iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%89+61.6Reliability 31%84+25.8Craft & service penalty98−0.2Experts Score= 87Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 130 wedding caterersiPosition by Experts Score among all companies we track in this category. · better than 67%
4.8★★★★★41 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate On the Vine Catering 4.8 out of 5 based on 41 reviews, with the owner responding to 54 percent. Clients frequently praise the delicious food, professional service, punctuality, and effective communication across weddings, corporate events, and private parties. However, low-star feedback indicates a recurring concern where the day-of representative was unfamiliar to the client and failed to properly introduce themselves or identify their role.
Google rating: 4.8 out of 5 from 41 reviews (95% five-star).
Reviews on this page: 41 Google reviews (39 with written comments, 5 with photos).
Owner responses: the business replied to 54% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
On the Vine CateringWedding Caterers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.On the Vine Catering: 89/100 on this factor. Category median: 83.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.On the Vine Catering: 84/100 on this factor. Category median: 86.A
84
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.On the Vine Catering: 98/100 on this factor. Category median: 99.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.On the Vine Catering: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 40.–
–
Bar = this company · dark tick = category median.
Star ratings
41 Google reviews we collected
4.8of 5
5 stars3995%
4 stars00%
3 stars00%
2 stars00%
1 star25%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
94%praise
Praise5894%
Complaints46%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1829%
Would recommend1626%
Quality & results1423%
Speed & response813%
Communication23%
Price & value23%
Honesty & trust23%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everything was served smoothly and professionally, and their team helped keep the reception running smoothly throughout the evening.”
“The two food items that stood out the most for me was the skirt steak(highly recommend) and the Asiago potatoes.”
“We recently had the pleasure of working with On the Vine Catering for our wedding, and I cannot recommend them enough.”
“They catered our daughters wedding yesterday and did an AMAZING job.”
“Their staff is professional, hardworking, and always on time.”
“…g difference from others), fairly priced, flexible, organized, great communication, and always arrive with smiles and team work mentality on the big d…”
“The prices were extremely reasonable for the quality of service and food we received.”
“The food was honestly bomb dot com, and you could tell the guests were genuinely enjoying every part of the meal.”
People customers mention
Rochelle6 reviews
Dave4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AndyLocal Guide · 505 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They catered our daughters wedding yesterday and did an AMAZING job. Thier service was flawless and the food amazing. The guests couldn't stop praising how great the food was. I wish they had a restaurant, thier food is that good!
Rebecca10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
On the Vine catered my mother's Celebration of Life in Pleasanton. They were organized and professional. The food was well presented, tasty, and liked by folks in attendance. The mac n cheese bits and deviled eggs were a big hit.
KarissaLocal Guide · 56 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I had the opportunity to work with On the Vine Catering during Bridget & Elliott’s wedding, and they did an amazing job. The food was honestly bomb dot com, and you could tell the guests were genuinely enjoying every part of the meal.
Everything was served smoothly and professionally, and their team helped keep the…
Austin5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We had On the Vine Catering for our wedding on September 21st and I must say the food was delicious to say the least. We ended up going buffet style for our reception. The two food items that stood out the most for me was the skirt steak(highly recommend) and the Asiago potatoes. For late night snacks we went with…
Amanda3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We had the pleasure of having Rochelle and On the Vine cater our recent wedding, and they did not disappoint! Their menu was fantastic, the food was absolutely delicious, and the service was exceptional. Food is such a big part of what people remember about a wedding, and all of our guests have been raving about how…
Veronica1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We wanted to extend our heartfelt thanks for the incredible service Rochelle and the OTV Catering Team provided on our wedding day. We received so many compliments from our guests of how delicious the food was!
We also appreciate all the support and coordination Rochelle provided throughout the planning process.…
They catered our daughters wedding yesterday and did an AMAZING job. Thier service was flawless and the food amazing. The guests couldn't stop praising how great the food was. I wish they had a restaurant, thier food is that good!
Response from the owner · 2 months ago
Thank you so much Andy, congratulations, we wish your daughter and new husband the best!
Rebecca Crow10 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
On the Vine catered my mother's Celebration of Life in Pleasanton. They were organized and professional. The food was well presented, tasty, and liked by folks in attendance. The mac n cheese bits and deviled eggs were a big hit.
Response from the owner · 3 months ago
Thank you for your review Rebecca. We are sorry for your loss and glad we were able to help at a difficult time.
