How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREOn the Spot Carpet Cleaning
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 5.0★ from 492 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired On the Spot Carpet Cleaning for 7 kinds of job.
On the Spot Carpet Cleaning for general carpet cleaning
Clear ✕All 196 Google reviews tagged “General carpet cleaning” · showing 140
On time and very curious. Knew just what I needed and how to fix the problems I was having. Will use them again in the future.
Highly Recommend!! Arrived on time was detailed about the service that would be provided. Friendly and very professional. Very pleased with cleaning.
I highly recommend On the Spot! I called a few weeks ago for pricing and they beat everyone I called. The reviews alone is what lead me to calling. I called this week and they even had next day appointments. The day of, they called and asked if they could come early, which was awesome. David was prompt and very…
Professional, fast and friendly service. On the Spot did a GREAT job!
Absolutely satisfied. Carpet looks amazing and pet odor is gone!
Excellent service carpets look beautiful
I had an emergency involving a dog and a roomba vacuum. David was our technician and he was on time, very professional, and did an amazing job! Great company and very helpful.
David, very professional young man at all times! I am very pleased with the service! Carpet looks very good.
I had several services done by this company today which means I have a pretty hefty bill but absolutely no complaints. David's customer service is phenomenal and I'm extremely appreciative to have received such quality service from him. As I stated earlier the multitude of services I received left me with a hefty…
David was wonderful! He did a superb job cleaning my carpets. I wish I took a before picture of one of the carpets because it was completely trashed and now it looks brand new. He remove stains that I thought would never come up, the carpet is still wet, but it looks immaculate. There are shadows in the photo. It’s…
David very professional, on time respectful, hard worker and arrived on time. Job came out fabulous, need more awesome folks him.
David was prompt and courteous. My area rugs and regular carpet had stains that my at-home Hoover carpet cleaner wouldn't remove. He got those all up with ease and gave me pointers on how to keep the carpet new for years to come. I recommend On the Spot Carpet Cleaning to anyone who needs prompt, friendly service at a good price.
I definitely recommend on the spot cleaning service to anyone, very friendly and quick service. I am very likely to go through them again.
Arrived ahead of schedule and provided great service
Great Job, well done 😀
David was amazing. Prompt, courteous and efficient. I highly recommend this service.
Great service & commutation. Will definitely use this company again!
Excellent service. Came few minutes early. And very through and professional.
Great job!
Donnell was very professional,respectful and pleasant to work with Kay who answers the phone is also very professional and accommodating to my schedule thank you again guys looks great!!🙂👍
He was great!
Professional with Excellent customer service. If you need your carpet cleaned this is the to company call. Just awesome job over all. Will be calling them again soon.
David was amazing. Was able to arrive early and he explained everything to us before he started. He was done in just under an hour. Our carpets look brand new. Definitely can't say enough on how pleased we are. Will use them again, for sure.
We had a wonderful experience with this company. They were polite and timely and professional
Excellent service
David was great. He came early, kept in contact up to his arrival. He was quite professional and respectful of us and our home. He did an amazing job cleaning our carpets. Highly recommend!
I needed a cleaning of our carpets in our lease upon move out that were relatively clean to begin with. They were by far the most reasonably priced, and run very professionally, showed up right on time, and did a great job. Highly recommend!
David was great! They fit us very quickly during the busy holiday season. The carpets looked great after the job was preformed. Very professional. Would highly recommend.
Prompt and courteous service!
We had badly stained carpets from multiple cats and they came in vaccumm, deodorized and steamed all 6 rooms. They we're friendly and courteous, punctual and carpets looked awesome and house smelled fresh for first time in very long time. Highly recommend this company and if need arises will use it recommend them to…
Highly recommend!! Did an excellent job on my carpet and great customer service.
ON THE SPOT CARPET CLEANING is always top notch!! David is always very professional and courteous. My carpet always looks great and would highly recommend their services!!
David was amazing at providing great cleaning service. I definitely recommend this company again.
They were on time, and finished in a timely manner. My carpet looks great!
Very professional, prompt and very good work. Will definitely use again in the future!
They a good job. I've used them twice so far.
Very pleasant experience, was able to be scheduled very quickly and accommodating to my schedule. David was very timely and efficient as well as kind in general. Will definitely use their services again if needed!
