Analyzing 7,668,2897.7M ReviewsFor 21,70721.7K Experts

Experts Reviews · Company report
One Call Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

One Call Automotive Repair

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #203Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 424 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One Call Automotive Repair is better than 85% of auto repair shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One Call Automotive Repair is better than 73% of auto repair shops.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One Call Automotive Repair is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One Call Automotive Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.One Call Automotive Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One Call Automotive Repair is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired One Call Automotive Repair for 8 kinds of job.

One Call Automotive Repair for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 160

All 13 Google reviews tagged “Battery”

JamiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

One Call Auto checked my car as it was having a problem starting. They told me it only needed a battery replacement. They did suggest that I get my timing belt replaced since my car had reached 100,000 miles and needed it replaced. They did this for good price and days sooner than other mechanics in the area. I…

Auto maintenanceBatteryGeneral repairs & maintenance
NathanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Traditionally it’s understood that there is a trade-off between quality, speed, and affordability with mechanics. However, I have found the team at One Call Auto consistantly exceeds my expectations in all three! I’ll probably never take my vehicles anywhere else. They have earned my business and I recommend them…

Great priceAir & cabin filter replacementAuto exhaust system repairAuto water leak repair
NateLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

One Call Auto have been my go-to mechanic shop for a couple of years now. I've taken all my cars there for repairs and service. Matt is upfront, fixes what you need, doesn't upsell you or fix what you don't need. They don't use or sell cheap parts either. I feel their pricing is fair, their work is solid and…

Air & cabin filter replacementBatteryBrakes
BryanLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very professional, and honest. Awesome experience. And affordable prices.

BatteryBrakesElectrical
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Personable and honest. Quick and efficient.

BatteryBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
CoreyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was having major reliability issues with my Nissan Versa. The battery terminal was severely decayed causing my car to frequently not start or show any sign of life. I set up an appointment at 9:00 AM and it was done by 10:00 AM. Cannot say enough about the customer service. Questions were answered and they were…

Battery+ Punctuality+ Quality+ Professionalism
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very good people Mat and family make you feel good The best shop in utah good prices great work fast and fair Have been going to him for a long time it has never changed always great work

BatteryBrakesEngine repair+ Punctuality+ Quality+ Professionalism
Jana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have found help I trust. I appreciate how well they explain the problems and show me what needs to be fixed.

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
GeorgeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The best, honest mechanic around. What a relief to find a shop that you can trust

Air & cabin filter replacementBatteryBrakes
BritnyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are real deal! Always finish repairs in a timely manner, super easy to work with and excellent people all around. Recommend 100% and have used them SEVERAL times for my personal vehicles and fleet for the company.

BatteryBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Lauralyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been extremely impressed with One Call Auto. They are easy to get an appointment and repairs are done quickly with no hassle. The work they do has been great! Now all my adult kids use One Call Auto too. We all drive different makes and models of cars and One Call Auto does a great job with all of them. The…

BatteryBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Everett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Matt and his crew at One Call Auto have been taking care of my fleet of company vehicles along with all my personal vehicles for sometime now. You won’t find a more honest, straight forward and affordable mechanic in town. Thanks Matt for all the Hard and quality work!

A/C installation & repairAir & cabin filter replacementAuto glass repair+ Punctuality+ Quality+ Professionalism
Yo9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Battery+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 72%Reasonable 24%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance52—
Oil change31—
Brakes23—
Engine repair16—
Steering & suspension repair15—
Auto engine diagnostic15—
Battery13—
Air & cabin filter replacement13—

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