How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%89+12.6Replies to reviews 7%60+4.2Craft & service penalty87−1.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOmega Plumbing Heating and Cooling
Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 boiler installers · 4.9★ from 787 Google reviews
Report card
Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Omega Plumbing Heating and Cooling for 8 kinds of job.
Omega Plumbing Heating and Cooling for water heater repair
Clear ✕All 23 Google reviews tagged “Water heater repair”
Nick was extremely helpful and very knowledgeable - I trust him and this company and will call them again for any plumbing and furnace needs.
Pat was honest and straight forward.
I had a handful of small items for Bill to look at and got it all fixed quickly. Wouldn’t even have known he was here with how well he cleaned up after he was done
Outstanding service every time! Everyone at Omega consistently goes above and beyond. All of us at Salon Meta truly appreciate everything you do. We're so grateful for your exceptional service. Thank you!
First time using Omega. Was impressed. Will have them out again in the future.
Man, I set my eyes on Bill…. and took 40 seconds to make the decision that I can probably be good friends with this guy. Transparency and direct, and they sold me a solution rather than a new water heater. Resolved the problem same day. Going to try to find something broken in the house and call Omega in the hopes Bill comes back.
John, the serviceman is very professional and knowledgeable
The tech came out to light a pilot light. He was very respectful. He tried to help as much as he could he he gave me very good information. If anything ever comes up, I would love to have him back again. He was fantastic.
Bill was great! Friendly and knowledgeable. The water heater extension tank and flapper in the toilet were repaired.
From the first call to the end of service everything was top notch and professional. I’ve never hired a plumber before and Omega has definitely gotten my business when there is a need. Thank you and happy to have hot water!!
I’ve used Omega for both residential and commercial jobs for over 5 yrs, these guys are among the best!
Had a drain back up in my basement. Chris came out found the problem and fixed it. Explained everything as he was going.
Had a leaky kitchen faucet. Called Friday afternoon and they were out Saturday afternoon. Fixed quickly and accurately. Incredibly reasonable price. Dan was excellent. These are my go to plumbers now!
Always responsive and reasonably priced. Would definitely recommend Omega for any plumbing needs.
They did a great job and Bill was awesome - worked fast and got the job done right - all you can ask. Will 100% use their services again.
Water heater repair. Absolutely the greatest service and professionalism. I would recommend this company to anyone five stars all around.!!
Great service!! I called them in the morning and by afternoon I had a brand new water heater installed. They did a great job and provided great value. Will definitely use again for my future plumbing needs!
We have been clients of Omega for years. They maintained my business' old water heater and when the time came replaced it. (NO problems since, yay!) They are knowledgable, friendly, and very professional. Great customer service anytime I call for help. Highly recommend for commercial and residential, they're great!
On time and professional!
Great Business and good people. We had a busted pipe in our food truck and no job is too small for them. They gave us the same importance they would for any residential or commercial business. Colin was great. Bob the owner is good people and supports other small businesses and his community. Phil was very…
Timely. Efficient, friendly and communicated well. Bill was very knowledgeable and helpful.
The service man was very good. But the price of $355.00 was very high to replace an outside faucet. If I thought it was that much I would not have had it replaced it still worked but the handle was damaged.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 68 | $251–$480 |
| Toilet repair | 53 | $246–$496 |
| Water heater installation | 46 | $1.1k–$2.1k |
| Drain cleaning | 42 | $303–$429 |
| Plumbing leak detection | 29 | — |
| Faucet repair | 26 | — |
| Faucet installation | 22 | — |
| Water heater repair | 22 | — |
