Pest control service · Castle Rock, CO · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty80−2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#327 of 400 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 18%
4.8★★★★★126 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$147typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Omnis Pest Control 4.8 out of 5 based on 126 reviews, with the owner responding to 99% of them. Customers frequently praise the company for punctuality, professional communication, and effective treatment of pests including voles, wasps, and rodents. Technicians are often described as knowledgeable and thorough in explaining their work. However, some low-star reviews criticize slow response times for urgent issues and perceived declines in service quality or customer support interactions.
Google rating: 4.8 out of 5 from 126 reviews (96% five-star).
Reviews on this page: 126 Google reviews (112 with written comments, 1 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 29, 2026.
Service: Pest Control Service serving Castle Rock, Colorado.
Data from Google, last updated November 2, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Omnis Pest ControlPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Omnis Pest Control: 85/100 on this factor. Category median: 94.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Omnis Pest Control: 81/100 on this factor. Category median: 93.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Omnis Pest Control: 80/100 on this factor. Category median: 96.A
80
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Omnis Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Omnis Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Omnis Pest Control: 100/100 on this factor. Category median: 95.A
100
Bar = this company · dark tick = category median.
Star ratings
126 Google reviews we collected
4.8of 5
5 stars12196%
4 stars00%
3 stars00%
2 stars00%
1 star54%
Praise vs complaints
Phrases our text analysis found in 112 written reviews
98%praise
Praise22598%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price842%
Reasonable1158%
Overpriced00%
Not sure00%
$147+33% vs typical pest control services
Middle half of what 11 customers paid ($98–$164) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5926%
Quality & results4821%
Speed & response4017%
Would recommend3817%
Communication2611%
Honesty & trust115%
Price & value73%
What customers talk about
We read 112 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is knowledgeable, courteous, and very nice to have in our house.”
“Jon from Omni Pest did a great job removing their nest and securing the gaps between the solar panels and the roof to ensure the pigeons/doves would not return.”
“Payton and Jake treated for my voles and are very fast and efficient”
“I would highly recommend her for all of your pest control needs.”
“It was absolutely the right decision, I would not recommend this company to handle your pest control needs, look elsewhere”
“Before she left, she explained everything she had done and what she found.”
“I’m genuinely happy with the results and look forward to continuing to work with him in the future.”
“Great tech for easy pay/billing and reasonably priced.”
People customers mention
Bryce8 reviews
Scott5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Omnis Pest Control for 8 kinds of job. Pick one to see what they paid and said.
DaveLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Andres was fantastic, very educational and was quick for spraying our whole exterior & interior basement. He also took the time to find any area where the spiders and snakes may be coming in with any gaps left behind by the original builders. Great service today.
Paid $80–100Reasonable priceSpider exterminationGeneral pest inspection
Gail6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Mia did an outstanding job. She is very professional, knowledgeable, detail-oriented and personable. I would highly recommend her for all of your pest control needs.
Paid $40–60Reasonable priceService not listed
Andrea8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Omnis has been great! We've tried a few other services over the years and they are by far the best.
Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
MareLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had pigeons/doves nesting on my roof and their calls throughout the day were driving me crazy. Jon from Omni Pest did a great job removing their nest and securing the gaps between the solar panels and the roof to ensure the pigeons/doves would not return. He was very professional, detail-oriented, competent, and…
Paid $140–160Reasonable priceNuisance animals
WilliamLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
)I have been with OMNIS Pest Control for many years and Scott is always my tech and is the BEST, so nice and explains everything that is going on and he ALWAYS respects our home and outdoors. I would 150% recommend OMNIS.
Paid $140–160Great priceHornet & wasp exterminationGeneral pest inspection
JustinLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Lennie was professional, showed up right on time, explained every step of the process and provided helpful suggestions and instructions for afterwards. Thank you!!
Paid $140–160Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
We have been using them for a couple years, and they have to be the best pest control in Castle Rock! We had tried others before, and it never worked out. We used to have so many wolf spiders around our house, and in our garage. And we have seen a drastic decline because of Omnis. We still have them around from time to time, but always able to give omnis a call during the high pest seasons to have them come back out to take care of them! We had a serious mouse problem and even a couple pack rats right before we started using Omnis, and they took care of them and we haven't had a mouse or rat problem after that! So thankful for their great service!
Price assessment: Great price
Services: Hornet & wasp extermination, Rodent extermination, Spider extermination, General pest inspection
Pest type: Rodents, Spiders, Other
Response from the owner · 2 weeks ago
Peter, we really appreciate you sharing this experience. You have a wonderfully property next to green space so it’s always a challenge but our team is getting it done for you. I am always happy to hear this. —Bryce, Owner
Mike CostelloLocal Guide · 23 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Mia did an excellent job. She had a great personality and was very professional. Before she left, she explained everything she had done and what she found. I would definitely recommend Mia and Omnis.
Services: General pest inspection
Positive: Punctuality, Quality
Response from the owner · 3 years ago
Joe, we appreciate the feedback about Tom. He is always working so hard for our customers. It's nice to hear it from the people he serves. --Bryce
Dave StraightLocal Guide · 31 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Andres was fantastic, very educational and was quick for spraying our whole exterior & interior basement. He also took the time to find any area where the spiders and snakes may be coming in with any gaps left behind by the original builders. Great service today.
Price assessment: Reasonable price
Price: $80–100
Services: Spider extermination, General pest inspection
Response from the owner · 2 months ago
Dave, thanks for sharing. Andres is a great team member and shares in our passion of taking care of customers. We are just as glad to have him back. --Bryce, President
Gail L.6 reviewsiTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
Mia did an outstanding job. She is very professional, knowledgeable, detail-oriented and personable. I would highly recommend her for all of your pest control needs.
Price assessment: Reasonable price
Price: $40–60
Services: Service not listed
Response from the owner · 2 months ago
Thank you for the great review! Mia takes a lot of pride in being thorough, knowledgeable, and easy to work with, so I’m glad that came through during your service. We appreciate your recommendation and your trust in Omnis Pest Control!
--Bryce, President
Andrea Griebe8 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Omnis has been great! We've tried a few other services over the years and they are by far the best.
Price assessment: Great price
Price: $80–100
Services: Hornet & wasp extermination, Rodent extermination, Spider extermination, General pest inspection
Response from the owner · 2 months ago
Thank you so much! Hearing that we stand out after you’ve worked with other pest control companies means a lot to me and our team. We truly appreciate your trust and the opportunity to take care of your home.
--Bryce, President
