One Direct Towing

So happy with the service I received from One Direct Towing. My 16 year old daughter blew a tire early morning on the way to school and they were super responsive and got there quick. I would 100% recommend them to anyone!

The gentleman who showed up was on time, tried to help w diagnosis and quickly got us on our way.

I had an amazing experience with One Direct Towing Company! James the tow truck driver was not only handsome, but incredibly sweet, respectful, and professional! He took excellent care of my car and made sure everything was handled safely and with care. His kindness and attention to his customers really stood out.… Read full review

CALL ONE DIRECT, FIRST!!! PERIOD!! Best experience with getting a tow ive ever had….. they are Fast, friendly, and fairly priced. Had a traffic issue with some folks that have blue lights on their cars, and said individuals stated if I could get a tow there before they did, then they wouldn’t impound my car…. One… Read full review

The team at One Direct Towing is the best! They offer 24/7 towing and excellent, friendly customer service. They are extra helpful in emergency situations with quick tow times. I recommend the team at One Direct Towing to all of my friends, clients and family.

My go to guys for towing. I’ve used them on a few occasions and they never disappoint. Courteous, quick and respectful of my vehicles. You never want to need a tow but these guys even make that moment less stressful.

Great customer service. Tow truck operated was super kind and accommodating. Thank you!

I had Elvis as my tow truck driver and he was awesome.He was very professional.Thank you for your service sir.

Very helpful.

Great customer experience, quick work and good communication.

I never thought I’d enjoy a ride in tow truck after a transmission emergency. However, they were so prompt and we had the friendliest, most personable driver ever! Conor brought my son and I (along with our car) on a 45 minute drive back to Oxford. He was such a fun person to talk to that I didn’t focus on the car… Read full review

Great service. Very timely and communication was great. Even took a picture of my truck when they dropped it off.

Elvis was an awesome driver and very informative on what the problem is and how to fix it. Would definitely recommend again

They will be there for you .

Responsive, but not careful and the driver blamed me for his mistake. The driver left the my vehicle’s drivers side window rolled down telling me he’d roll it up when he arrived at the destination. I told him I’d like it rolled up before towing. Then I told him I would see him at the destination. The driver… Read full review

Used One Direct Towing to set up a insurance tow to get to the shop. From dispatch the woman being courteous and kind

These guys were fast and efficient. I called, they showed up in 15 min and got my old Ford to the shop for me. I hope I don’t need them again but if I do, it’s good to know they are there.

Fast and friendly. Great folks there. Thanks!!

Booo...my insurance dispatched this company for a roadside emergency at 1 am. I initially requested a jump start and when the jump start didn't work, I asked the driver for a tow less than 3 miles away, let him know my insurance also covers towing & I would call them to update the requested service, he said no and… Read full review

Good customer service by the tow truck driver, good guy.

Quick and timley.

Outstanding. I called and they were on site in 20 minutes. Very reasonably priced.

Great experience from start to finish! They arrived quickly, offered a fair price, and were very knowledgeable about the situation. And the driver can drive the heck out of that tow truck! 😂 Hopefully we won’t need a tow truck again anytime soon, but if we do, they’ll absolutely be the first ones we call. Highly recommend!

The driver was courteous, professional handled my car beautifully. I can’t speak more highly of the quality of your service.

James was amazing!!!!

Had a great experience with One Direct today. James was dispatched by my insurance agency and he got to my location for a tow job very quickly. Nice and friendly folks, definitely recommend!

Excellent and efficiently removed the car and transferred it to the dealership. Great service, no hassle.

Very quick to respond and tow my car within 30 minutes of the call. Also rode to the dealership, the guy was friendly and did a great job with the tow. Would recommend!

The driver was professional, friendly, and arrive in a timely manner. He driver handle my car with car. The dispatcher that took my call was great. She has a pleasant and calming voice. They made my stressful day a little bit easier.

One direct tow was excellent they were here in 20 min. I use GEICO and that’s who they called

Pickup was quick, driver was great.

Excellent service and friendly!

Excellent service. Great job. Customer friendly

They were awesome definitely recommend

I had an unexpected car breakdown and called for a tow. The person who answered the phone was polite and took my information quickly. The tow truck arrived in about 20 minutes and gote to the mechanic shop. $120 to go about 3 miles seems a little expensive though.

Great guys. Promote and courteous.

They came in a timely fashion. Took good care of my car while loading it on the flatbed and provided me with a ride home as well!

Great service, starting on the phone and all the way to my towing target. Bravo for prompt and pleasant service.

Very timely great experience considering that the day was going rough. Driver was very professional and efficient and careful with my vehicle.

