Analyzing 7,648,7087.6M ReviewsFor 21,61921.6K Experts
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
424 Google reviews we collected
Phrases our text analysis found in 371 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 371 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They’re fantastic—quick, reliable, honest, and genuinely great to work with.”
“Not only did I get in next day, i had multiple repairs finished in 24 hours.”
“Reasonable pricing, thorough inspection/testing, and very nice.”
“I did all the work to find one and felt I was overpriced for the amount of service I received.”
“They take appointments online which is so nice when you need to take your car in first thing Monday morning.”
“I've taken my vehicle in a few times and they do great work.”
“OVERALL VERY POOR CUSTOMER SERVICE AND JUST A SLOPPY BUSINESS.”
“I Highly recommend their business and will go their for car repairs in the future.”
“…e them 1000 bucks for no reason not the best customer service I don’t recommend them…”
“They are awesome at communicating via texts and calls.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired One Call Automotive Repair for 8 kinds of job. Pick one to see what they paid and said.
These guys are awesome and honest. They give you options when a repair needs to be done to your car. The last time my car had issues, they said they couldn't fix the transmission and recommended a local shop that would be good to use. I was impressed with their honesty. These guys are my go-to auto shop.
I was searching for a local mechanic instead of going through a “name-brand” place. One Call came up and fit me in quickly. What I thought might have been minor, turned out to be a. Punch of things. They quickly got the parts needed and got me back up and driving within a few days. Great service and a wonderfully friendly team.
these guys are awesome! my car was giving me troubles and i couldn’t figure it out! these guys killed it. super fast and great price! can’t recommend enough!
They’re fantastic—quick, reliable, honest, and genuinely great to work with. Excellent service all around!
I've taken my vehicle in a few times and they do great work. Plus my Pop is in his 70s so needless to say he's old school and this is his "go to" shop. That says alot. Great crew, great work.
Always very kind and transparent! If you’re a woman looking for a place that won’t be creepy or rude or rip you off, they got you lol
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 52 | — |
| Oil change | 31 | — |
| Brakes | 23 | — |
| Engine repair | 16 | — |
| Steering & suspension repair | 15 | — |
| Auto engine diagnostic | 15 | — |
| Battery | 13 | — |
| Air & cabin filter replacement | 13 | — |
4.9 ★★★★★ 424 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
These guys are awesome and honest. They give you options when a repair needs to be done to your car. The last time my car had issues, they said they couldn't fix the transmission and recommended a local shop that would be good to use. I was impressed with their honesty. These guys are my go-to auto shop.
I was searching for a local mechanic instead of going through a “name-brand” place. One Call came up and fit me in quickly. What I thought might have been minor, turned out to be a. Punch of things. They quickly got the parts needed and got me back up and driving within a few days. Great service and a wonderfully friendly team.
these guys are awesome! my car was giving me troubles and i couldn’t figure it out! these guys killed it. super fast and great price! can’t recommend enough!
Thank you so much Jonah for the awesome review! We’re glad we could quickly diagnose your car. We take pride in providing fast, reliable, and affordable auto repair and car diagnostic services. We really appreciate your recommendation and look forward to helping you with any of your automotive repair needs in the future!
They’re fantastic—quick, reliable, honest, and genuinely great to work with. Excellent service all around!
Thank you Gisselle for the great review! We appreciate your trust and are proud to be your trusted auto repair shop for honest, reliable, and quality automotive service. We look forward to seeing you again!
I've taken my vehicle in a few times and they do great work. Plus my Pop is in his 70s so needless to say he's old school and this is his "go to" shop. That says alot. Great crew, great work.
Hi Chad, we're glad to hear that you had a great experience with us but unsure why only one-star for great service? We would love the opportunity to earn five stars and ensure you are happy with our work!
Always very kind and transparent! If you’re a woman looking for a place that won’t be creepy or rude or rip you off, they got you lol
Thank you Livi for the awesome review! We’re proud to provide honest, transparent auto repair where women and all our customers feel comfortable, respected, and taken care of. We’ve got you! 🙌
I've been going to this place for a few years now for my older model vehicles that can be a PITA to work on. I'm able to do most mechanical and some electrical work myself, but when I need the pros, I come here. Recently I had a small issue that occurred while they were doing some work for me (accidents happen, we're all people). I brought it to their attention and they worked on correcting it without hassle. These guys are great!
Thank you for being a loyal customer over the years; we truly value the relationship we’ve built with you. We remain committed to standing behind our work and providing honest, reliable service whenever you need us. We sincerely appreciate your continued trust in our team!
10/10 would recommend one call
Thank you for the 10/10! We really appreciate the recommendation and your trust in our auto repair shop. One Call Auto has got you covered!
Reasonable pricing, thorough inspection/testing, and very nice.
Thank you so much for the 5-star review! We truly appreciate your support and the trust you’ve placed in the One Call Auto team.
Brought my BMW M6 into their shop and the customer service and repair was amazing. Nothing on this car is inexpensive obviously. Was having AC issues they diagnosed and repaired it within 2 hours and the cost was more than fair! Highly Recommend
Thanks for the awesome review! That M6 is a beautiful car, and we’re glad we could get the AC diagnosed and repaired quickly. We appreciate your trust and recommendation!
Analyzing 7,648,7087.6M ReviewsFor 21,61921.6K Experts