Upfront about all costs, did a great job and room freshener scent provided with no additional charge. In and out in 20 min max. Nice workers also. No sales pitch or upselling additional services like Precision Carpet.
On time great service .
This is my first time using this company and it was amazing! I reached out on Facebook messenger after seeing an ad on my newsfeed for a $99 special for two rooms and a hallway to be cleaned. I received a prompt reply about the cleaning services. We set up an appointment after a few texts. And I received a reminder…
I'm very satisfied with the service. Darnell was very informative and provided great customer service.
Have used them multiple times for carpet and group cleaning and they go above and beyond. Carpet looks like new and the stains do not reappear like with other companies. Very professional and answered all my questions.
Donell came out, on time, and did a deep clean on three carpeted rooms. Great job. Took care of pet odors and left rooms smelling clean with a hint of lime! Highly recommend their service!
Happy customer well done Job
Donnell was very professional, polite, and thorough. As a first time customer, I am very satisfied with my experience. I had two area rugs and one room fully cleaned and the pet odor is finally gone. I don’t feel embarrassed to have company over. Thankyou to this company and everyone who works there, and a special…
Excellent service your representative was kind and efficient. We're definitely use the service again
Great job everything looks and smells so much better!
This is the second time I’ve used them, one moving into my new home and yesterday to clean my sofa before my baby’s arrival. Our tech arrived early and always provide great customer service. Would definitely recommend.
We have used this company on multiple occasions. David is always very prompt and accurate. We always enjoy his services. Definitely a 110/10.
My serviced was very polite and professional. He arrived on time and got the job done
I love it and I will use them again!!!!
Great results on carpet and tile!
Came early did a quick and fabulous job! My carpets look better than they did when I moved in!! Thank you!! Highly recommend!!
Very professional they did a wonderful job!
Great service the gentlemen was very polite ☺️☺️
Donell did a awesome job on my carpet and sofa today
Very great service
D was ahead of schedule, very polite and professional. He allowed me the opportunity to review his work before packing up and offered various payment options. I HIGHLY RECOMMEND On The Spot Carpet Cleaning Services.
Contacted through Facebook. Very prompt on responding and on time as scheduled. No hidden costs , paid same amount as first agreed. Fast and clean results at a very reasonable price. Not pushy with many options or extra services. I am so happy I used their service. Thank you so much. Will be using again .
David did an amazing job. Dealt with pet stains and odor. Carpets look beautiful. Would highly recommend.
Ontime. Great company. Very professional
Wow, David and Donnell really aim to please. I would highly recommend them for any carpet cleaning needs. :-)
One of the best in the business!! Very professional and will definitely use them for all my carpet cleaning needs and more!!
Outstanding Job!!!!!!! My carpet looks AMAZING and it was beyond FILTHY!!! I will be using them again!!!!!!!
Have used before and will use again
Great service, my tech was on time and very professional. Did a awesome job with my carpet cleaning, definitely will be using them again. Thanks
Best in the business very professional and courteous my forever carpet cleaning business!! David is the best!!
Will definitely use again.
Great hospitality and customer service.
On the Spot Carpet Cleaning was very professional. They arrived on time. The process was explained to me in detail for best results. I will refer & use them again
Very professional and he showed up on time. Will def be using them again!!!!
Very good professional technician. Thank you will be using service again. Thank You!
The Tech was professional, very knowledgeable about his job and communicated with each process. The carpet came out cleaner than I’ve seen it in years! No one has ever done such a fantastic job! I can’t begin to say enough good things about this company and the technician! Thank you Thank you Thank you!! I highly…
David was very professional. Carpet looks amazing! Thank you
Davis was amazing, he was very professional, punctual, quick, and thorough with the cleaning. He made sure my expectations were met, and I will definitely be back. They have a permanent customer now
Our tech was very professional, approachable and did an amazing job. The entire house looks like it got new rugs and smells amazing! Super efficient, quick reliable service. I would recommend and use this provider again.
I received top tier service from On The Spot Carpet Cleaning. The experience as a whole was great from start to finish. I spoke with Ms. Kay who went above and beyond to schedule a visit for me. She truly set the atmosphere for the business and right away I knew I would be a return customer. Mr. David provided…
David was extremely communicative. Called to let me know he was arriving. Had extreme attention to detail. Was very polite and friendly. Made sure my pets were secure as to not get out during the cleaning. Had me ensure the service was to my liking. Anytime I need any service they might offer, I will be contracting…
Very professional , On time and did a wonderful job on my carpet. Will book again
David the technician came on time and was very courteous and prompt in his cleaning services. He provided pointers for the best way to maintain the carpet, and was efficient and thorough in his work. He was done in an hour and left our place smelling great. I highly recommend this business!