The driver, Kelvin , displayed outstanding professionalism and attention to detail throughout the pickup/ tow to my residence. I would a 10 star if it were on the scale. Thanks again to Kelvin , One Direct Towing and the receptionist who took my call. V/R Donald Ross

Five star 100% excellent

Kelvin did a great job towing my car after I got a flat. He was nice and very professional!

Kelvin was a great help and fast professional service will definitely recommend his services.

Awesome service. Super fast and extremely friendly!

Very fast service, Kelvin was great and very helpful

Kelvin was awesome he was able to load up my vehicle that wasn't operational in less than 20 mins.

Kelvin gave me outstanding prompt service. I would call him again anytime I might need a tow.

Usually, when you need a tow, life is not going great and it's definitely not a fun phone call to make. That being said, when you need one and call a company (the first one I tried based on Google ratings) and you get a friendly, knowledgeable young lady (sorry I didn't get your name :/) who handles… Read full review

Fast, professional & friendly... Great Service

Flat tire. Tow

Awesome experience! Dispatch was direct and professional. She was very familiar with the area and dispatched the truck immediately. The driver was there in maybe 10/15 minutes. Extremely efficient and professional. Would highly recommend!

After an entire afternoon with two children, Kelvin was super attentive and kind. Definitely recommend!

Kelvin was very friendly, on time and the price was doable.

It was 2 o’clock in the Morning, There was two adults, and my dog broke down on the side of the interstate! I made the call 15 minutes later the tow truck pulled up hooked up no issues made sure me my wife and my dog Was comfortable,carried us down the road to my destination with the greatest professionalism… Read full review

Kelvin provided excellent service and made a stressful situation manageable. Truly appreciate his prompt and courteous service. If I could give more than 5 stars I would!

James was great! Will definitely call him again next I need services.

Kelvin was very professional, friendly and definitely respectful. He was on time and very polite and helpful. I recommend him and pray he continues to shine with his amazing customer service! I wouldn’t use any other company thanks to Kelvin

These guys were awesome. My alternator bonked on the highway and they were very responsive. I called 2-3 other spots before them and nobody answered (9pm at night). They pick up and dispatch Kelvin to me. Kelvin was awesome at his job. So nice and very smart. You can tell he has experience bc everything went smooth… Read full review

The person was kind, on time, and very helpful! Highly recommend this company.

Quick response and good customer service. Can’t ask for much more when you are stranded on 540.

TJ arrived at the designated time. He was very polite, courteous and professional. He treated my “baby”(car) with gentleness. Thanks very much for the great service that he offered. TJ is a positive representation of your company. Didn’t have space to give him a GAZILLION 🌟 Insurance took care of cost, l paid nothing.

Kelvin was extremely polite, friendly, and professional! Will definitely use One Direct Towing for all my towing needs!

Our car was broke down. Kelvin from One Direct Towing communicated and handled our situation very nicely. I suggest this towing company.

Kelvin was awesome! Professional, friendly, and timely. I will call again when needed.

Great Service!

The driver for me was very courteous and professional by phone by taking the time to confirm the proper destinations were more than clear…. He knew I was disabled and was very patient and towed my car in the perfect timing absolutely Great Job!!!! Thank you !!!

Awesome service,fast and friendly,will recommend to everyone!!

Excellent service. Driver contacted me and was there within a few minutes. Delivered my car to the shop with no issues. Polite, efficient, A+

The service was prompt and professional. Thanks

amanda was great

James arrived about 15min after the call. I had called two other co's who quoted me 45min and 90min wait time. James went out of his way to help me get in touch with the dealer receiving the car. Very professional, courteous and helpful. They're in my Contacts now the next time I need a tow.

They showed up very quickly and the head driver was very kind. I got towed 9 minutes and it was over $100.. definitely overpriced but towing companies know people are desperate for help

He was fast and friendly

Awesome Service!

Because I needed to have my vehicle towed, I was obviously not having the best day. But everyone I worked with it One Direct Towing was great. They made it really quick and easy and I felt like my truck was in good hands.

Customer service is important to this company. I needed my SUV towed. The cost was fair. The owner towed my vehicle, and he arrived even faster than the dispatcher promised. He was friendly and professional and attempted to start my vehicle. He explained the issue to me and suggested possible repair shops. He took… Read full review

Amanda was great! I so appreciate how she figured out a great plan to maneuver my car in a busy apt complex and kept me at ease with being very knowledgeable and humorous during this terrible time where I was dealing with attempted car theft. She deserves a raise and all the nice things. Thanks Amanda!

She was very professional , on time, .I believe she even took iPhone footage of my car/ engine ( which i would love to have for my own records). Great job

Great service! On time (actually arrived 20 mins earlier than expected) friendly and professional! Very efficient as well!

James was friendly and professional. He called me beforehand and confirmed my request and got me to me before the actual ETA.

