduling was great and installation went very smoothly. Both Dan and Colin were very nice and knowledgeable. Pricing was more than 20% cheaper than one quote I got and Onega had the install completed 3 hours before the other company I called could even show up to give an estimate .
On time and very professional and friendly. Work was done quickly with attention to detail. This will be the only plumber service I will use.
Brandon was friendly and knowledgeable. He explained what was going on with my water heater. He replaced it with a new one. Service was great!
We called on the weekend about our water heater leaking and had a brand new one installed just two days later! Both Phil and Colin were very nice and respectful. Phil was very easy to talk to on the phone while setting things up. Colin did a great job with the install and removal of the old unit. We also learned our…
I never hesitate to call omega plumbing! I’ve used them for PVC sewer pipe repair, gas line repair, water softener installation, AND water heater installation. I’ve been happy each time. Most notably their responsiveness, and their turn around time. Most of the time they are able to come out same day or within 24 hours! Thanks!
The service man was very good. But the price of $355.00 was very high to replace an outside faucet. If I thought it was that much I would not have had it replaced it still worked but the handle was damaged.
We have used Omega so far for all our home plumbing needs, from a hot water tank, to a water softener, and just yesterday a new sump pump. This crew moves with the quickness and gets the job done right! Pricy, but when you're in a tough spot - you cannot beat their response time! Thank you for helping us stay dry.
After both of our water heaters going out Omega Plumbing came to our rescue the very next morning and installed two new ones. They are very reliable and great with communicating! Would 100% recommend Omega for any plumbing needs.
Bob and his staff were nothing but courteous and professional. My water heater went out and was leaking all over the place and even though he was booked up he sent a service tech over same day and replaced it with a top notch water heater and a top notch tech. Thank you Omega!!
Within three hours of our call, Bill was at our home to replace our leaking water heater. Professional, respectful, friendly, masked upon entering. Great with our dogs as well. All around very positive experience, won't hesitate to call again for future plumbing needs.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 68 | $251–$480 |
| Toilet repair | 53 | $246–$496 |
| Water heater installation | 46 | $1.1k–$2.1k |
| Drain cleaning | 42 | $303–$429 |
| Plumbing leak detection | 29 | — |
| Faucet repair | 26 | — |
| Faucet installation | 22 | — |
| Water heater repair | 22 | — |
