Handyman/Handywoman/Handyperson · Danville, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%87+51.1Reliability 26%78+20.3Value 15%100+15.2Craft & service penalty51−4.9Experts Score= 82Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 38 handymeniPosition by Experts Score among all companies we track in this category. · better than 22%
4.9★★★★★33 Google reviews · 24 photos
97%five-star reviews
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate One & Done Handyman 4.9 out of 5 based on 33 reviews. Customers frequently praise the service for punctuality, clear communication, fair pricing, and thorough cleanup after completing tasks like curtain installation, painting, and electrical repairs. The owner has replied to only 3% of reviews. A recurring criticism in low-star feedback involves repeated lateness and rescheduling, with one customer alleging a lack of professionalism and unwillingness to perform the work.
Google rating: 4.9 out of 5 from 33 reviews (97% five-star).
Reviews on this page: 33 Google reviews (26 with written comments).
Owner responses: the business replied to 3% of reviews.
Most recent review: November 23, 2023.
Service: Handyman serving Danville, California.
Data from Google, last updated October 25, 2026.
Score profile vs other handymen
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.
One & Done HandymanHandymen median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One & Done Handyman: 87/100 on this factor. Category median: 94.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One & Done Handyman: 78/100 on this factor. Category median: 97.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One & Done Handyman: 51/100 on this factor. Category median: 98.C
51
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One & Done Handyman: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
33 Google reviews we collected
4.9of 5
5 stars3297%
4 stars00%
3 stars00%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
100%praise
Praise59100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1932%
Speed & response1424%
Quality & results1017%
Would recommend712%
Price & value47%
Honesty & trust47%
Communication12%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Completely reliable and professional with a caring disposition and more than fair pricing.”
“Ten minutes early, finished quickly, and was not phased by anything I threw at him.”
“Professional and good natured, Loren exceeded our expectations.”
“I highly recommend him as a handyman.”
“Loren was very fair.”
“He possesses a wealth of knowledge and experience, and he's not only friendly but also extremely reliable.”
“He is a great communicator and described the steps needed to repair all the damage.”
People customers mention
Loren10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired One & Done Handyman for 8 kinds of job. Pick one to see what they paid and said.
Michele6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Amazing Business! The owner of One and Done came to my new place and installed my new curtains and fixed a problem I was having. I was offered the best customer service from the beginning and was so pleased with the work. I would welcome this company into my home no questions asked. Completely reliable and…
Lori5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Professional and good natured, Loren exceeded our expectations. I had sent him a rough list and he had everything he needed in his truck. Ten minutes early, finished quickly, and was not phased by anything I threw at him. I am SOOOOOO happy to have found him and can easily give him a 5 star review. Actually looking…
JimenaLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Loren came recommended by my mother-in-law, so I hired him to fix up some things at my house, even though I already had a handyman. I was shocked at how productive he was! The quality was also excellent. Previously, I had hired someone else to fix my gate door that shifts with the seasons, but they were unable to do…
General repairsHome maintenance & repairs+ Responsiveness+ Punctuality+ Quality
Eileen6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Our friends referred us to Loren and I have to say, I'm so glad they did. He was on time, professional, and friendly. We discussed the scope of the project and he efficiently completed the work. He left the work area spotless. We are so pleased with the final result!
+ Responsiveness+ Punctuality+ Quality
LeeLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Loren painted an accent wall for me. He showed up on time, had all necessary equipment and did a very professional job, which left me delighted. Loren is very personable and cleaned up immaculatey afterwords. I intend on using him again for my projects!
Lee
+ Responsiveness+ Punctuality+ Quality
BrandtLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Loren is the ultimate problem solver for tasks and issues around my house that I either lack the desire or expertise to handle. He possesses a wealth of knowledge and experience, and he's not only friendly but also extremely reliable. In an increasingly challenging service industry landscape, I'm fortunate to have…
Amazing Business! The owner of One and Done came to my new place and installed my new curtains and fixed a problem I was having. I was offered the best customer service from the beginning and was so pleased with the work. I would welcome this company into my home no questions asked. Completely reliable and professional with a caring disposition and more than fair pricing. You cannot do any better in Contra Costa County and the east bay then One and Done. Thank you for being a Rockstar! 🔥😎💙
Lori Green5 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Professional and good natured, Loren exceeded our expectations. I had sent him a rough list and he had everything he needed in his truck. Ten minutes early, finished quickly, and was not phased by anything I threw at him. I am SOOOOOO happy to have found him and can easily give him a 5 star review. Actually looking forward to the next time something breaks so I know who to call.
Jimena SaraviaLocal Guide · 9 reviewsiTotal number of Google reviews Jimena has written across all businesses on Google Maps, not just this one.
Loren came recommended by my mother-in-law, so I hired him to fix up some things at my house, even though I already had a handyman. I was shocked at how productive he was! The quality was also excellent. Previously, I had hired someone else to fix my gate door that shifts with the seasons, but they were unable to do it to my liking after 4 hours. However, Loren not only went to Home Depot, fixed the gate door, but also fixed my other gate lock, secured and straightened my fence, caulked the flashings around the entire perimeter of the house, made my front door easier to open, cut my railing for easier access to the hot tub, and even walked with me to my rental property to give me advice on another handyman's work. All of this was accomplished in only 7 hours! SEVEN! "One and done" is right! I highly recommend him as a handyman. You'd be a fool not to hire him.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: General repairs, Home maintenance & repairs
Eileen Berger6 reviewsiTotal number of Google reviews Eileen has written across all businesses on Google Maps, not just this one.
Our friends referred us to Loren and I have to say, I'm so glad they did. He was on time, professional, and friendly. We discussed the scope of the project and he efficiently completed the work. He left the work area spotless. We are so pleased with the final result!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Lee BercotLocal Guide · 15 reviewsiTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Loren painted an accent wall for me. He showed up on time, had all necessary equipment and did a very professional job, which left me delighted. Loren is very personable and cleaned up immaculatey afterwords. I intend on using him again for my projects!
Lee
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Brandt DaryLocal Guide · 39 reviewsiTotal number of Google reviews Brandt has written across all businesses on Google Maps, not just this one.
Loren is the ultimate problem solver for tasks and issues around my house that I either lack the desire or expertise to handle. He possesses a wealth of knowledge and experience, and he's not only friendly but also extremely reliable. In an increasingly challenging service industry landscape, I'm fortunate to have found someone like him, and I no longer need to search for other options. Loren has assisted me with a wide range of tasks, from painting and electrical work to plumbing and home improvements. Recently, he helped me install sun-shades outdoors in 110º weather. While the company goes by the name "One & Done," it could equally be titled "Done well again and again..." due to his consistent delivery of high-quality service.
Completely lacks professionalism. Excuse after excuse of why he’s late/not coming/needs to reschedule. I’m under the impression he never wanted the work and only shows up when he really “needs” a job.
Negative: Punctuality, Professionalism
Response from the owner · 3 years ago
I’m sorry you feel this way. I’m looking back in my records and I don’t see anyone by this name that I have done work for. After reading your review you are saying all of the opposite things of how all of my customers feel. If you would like to talk about this situation so I can get a better understanding of what possible happened you can always call me.
Don Howard9 reviewsiTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Loren is really One Stop and Done kind of handyman. He’s been coming to my house going on a year now as I keep calling him to do many projects. He’s also very professional and honest. I’m very happy with his services