Great Customer service professional all the way.
Awesome 👏🏾 I loved the Quality of his work
They do such a great job each time. Very professional and quality work.
I was able to get an appointment the day after contacting them. The prices and service is outstanding! They were able to remove stains that were an eye sore! The house smells so much better from the sanitizer used as well. I highly recommend!
David was on time and did a awesome job.
I love how quickly they were able to schedule my carpet cleaning! The technician was on time and did an excellent job! I appreciate that they didn't try to nickle and dime me or increase the cost when they arrived, like some companies. Their pricing is reasonable and worth it. I will definitely use their services again
David over at On the Spot carpet cleaning just got done with my carpet! The service overall went great! We originally had a 3-4 pm appointment but I work from home so I requested to reschedule. Luckily for me, he was able to move up my appt! He arrives on time and he was fully aware that I needed the service to be…
This is best I ever had my carpet done,I will be using your Service cover and over again
Very professional, on time, took his time to make sure it was done correctly. My carpet came out beautiful thank you so much I will be using this service again
David is awesome very easy to work with. He came on time and was prepared. Good work and moves quickly and the outcome was great.
Great job. Will use again.
Great service!! I wish I could remember my techs name, he was super friendly and courteous. I received a call with an exact eta which I greatly appreciated. My carpets look fantastic and my area rug looks brand new. I will use them again and highly recommend this company.
I had a wonderful experience with David who was professional and did an outstanding job cleaning my carpet. It looks brand new. David has a pleasing personality and his aim is to please customers. He is an asset to the company.
I couldn't have had a better company & person David to clean my carpet he did such a good job on my carpet & kitchen floor as well..Thank On the spot Carpet cleaner & David...l will be using them again and again..Anyone looking for a professional Carpet cleaning call ON THE SPOT CARPET CLEANER..AND ask for DAVID..
Very good, done what they said and was there when they said they would be. Very nice and easy to do business with, would use them again no question 👍
David did an amazing job! He was super friendly, efficient, and professional. My carpet looks amazing! David made sure to extract all the extra water from the carpet, allowing my carpets to dry within 2hrs. Great price too! I highly recommend this company you WILL NOT be disappointed!
On arrival day, David remembered our conversation a week prior, about me possibly needing more time to prepare. He called earlier in the morning to verify and juggled his schedule to accommodate me. He arrived and completed my entire unit quickly and professionally. Customer service at its finest! Highly recommend…
I am extremely pleased. My carpet looks amazing. Outstanding professionalism. This is by far the best service I have experienced. Can’t wait to get my tile flooring cleaned and my daughter’s carpet and tile cleaned.
David was wonderful! Even though business hours were "closed" he replied to my inquiry within a half hour and was out the next day right on time. Very knowledgeable and sweet man- doesnt try to pressure you into added expenses. My carpets look great! Will definitely be storing his number for future use!
Outstanding service! Professional, courteous, and honest. Absolutely recommend!
Service was excellent the job was done right my carpet look fantastic i would call them again
Absolutely amazing . The carpet looks brand new. David was so nice and very professional. He did an amazing job and I would recommend him to anyone who would ask me . Thank you so much . I was so under the gun with moving and how bad those carpets were. I was very scared to have my young children on those carpets but thanks to David that worry is gone.
I'm excited to have clean carpet again!!!! Very professional...... Love Love Love it!!!!!!! Will use this service again.
The technician was very professional and knowledgeable. He did a great job and left our home smelling fresh and clean! I will not hesitate to call them up again for future services!!!
Very professional, customer service was spot on! He was responsive and even came back the day after to check on a concern. We have used the company twice now, LOVE it. Will continue, he does great work!!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 196 | $176–$365 |
| Pet stain & odor removal | 56 | — |
| Area rug cleaning | 37 | $158–$390 |
| Carpet steam cleaning | 33 | $158–$327 |
| Upholstery cleaning | 25 | $203–$421 |
| Leather cleaning | 2 | — |
| Mattress cleaning | 2 | — |
