How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREOne Direct Towing
Apex, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #91Position by Experts Score among all companies we track in this category. of 144 towing services · 4.8★ from 1,239 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired One Direct Towing for 8 kinds of job.
One Direct Towing for local hauling
Clear ✕All 22 Google reviews tagged “Local hauling” · showing 20
The team at One Direct Towing is the best! They offer 24/7 towing and excellent, friendly customer service. They are extra helpful in emergency situations with quick tow times. I recommend the team at One Direct Towing to all of my friends, clients and family.
Arranged through Insurance Professional, pleasant, Worth the time
Horrible attitudes and worst service! Don't use this company.
They were really fast! Picked up my truck and took to the mechanic! Knew exactly what had happened and what was going to have to be fixed! Have used this company a few times and will do again when needed!
Dennis from One Direct was an awesome, timely, and knowledgeable professional who took care of everything so that I didn’t have to worry about anything, highly recommend this company for any car towing needs you may have!
Josh arrived well within estimated timeframe and provided great service. He was honest and respectful. If need be I will definitely use them again.
Josh was extremely pleasant. When he realized I was not from the area, he asked where I was staying and offered to drop me off at the hotel. Thank you Josh!!!
My vehicle keys were stolen. I called One Direct Towing and selected this company based off a quick google search. I scheduled a tow for 6:30am. Not only was the tow driver there before me, but he had the courtesy to wait for me to arrive before doing the lockout service. One Direct Towing is respectful,…
Excellent service.. Our Expedition stopped close to intersection of Kildaire Farm rd and Tryon rd. Rollback wrecker was there promptly and took us home. Very courteous driver. Would highly recommend their service.
Was very fast on getting me road side assistance and very friendly
Polite and respectful
Great service. We got stuck at night, another local towing company took our call but them cancelled it 35 minutes later. This guys were quick to send a truck (less then 20 minutes) and tow our car to the nearest Firestone. Definitely recommend.
Perfect service. Kay came out and got my car to its destination. I recommend this service to anyone.
Fast and reliable. On time and friendly
Very professional and helpful. Give this man a promotion.
This towing service we received was substandard and either the driver was drunk or absolutely clueless about towing vehicles. The driver could not follow simple directions on where to drop my vehicle off. This caused a major jam in our business operations. .. NEVER USE!!!! Think twice if you do!!!
We had a flat in our parking lot and needed a tow to our local tire shop. I went through Geico and they used One Direct. After submitting the request through the app, I received a call from Travis within 5 minutes and he was at our location within half an hour. He got our vehicle delivered to the tire shop.…
We called for a tow after a flat and One Direct was the one place locally able to help. Travis aerived quickly, was able to tow our vehicle, was extremely friendly, and even let us know when our vehicle had reached its destination. Would 10/10 recommend One Direct, and shoutout to Travis for taking care of us!
I really appreciate you guys. The driver, Mike, was really helpful and nice. Thanks and thanks Mike..
One Direct towed my Lotus Evora to and from the shop and the driver was very knowledgeable and had researched the car before coming out to make sure he could tow it properly. Great service.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 330 | — |
| Local hauling | 22 | — |
| Battery service | 19 | — |
| Car lockouts | 9 | — |
| Tire change | 8 | — |
| Special vehicle towing | 7 | — |
| Battery | 6 | — |
| Motorcycle towing | 3 | — |
