How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREOn the Spot Carpet Cleaning
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 5.0★ from 492 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired On the Spot Carpet Cleaning for 7 kinds of job.
On the Spot Carpet Cleaning for pet stain & odor removal
Clear ✕All 56 Google reviews tagged “Pet stain & odor removal”
I had several services done by this company today which means I have a pretty hefty bill but absolutely no complaints. David's customer service is phenomenal and I'm extremely appreciative to have received such quality service from him. As I stated earlier the multitude of services I received left me with a hefty…
David was wonderful! He did a superb job cleaning my carpets. I wish I took a before picture of one of the carpets because it was completely trashed and now it looks brand new. He remove stains that I thought would never come up, the carpet is still wet, but it looks immaculate. There are shadows in the photo. It’s…
Arrived ahead of schedule and provided great service
Amazing response and service time after a pet accident on the couch. Very nice and professional and done in about an hour for a large sectional. Looks and smells great!!
Donnell was very professional,respectful and pleasant to work with Kay who answers the phone is also very professional and accommodating to my schedule thank you again guys looks great!!🙂👍
Excellent service
Technician called prior to arrival. Job completed in a timely manner. I would definitely call them again!
We were extremely pleased with our experience in more ways than one! Our rental house (with 1-yr-old carpets) had dog urine soaked and dried into the flooring from the previous tenants. The smell and stains made for intolerable living conditions. We had one professional general cleaning finished before move-in, but…
We had badly stained carpets from multiple cats and they came in vaccumm, deodorized and steamed all 6 rooms. They we're friendly and courteous, punctual and carpets looked awesome and house smelled fresh for first time in very long time. Highly recommend this company and if need arises will use it recommend them to…
David was amazing at providing great cleaning service. I definitely recommend this company again.
This is my first time using this company and it was amazing! I reached out on Facebook messenger after seeing an ad on my newsfeed for a $99 special for two rooms and a hallway to be cleaned. I received a prompt reply about the cleaning services. We set up an appointment after a few texts. And I received a reminder…
After first contact with this company, they were quickly responsive and got my appt. Scheduled within the week. They arrived on time, and even called ahead with an ETA when they were on the way. The floor technician was professional and polite and got our two large area rugs completed in less than 45 minutes. They…
Have used them multiple times for carpet and group cleaning and they go above and beyond. Carpet looks like new and the stains do not reappear like with other companies. Very professional and answered all my questions.
Donell came out, on time, and did a deep clean on three carpeted rooms. Great job. Took care of pet odors and left rooms smelling clean with a hint of lime! Highly recommend their service!
Donnell was very professional, polite, and thorough. As a first time customer, I am very satisfied with my experience. I had two area rugs and one room fully cleaned and the pet odor is finally gone. I don’t feel embarrassed to have company over. Thankyou to this company and everyone who works there, and a special…
Excellent service your representative was kind and efficient. We're definitely use the service again
We have used this company on multiple occasions. David is always very prompt and accurate. We always enjoy his services. Definitely a 110/10.
Great results on carpet and tile!
Very professional they did a wonderful job!
Very great service
Contacted through Facebook. Very prompt on responding and on time as scheduled. No hidden costs , paid same amount as first agreed. Fast and clean results at a very reasonable price. Not pushy with many options or extra services. I am so happy I used their service. Thank you so much. Will be using again .
David did an amazing job. Dealt with pet stains and odor. Carpets look beautiful. Would highly recommend.
Ontime. Great company. Very professional
One of the best in the business!! Very professional and will definitely use them for all my carpet cleaning needs and more!!
Very good professional technician. Thank you will be using service again. Thank You!
The Tech was professional, very knowledgeable about his job and communicated with each process. The carpet came out cleaner than I’ve seen it in years! No one has ever done such a fantastic job! I can’t begin to say enough good things about this company and the technician! Thank you Thank you Thank you!! I highly…
Our tech was very professional, approachable and did an amazing job. The entire house looks like it got new rugs and smells amazing! Super efficient, quick reliable service. I would recommend and use this provider again.
David was extremely communicative. Called to let me know he was arriving. Had extreme attention to detail. Was very polite and friendly. Made sure my pets were secure as to not get out during the cleaning. Had me ensure the service was to my liking. Anytime I need any service they might offer, I will be contracting…
Very professional , On time and did a wonderful job on my carpet. Will book again
They do such a great job each time. Very professional and quality work.
David over at On the Spot carpet cleaning just got done with my carpet! The service overall went great! We originally had a 3-4 pm appointment but I work from home so I requested to reschedule. Luckily for me, he was able to move up my appt! He arrives on time and he was fully aware that I needed the service to be…
David was wonderful! Even though business hours were "closed" he replied to my inquiry within a half hour and was out the next day right on time. Very knowledgeable and sweet man- doesnt try to pressure you into added expenses. My carpets look great! Will definitely be storing his number for future use!
The technician was very professional and knowledgeable. He did a great job and left our home smelling fresh and clean! I will not hesitate to call them up again for future services!!!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 196 | $176–$365 |
| Pet stain & odor removal | 56 | — |
| Area rug cleaning | 37 | $158–$390 |
| Carpet steam cleaning | 33 | $158–$327 |
| Upholstery cleaning | 25 | $203–$421 |
| Leather cleaning | 2 | — |
| Mattress cleaning | 2 | — |
