How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOne Direct Towing
Apex, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 144 towing services · 4.8★ from 1,239 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired One Direct Towing for 8 kinds of job.
One Direct Towing for battery service
Clear ✕All 19 Google reviews tagged “Battery service”
Extremely helpful, very polite knowledgeable, and had my vehicle problem resolved instantly, Great business ethics, making the Customer feel important ⭐️⭐️⭐️⭐️⭐️
I was told that someone would be contacting me to let me know how far away they were when my car would not start I did indicate to them and to my insurance company that I was trying to get a jump start with another jump start machinery I contacted Travis to let him know that I had gotten it started and then I…
Amazing service! It was smooth and timely. My car battery died on me and once I got my insurance claim for the tow completed, they came maybe 20 mins later when I was told it would be an hour. No issues. I'd use them again and recommend to friends too.
Great Job with the jump. Great Customer Service
Amanda was a delight while being very careful and professional with getting my car towed.
I was pleasantly surprised to see, a young woman driver, least of all one quite capable of her job. Amanda was knowledgeable, informative, friendly, assuring, patient, and kind. At a time when everyone is struggling, Impatient, deceitful, judgmental, dishonest etc. Amanda was like a breath of fresh air. I don’t…
Excellent and fast service! The tow truck driver was very knowledgeable and professional.
Even though he wasn’t give all directions, he patiently waited until I could find him 2 blocks away. He was very helpful. Unfortunately I couldn’t get in the truck so had to Uber to shop. He recommended this shop and it was perfect. Would definitely use them again without hesitation.
My car had issues and with Geico’s help, I got connected to the One Direct Towing. From then on, my experience was super easy and smooth. Denis was super quick in calling me and was very responsive. He also explained what could have gone wrong with my car and helped jump start the car and made sure it was dropped…
Very fast response thanks for your service
Conor was amazing! He came ahead of the towing service time and was very professional. When he arrived to get my car he went above his service and actually told me what was wrong with my car and suggested the service I may need. Should I need towing service in the near future I will most definitely contact this…
Josh was so helpful and knowledgeable! Thank you Josh for starting my vehicle and being so kind! You really put me at ease!
Great Service! I just needed a jump but they answered immediately, took payment over the phone and showed up in about 40 minutes. This was pricier than if I had called VISA Roadside but it was probably faster and the tech that came out was extremely helpful. Thanks for helping me out in a pinch!
Dennis reached our spot within five minutes and provided excellent suggestions. Along with safely towing our car. He was a true life saver for us. Suggest everyone to use One Direct Towing.
I called because my car couldn't start and I needed a tow to my mechanic. The person who arrived jumped my battery to see if it could drive up the tow ramp on its own. It was able to start and he saw nothing wrong with the alternator, so he left it up to me if I wanted a tow. I decided to drive myself because it was…
Travis was very prompt, professional, and helpful. Didn’t jump straight to towing to a repair shop and was willing to see if the battery would charge up on its own. Very positive experience.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 330 | — |
| Local hauling | 22 | — |
| Battery service | 19 | — |
| Car lockouts | 9 | — |
| Tire change | 8 | — |
| Special vehicle towing | 7 | — |
| Battery | 6 | — |
| Motorcycle towing | 3 | — |


