One Hour Air Conditioning & Heating of Dallas logo
One Hour Air Conditioning & Heating of Dallas
Dallas, TX · 4.9★ (1,246)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%10+3.5Reliability 15%11+1.7Craft & service 20%77+15.4Value 10%10+1Momentum 8%53+4.2Track record 7%53+3.7Accountability 5%65+3.3Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33
RankPosition by Experts Score among all companies we track in this category.#53
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$305
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.3.9%

One Hour Air Conditioning & Heating of Dallas for HVAC system repair

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Jobs reviewedHow many Google reviews are tagged with this job.144
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$955
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#57 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.85%

All 144 Google reviews tagged “HVAC system repair” · showing 20

LatoyaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Augustin came to fix the problem but my concern is never the workers as they always do an amazing job. My issue is the equipment is not worthy. I shouldn't be getting replacements parts and other things fixed every few months since the first year ive purchased these 2 units. Im disappointed with the equipment.

HVAC system repair
Tone2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great customer service. Zach explained my issue and fixed it promptly. Highly recommend.

Paid $200–400Reasonable priceHVAC system repair
Amy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★

Edit: We returned to One Hour Air because of our positive experience with Mike Bell back in 2023. Our compressor went out, and I will say that they provided a very fast service call. They were prompt, professional, and diagnosed the issue quickly. The reason for the 3-star review: The stars I’m giving are for the…

HVAC system repair+ Quality+ Value
Stan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Zach Williams did an amazing job and quickly identified our problem. He explained to us what we can do to protect our AC in the future and explained each step of what he was doing. Couldn’t recommend a company anymore.

Paid $200–400Reasonable priceHVAC system repair
Winston8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jay was amazing he’s the best guy in the game! Took care of my problem fast!

Paid $400–600Reasonable priceHVAC system repair
Don6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Yoany was great! Knowledgeable, thorough and professional.

Paid $1–200Reasonable priceHVAC system repair
Darryll7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

great guy. very professional

Paid $1–200Reasonable priceHVAC system repair
Liz3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very nice serviceman and very knowledgeable.

Paid $800–1,000Not sureHVAC system repair
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Issues with the outdoor condenser unit which was satisfactorily resolved. Jay Bettis, the technician, was great in getting the unit up and running. Overall satisfied, although I felt it a little overpriced, but this was a late Sunday situation so I would expect a little premium pricing for weekend service

Paid $1,000–1,200OverpricedHVAC system repair
Tiffani11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

The pre-work quote for replacing a capacitor and a clean was $1.5K, which was already ridiculous, but it was a hot day and so I agreed to that. The tech comes in and the final bill is $2.2K for some refrigerant top off. If you want to pay these prices for people who don't even honestly quote you up front, then go…

HVAC system repair
CLIFF4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Appointment set in less than 24 hours and they accommodated me when requested to move to an earlier date. Capacitor issue, although the part itself may be nominal based on ChatGpt Total Price with discount ended up high. But Uriel was very thorough and professional so I cannot complain about that. Pricing may be…

Paid $400–600Not sureHVAC system repair
TriciaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Middle of the night AC goes out and one hour lived up to their name. Triple digits would have been terrible but got me fixed and I thank you!

Paid $400–600Great priceHVAC system repair
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

I would never recommend nor use this company again. They came out twice to repair my AC when all it needed was to have a clog removed. The technician did not clear the clog and did not replace the safety float correctly, which caused water to overflow and short out my circuit board. When I called them back the next…

Paid $1,000–1,200OverpricedHVAC system repair
SteveLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

AC went out around 9pm we called they scheduled us for the following day. Middle of Aug. 102 degree temp. So very please with them coming out so quick. Tech was very professional and knowledgeable...

Paid $400–600Not sureHVAC system repair
Delmer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

One Hour repaired the air conditioner & got it back working properly.

HVAC system repair
SeanLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Yoany is great! Very knowledgeable and professional. Unfortunately, I had a 10 year warranty on parts, and there were none on the truck, so I had to pay full price, or wait 2 days for the part to arrive, which in 105÷ degree weather was not an option. Feel a bit swindled. Font believe their slogan. He was late,…

Paid $1,000–1,200HVAC system repair
Noel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Answered every question friendly and helpful

Paid $1–200OverpricedHVAC system repair
Randy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rocky the tech was great and very helpful. Got us up and running in no time

Paid $1–200Great priceHVAC system repair
MckinleyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Michael Bell was very knowledgeable and was able to fix my issue I’ve been having for over 6 months.

Paid $200–400HVAC system repair
JimLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★

The two technicians that came to my home were very nice. They were concerned about my problem, but the issue that I really have is not with your technicians it’s with your pricing. I feel that fleece me when I bought the system because you knew I was in a desperate situation with my wife’s medical condition charging…

Paid $1,400–1,600OverpricedHVAC system repairHVAC system maintenance

Show more HVAC system repair reviews (124 more) →

Why it scores 33How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%10+3.5Reliability 15%11+1.7Craft & service 20%77+15.4Value 10%10+1Momentum 8%53+4.2Track record 7%53+3.7Accountability 5%65+3.3Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction10
Reliability11
Craft & service77
Value10
Momentum53
Track record53
Accountability65

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