iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 103 interior designersiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★59 Google reviews · 21 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate One Design Place five stars based on fifty-nine reviews, with the owner responding to eighty-eight percent of them. Clients frequently cite kitchen and condo remodels, praising the team for punctuality, detailed craftsmanship, and staying within budget. Recurring themes include responsive communication, creative design ideas, and professional execution, with no common criticisms evident in the provided excerpts.
Google rating: 5.0 out of 5 from 59 reviews (100% five-star).
Reviews on this page: 59 Google reviews (54 with written comments, 2 with photos).
Owner responses: the business replied to 88% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
One Design PlaceInterior Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.One Design Place: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.One Design Place: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.One Design Place: 98/100 on this factor. Category median: 96.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.One Design Place: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.One Design Place: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
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Bar = this company · dark tick = category median.
Star ratings
59 Google reviews we collected
5.0of 5
5 stars59100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 54 written reviews
100%praise
Praise79100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price571%
Reasonable229%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1924%
Quality & results1722%
Staff & attitude1519%
Honesty & trust810%
Speed & response79%
Communication79%
Price & value68%
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…high-quality materials and a team that truly knows their products, we highly recommend this company.…”
“Every member of the team took pride in their work, and it showed in the attention to detail throughout the entire project.”
“From start to finish, their professionalism, communication, and craftsmanship were truly outstanding.”
“I wouldn’t trust anyone else, she is a gem to work with!”
“I appreciate how quickly Cynthia replied to my initial inquiry and her diligence throughout the process.”
“Very communicative and put up with all my questions!”
“They are honest, trustworthy and reasonable - which is hard to find.”
People customers mention
Cynthia20 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired One Design Place for 8 kinds of job. Pick one to see what they paid and said.
MMadeleine1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I really enjoyed working with Cynthia and her team to design my project. She really took the time to listen to me and understand my style to help find items to bring my vision to life. I would definitely would work with her again on my next design project.
Great priceRemodeling
LLeo7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I recently worked with One Design Place, and I couldn't be happier with the results. From start to finish, their professionalism, communication, and craftsmanship were truly outstanding. Every member of the team took pride in their work, and it showed in the attention to detail throughout the entire project. Thanks Cynthia!!
CCarrie10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Great customer service and design ideas!!! Cynthia Cannizzaro is amazing!!! I will return!
Great priceTile work installationPaint indoors
MMiguel2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Excelente designs, good work and good materials. The prices of the work are very well invested 👌
AAnn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Cynthia did a fantastic job with our kitchen remodel. I wouldn’t trust anyone else, she is a gem to work with!
Great priceRemodeling
Ccheryl5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Cynthia designed and supervised the remodeling of my beachfront condo on Carolina Beach. It is beautiful. I use it for rental property and it is rented everyday in June, July, and August which is amazing. She also created space for a dishwasher and it is the only unit in the 80+ unit complex with one. I get numerous…
I really enjoyed working with Cynthia and her team to design my project. She really took the time to listen to me and understand my style to help find items to bring my vision to life. I would definitely would work with her again on my next design project.
Price assessment: Great price
Services: Remodeling
Response from the owner · 2 months ago
Thank you so much, Madeleine — we’re delighted Cynthia and the team could listen and bring your vision to life. We appreciate your kind words and your trust in our design process. We look forward to working with you again on your next project whenever you’re ready.
L
Leo Suarez7 reviewsiTotal number of Google reviews Leo has written across all businesses on Google Maps, not just this one.
I recently worked with One Design Place, and I couldn't be happier with the results. From start to finish, their professionalism, communication, and craftsmanship were truly outstanding. Every member of the team took pride in their work, and it showed in the attention to detail throughout the entire project. Thanks Cynthia!!
Response from the owner · 7 months ago
Thank you for the fantastic review, Leo. We're thrilled Cynthia and the team delivered the professionalism, communication, and craftsmanship you expected, and we'll be sure to pass along your kind words. We appreciate your trust and look forward to working with you again on future projects.
C
Carrie Fernandez10 reviewsiTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
Great customer service and design ideas!!! Cynthia Cannizzaro is amazing!!! I will return!
Price assessment: Great price
Services: Tile work installation, Paint indoors
Response from the owner · 7 months ago
Thank you so much, Carrie! We’re thrilled Cynthia provided excellent service and creative design ideas. We look forward to working with you again and helping bring your next project to life.
P
Peter L Cannizzaro7 reviewsiTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Thank you, Peter. We're glad our team provided great service while staying within your budget. We appreciate your feedback and are happy you found our pricing fair. We look forward to serving you again.
M
Miguel Mata2 reviewsiTotal number of Google reviews Miguel has written across all businesses on Google Maps, not just this one.
Cynthia did a fantastic job with our kitchen remodel. I wouldn’t trust anyone else, she is a gem to work with!
Price assessment: Great price
Services: Remodeling
Response from the owner · 7 months ago
Ann, thank you so much for the wonderful review and for trusting Cynthia and our team with your kitchen remodel. We're thrilled to hear you had such a positive experience and that Cynthia was a gem to work with. We appreciate your confidence and recommendation. If you need anything else or have future projects, we’re here to help.
C
cheryl faust5 reviewsiTotal number of Google reviews cheryl has written across all businesses on Google Maps, not just this one.
Cynthia designed and supervised the remodeling of my beachfront condo on Carolina Beach. It is beautiful. I use it for rental property and it is rented everyday in June, July, and August which is amazing. She also created space for a dishwasher and it is the only unit in the 80+ unit complex with one. I get numerous compliments on the design of the condo. I highly recommend Cynthia.
Services: Paint indoors, Remodeling
Positive: Responsiveness, Punctuality, Quality
Services: Remodeling, Plumbing fixture installation, Paint indoors, Drywall repair, Tile work replacement, Service not listed
Response from the owner · 3 years ago
thank you I’m glad it’s working out for you
S
Sergio David12 reviewsiTotal number of Google reviews Sergio has written across all businesses on Google Maps, not just this one.
I have used One Design Place and they do an excellent job with attention to detail while respecting your budget plus time frame ! I highly recommend them ! You will be happy you did !