Dennis was awesome. He arrived quicker than they had initially told me. Very experienced and towed my Tesla without breaking it!! Was calm and gave great recommendations for tire places. Would highly recommend them for the stressful times when you get a flat tire.

Very friendly, professional and fast service. Highly recommend. I'm not sure of the price for towing because I used my road size service through my Geico Insurance.

I had a great tow experience today. Immediate answer to phone, driver came out in less than 20 minutes. AAA told us 3 hours!! Towed to my tire shop and communicated when it was dropped off, etc. Super friendly and easy to work with. Ask for Amanda!

We got stuck on the highway when our car suddenly started overheating, which could’ve turned into a stressful situation but help arrived in just 15 minutes from the moment we called. Honestly, this was the fastest and most reliable roadside service we’ve ever experienced. Quick, professional, and exactly what you need in an emergency. Highly recommend!

One Direct towing service helped me with my situation this morning fast and efficiently. The service worker Amanda is incredibly knowledgeable and professional, and a delightful person! Thank you will keep yall in mind for business if you’re in the Cary area they’re the right service for you!

Tow was very good. Covered by insurance so price is unknown.

Fabulous

Service was fantastic

After having been in an accident and stranded by AAA, I called you and you arrived at my location in record time. Your driver went out os way to ensure no more damage to my truck and towed it to the body shop. Many thanks for a job well done.

My wife’s car wouldn’t start this morning while she was on a business conference and I used Geico roadside and this company came out really fast took care of the situation and got our car towed to a reputable shop. You can tell the owner or whoever called me really cared about situation and I applaud them for being such a good company

Car was parked exactly as instructed in my driveway.

He was fast considerate and pleasant. Very happy with the service. Will use again.

I had a great experience with One Direct today! I called and the tow truck was here within half an hour. The driver was kind and the price was very fair.

Amanda was a delight while being very careful and professional with getting my car towed.

Excellent and fast service! The tow truck driver was very knowledgeable and professional.

Amanda is hands down the best driver ive had the "unfortunate pleasure" of dealing with. Tough day, watching my new corvette smashed . Amanda explained her plan , showed me her personal lowered bmw and put the entire situation at ease, answered my silly "frantic" questions with pure heart and understood my position… Read full review

So many good things to say! After a horrible few days of snow and ice in North Carolina, it was less than a 30 minute wait for tow truck to arrive. Dispatcher was professional, professional, and friendly, so was the driver who also called it to confirm and when five minutes away. Extremely reasonable pricing as… Read full review

Expert towing service - highly recommend.

They showed up right on time. Waiting time was then an hour. Driver was very professional and friendly.

Absolutely great service. James was polite and professional. Took care of myself and my vehicle and his vehicle was clean and fresh as I had to ride with him to my destination.

KD gave me a tow. He showed up when I was told that he would. He was professional and efficient! Thanks for taking care of me!

Great service all around super friendly great Great timing Amazing service

The driver was a female. That was a fun surprise! She took the time to crawl under the hood and try to assess my problem. She handled my car with care as she loaded her up. Everything was done on a very timely basis. Job well done.

The women that came to help me was very pleasant! We had a great conversation while dropping my car off at the repair shop.

Car broke down on my home from work so i needed to get my car towed from Cary to Durham. James was helpful and fast!

The tow truck driver was very professional and about business. I appreciate his kindness. I could tell by his demeanor that he enjoys his job. One Direct Towing should be happy to have him as an employee. A good representation for One Direct Towing.

Dennis and his crew are great to work with . Very prompt service and great rates for all of your light or medium duty towing .

Great service and timely help. Amenda was very helpful and quick in getting me to the service area! Thanks again Amenda!

Good driver and fair price. Hopefully don’t need to but would definitely use again!

Overall exceptional experience and service!

Amanda was amazing, friendly and professional. Helped me feel reassured and safe.

The process was simple and fast. The price was good and cost less if cash was used. Amanda was a very good communicator and what what ever she needed to do to get my vehicle on to the tow truck. I strongly recommend One Direct Towing and if you are assigned Amanda, you will be blessed!

Amazing services !! Thank you so much! 10/10

I used One Direct Towing recently for a 10 mile tow. Call was answered right away and gave an ETA and estimate. The driver called within 5 minutes and arrived in less than 30 minutes.

Quick service

Showed up a few minutes after ETa . On Time ,Quick Friendly Service. No Problems. 5 stars.

Reasonably priced Very prompt And very professional I've used them twice and would again if needed. Highly recommended.

AAA would not tow my Tahoe. I called One Direct Towing and the driver was there in 20 minutes and hooked up my Tahoe without a problem. I am canceling AAA and will use One Direct Towing whenever I have a problem.

Very professional and great customer service!

Fast, calm and direct service

Good service efficient

I used One Direct Towing through my insurance and the service was fast and easy! I will keep them in mind if I need a tow again!