Karissa Wright PhotographyLocal Guide · 56 reviewsiTotal number of Google reviews Karissa has written across all businesses on Google Maps, not just this one.
I had the opportunity to work with On the Vine Catering during Bridget & Elliott’s wedding, and they did an amazing job. The food was honestly bomb dot com, and you could tell the guests were genuinely enjoying every part of the meal.
Everything was served smoothly and professionally, and their team helped keep the reception running smoothly throughout the evening. It’s always noticeable when guests are excited about the food at a wedding, and On the Vine absolutely delivered. Would definitely love to work with them again!
Response from the owner · 5 months ago
Thank you so much! It means alot when a fellow vendor gives us a positive review. We know you expirence lots of events, so thank you again. We look forward to working with again soon.
Austin W.5 reviewsiTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
We had On the Vine Catering for our wedding on September 21st and I must say the food was delicious to say the least. We ended up going buffet style for our reception. The two food items that stood out the most for me was the skirt steak(highly recommend) and the Asiago potatoes. For late night snacks we went with the Bulgogi tacos, although I didn’t get to try them, but from everyone I asked, they said they were delicious. There were a few of our guests that said to us that this was the best food they’ve ever tasted at a wedding reception. So all in all, I highly recommend On the Vine catering for your wedding reception. I must warn you that it will be very difficult picking which foods to include during your menu tasting because everything is delicious.
Amanda Cash3 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
We had the pleasure of having Rochelle and On the Vine cater our recent wedding, and they did not disappoint! Their menu was fantastic, the food was absolutely delicious, and the service was exceptional. Food is such a big part of what people remember about a wedding, and all of our guests have been raving about how amazing everything was—the only complaint was that they couldn’t take any home! We're so grateful and highly recommend On the Vine!!
Veronica Nathan1 reviewiTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
We wanted to extend our heartfelt thanks for the incredible service Rochelle and the OTV Catering Team provided on our wedding day. We received so many compliments from our guests of how delicious the food was!
We also appreciate all the support and coordination Rochelle provided throughout the planning process. We’re so grateful for all the effort that was put in to ensure everything was perfect.
Thank you OTV Catering Team for helping make our day so memorable and we couldn’t have asked for better service.
Elaine C Glasenapp2 reviewsiTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
On the Vine catered our wedding - everything was amazingly delicious! I can't tell you how many of our guests commented that the food was the best they had ever had at a wedding. Not to mention that working with Jessica and Jill to plan the menu was an absolute delight, and service on the day was fabulous. Love love love On the Vine!
Response from the owner · a year ago
Thank you Elaine, for taking the time to post such a lovely review. We are so happy your day was amazing! Congratulations and best wishes!
Lynnette Marshall4 reviewsiTotal number of Google reviews Lynnette has written across all businesses on Google Maps, not just this one.
OTV catered our nonprofit fundraiser of May 10, 2025. The food was DELICIOUS!! The meats were juicy, tender and flavorful, the vegetables - carrots and asparagus - were cooked to perfection. And the servers were extraordinarily gracious. Absolutely phenomenal!!
Laura German7 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
I used On the Vine Catering for a four-day business meeting. They catered the lunches all four days. I can't say enough about the experience with them, and the food was absolutely perfect! They were easy and seamless to work with. Jessica is wonderful, and I am still getting compliments about the food. Their staff is professional, hardworking, and always on time. Their menu is perfect, with great options to choose from. I will definitely use them every time I have catering needs.
Response from the owner · a year ago
Thank you Laura for you great review. We appreciate you taking the time and your kind words. We look forward to working with you in the future.
Kirin WhiteLocal Guide · 26 reviewsiTotal number of Google reviews Kirin has written across all businesses on Google Maps, not just this one.
I had a fantastic experience with Jessica and the On The Vine Catering Team! They are a preferred vendor of TLC, but this was my first time, Lisette, having a persona experience with them as a Lead Planner. From the initial planning stages to the final moments of the event, their team was a true pleasure to work with. The food was absolutely amazing, and the catering staff went above and beyond during setup, takedown, and throughout the event itself. Their professionalism and attentiveness made everything run smoothly. I’m excited to collaborate with them again for future events and highly recommend On The Vine Catering to anyone in search of an outstanding catering service!
-Lisette, Lead Planner with TLC Event Coordination
