iHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%66+23.1Reliability 15%52+7.8Craft & service 20%35+7Value 10%41+4.1Momentum 8%75+6Track record 7%34+2.4Accountability 5%30+1.5Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE
Omro Animal Hospital
Omro, WI · Grade CiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12iPosition by Experts Score among all companies we track in this category. of 22 veterinary dentists · 4.8★ from 631 Google reviews
Percentile vs other veterinary dentists (100 = best)iPercentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and satisfaction; weakest: accountability.
SatisfactioniSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Omro Animal Hospital is better than 66% of veterinary dentists.B
66
ReliabilityiReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Omro Animal Hospital is better than 52% of veterinary dentists.C
52
Craft & serviceiCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Omro Animal Hospital is better than 35% of veterinary dentists.D
35
ValueiValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Omro Animal Hospital is better than 41% of veterinary dentists.C
41
MomentumiMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Omro Animal Hospital is better than 75% of veterinary dentists.B
75
Track recordiTrack record · 7% of the scoreReview volume and years with reviews.Omro Animal Hospital is better than 34% of veterinary dentists.D
34
AccountabilityiAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Omro Animal Hospital is better than 30% of veterinary dentists.D
30
Reviews for your job
Customers hired Omro Animal Hospital for 2 kinds of job.
Google reviewers rate Omro Animal Hospital 4.8 out of 5 based on 631 reviews, with the owner responding to 73% of them. Customers frequently praise the staff for their professionalism, punctuality, and compassionate communication during routine checkups, surgeries, and emergency care. Recurring themes include thorough explanations and patient handling for anxious animals. However, several low-star reviews cite significant price increases, particularly for prescriptions, and express dissatisfaction with perceived decreases in personalized attention or inadequate handling of specific medical requests.
Google rating: 4.8 out of 5 from 631 reviews (92% five-star).
Reviews on this page: 631 Google reviews (408 with written comments, 55 with photos).
Owner responses: the business replied to 73% of reviews.
Reviews from Google, shown as published (original wording, unedited).
Natalie BLocal Guide · 10 reviews
★★★★★
I had a wonderful experience with Dr. Marx and all the staff at Omro Animal Hospital. Everyone was very professional and most importantly treated both of my small dogs well. One of the dogs is very outgoing and the other is very shy but Dr. Marx did an excellent job with both, meeting each where they were at. She was also patient in answering my questions. Thank you so much and highly recommend!
Response from the owner · 3 days ago
Natalie, thank you for your wonderful review! We’re so glad our team provided gentle, personalized care for both of your dogs, making sure each felt comfortable despite their different personalities. We truly appreciate your kind words and recommendation! 🐾❤️
I'd passed by the Omro Animal hospital a few times until I decided to bring in my dog Dixie for a surgical consult. They are personable, professional, warm hearted and return your calls when they say they will. I've never felt rushed on a phone call or visit. When the time inevitably came for my senior dog to cross the rainbow bridge they made sure I was prepared and treated us with compassion. I can't say enough about this wonderful team. I only wish I found them sooner.
Price assessment: Reasonable price
Response from the owner · a week ago
Cher, we’re deeply sorry for the loss of your beloved Dixie. Thank you for trusting our team with her care and for recognizing the compassion, patience, and personal attention we strive to provide. We’re grateful we could support you both during such a difficult goodbye. Your heartfelt words mean so much to us. 🤍🐾🌈
The receptionists are welcoming, the technicians are knowledgeable and Dr. Vigil has given the best care to all of our dogs for the last 20 years.
Price assessment: Reasonable price
Response from the owner · a week ago
Mary, we’re incredibly grateful for 20 years of trust and loyalty! Thank you for recognizing our welcoming, knowledgeable team and the dedicated care provided to all your dogs over the years. It means so much to be part of their lives! 🐾❤️
The wonderful staff at the Omro Animal Hospital have cared for our pets for many years— we are always grateful for the kindness, compassion, and genuine care they show to us and our fur family members each time we visit. They have been there for us through routine checkups, emergencies, and everything in between.Their genuine care and love for their patients comes through clearly.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 weeks ago
Kim, years of trust through routine visits, emergencies, and everything in between mean so much to us. Thank you for recognizing the kindness, compassion, and genuine care our team has for your furry family! 🐾❤️
My husband and I have been bringing our animals here for over a year now and we have only had great experiences with everyone here. One of our dogs is not a fan of vet visits and this last time we met a tech named Makayla and she was absolutely amazing, she went above and beyond to give us advice, and make my dog have one of her best visits yet. Thank you team at Omro Animals Hospital for making it such a welcoming place for us and our animals. Everyone we have met has been absolutely amazing here!
Price assessment: Reasonable price
Response from the owner · 4 weeks ago
Julia, we’re so glad your dog had one of her best visits yet and felt more comfortable with our team. Thank you for trusting us with your animals and for recognizing the welcoming, thoughtful care you’ve received over the past year! 🐾❤️
We love Dr. Marx and all the staff here. We have never had a bad experience. They take great care of our pets and they truly care.
Response from the owner · a month ago
Laura, we’re so glad you can always count on our team for genuinely caring, attentive care for your pets. Thank you for your continued trust and support! 🐾❤️
After leaving our hometown vet of 12yrs in California, I needed to find care for my aging dog. I have been very pleased with the care Bear has received. The doctors are thorough, take time to answer my concerns, and are patient with Bear. The staff are all very nice as well.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
Kim, we’re so glad Bear has found a caring new veterinary home after your move from California. Thank you for trusting our team to provide your senior boy with the patience, thorough care, and attention he deserves! 🐾❤️