Driver was very nice and completed my service fast

I don't remember her name, but our tow truck driver was amazing!!!!!! Y'all are way better than that other tow company that I won't name RR!!!

Very timely and courteous!!

Exceptionally quick response.

Very professional and considerate during the time in need. I will always use their service. M Boyd

My car broke down on my way to work (blown head gasket), so I called one direct and was swiftly taken care of… ETA was beaten by 5 minutes. Communication was thorough and the cash payment discount saved me a few dollars. $40 cheaper than roadside assistance from my insurance provider. Terrible circumstances but One… Read full review

Very professional and efficient.

Great customer service very knowledgeable! Thank you.

Amanda was very nice and helpful. Got the car on the trailer in an instant. Drive safe all the way to our destination. Would highly recommend and will be using these services again if needed.

Amanda was absolutely amazing. I’ve got a lowered Corvette and usually have trouble with scraping on anything. She got it on her bed and off her bed within 5 minutes each time, no scraping, absolutely flawless. Thank you Amanda and thank you One Direct Towing.

I had the best experience with this company, The driver that met me was very professional and caring!!! Even followed up with a phone call to let me know that the car had been dropped off and was safe!!! I will highly recommend them to everyone I know

One Direct towing helped tow my vehicle from the airport, it was broke down in a heavy traffic area. The driver performed 💯 % , great job. driver Employee: "65320" was very friendly and knowledgeable. I appreciate the help and outstanding service.

I love our drive name Amanda gave amazing service very nice and friendly, I was very impressed with her. I was so impressed I ask for her card I will use this services again and pass it on to others..

Super friendly and efficient!

KD handled the situation perfectly. He showed up on time with clear communication, assisted in jumping my truck and loading it to the flatbed. He was very personable and made the whole process easy and simple. He got my truck to the shop in a timely manner and even texted me to let me know the key was in the dropbox… Read full review

Amanda is as awesome!!! Very professional and friendly. I would recommend her to anyone. She is the BEST tower I have ever experienced.

Awesome job and recommendation

Great lady very helpful very warming to the community to see nice people out here still working hard and doing good business

Great quick service at an affordable price.

She was amazing. Super quick. Gave us a jump and we were on our way to get a new battery.

Conor was provided excellent service and I would definitely use their company in the future.

A wonderful experience. I unfortunately forget the ladies name who came and helped me, but very professional, very knowledgeable a helped me with everything I needed. Would definitely recommend them to anyone I know. Thanks again Direct Towing for a great experience given the situation.

The staff was very friendly! The driver arrived in approximately 10 minutes after I called. The service was top tier! Thank you!!!!

Very prompt and great all around service. Would definitely recommend Amanda to ing your equipment.

Super fast and affordable! 10/10 would recommend

The driver was Very helpful and friendly

Super easy to set up and they arrived in under 15 minutes on a Saturday. The driver was super friendly, efficient, and easy to talk with. I can’t say anything on price because this is the first time I have needed a tow, but it was $111 for a 2.1 mile tow, so probably a little steep, but that’s kind of the normal for… Read full review

Let me start off by saying if I can leave Amanda 10/10 stars I would do it without hesitation! She was super sweet and very nice and very understanding of the situation and it was a super quick, fast, and easy tow she went above and beyond helping me get my car to the dealership I cannot thank her enough for… Read full review

Amanda was amazing super sweet, easy to talk to. Super helpful. Super knowledgeable!!! Amanda got there in a quick and timely manner. She made me feel alot less stressed. I def recommend one direct towing!

My car had issues and with Geico’s help, I got connected to the One Direct Towing. From then on, my experience was super easy and smooth. Denis was super quick in calling me and was very responsive. He also explained what could have gone wrong with my car and helped jump start the car and made sure it was dropped… Read full review

OneDirect turned a bad night into something positive. Our "motor club" could not provide a tow truck, but OneDirect was at the scene very quickly. Friendly, professional, and took excellent care of our family. Very appreciative!

Horrible attitudes and worst service! Don't use this company.

Arrived quick. Did the job well.

The tow truck came in 20 minutes, that was amazing! Gave the driver the mechanic’s address and in less than 5 min my car was on its way!

Amanda was great. She was very professional and very pleasant!! I would call One Direct Towing because of her.

It was the best out of a bad experience. I got a flat on the highway while out delivering. The wonderful tow driver they sent was incredibly kind and suggested a close business so that I could get my tire changed and I wouldn't get overcharged by my insurance getting towed home. I would definitely use them again!

Amanda was super sweet and helpful. I enjoyed our conversation on our way to our destination and her truck was super clean and comfortable! She had the ac blasting and gave me a really nice recommendation to make my life a little easier. Love you Amanda!

This was a very good experience with no problems and they responded in less than 30 minutes! I would definitely recommend them without any reservations!