HVAC CONTRACTORS · DALLAS, TX
One Hour Air Conditioning & Heating of Dallas logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%10+3.5Reliability 15%11+1.7Craft & service 20%77+15.4Value 10%10+1Momentum 8%53+4.2Track record 7%53+3.7Accountability 5%65+3.3Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.33SCORE

One Hour Air Conditioning & Heating of Dallas

Better than 21% of HVAC contractors · #53 of 67

4.9★1,246 Google reviewsGoogle star rating as shown on Google Maps.
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
3.9%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
76%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

One Hour Air Conditioning & Heating of Dallas for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$939
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “HVAC duct & vent cleaning”

★★★★★ Gayle · 3 months ago

Good service, very friendly

Paid $800–1,000Reasonable priceHVAC duct & vent cleaning
★★★★★ Johnnie · Edited 3 months ago

I have never left anyone a review good nor bad but this guy is by far the best. Came for a simple blower motor not grounded, left me feeling great about the promotions they were having for my new have system that I (knew I might need). He was so respectable and knowledgeable on their equipment dos and donts but…

Paid $1–200Reasonable priceHVAC duct & vent cleaningInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Mike · a year ago

Mr Barras did a great job explaining the situation and the state of the system that he observed. He explained my options and described what the cost of the procedure would be (for vent cleaning my house). I was very happy with my interaction with the company and Mr Barras specifically- I will definitely consider…

Not sureHVAC duct & vent cleaning
★★★★★ Shari · Edited a year ago

Jay was great. He came in late last night and got me running and came back early this afternoon and replaced the part that needed replacing. Thank you so much!

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Michelle · Edited a year ago

Very kind and good at explaining the process and how to keep up with things. Great team of people. Very respectful in my home

HVAC system maintenanceHVAC duct & vent cleaning+ Responsiveness+ Quality+ Professionalism
★★★★★ Archie · 3 years ago

Technicians very professional and friendly and polite. They did a very thorough job in cleaning the ducts/vents, also in cleaning blower wheel and coils. They were very thorough in cleaning up afterwards. We appreciate their hard work, attention to detail and thoroughness. Thank You.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Dorothy · Edited 3 years ago

Quality service professionals and friendly

HVAC duct & vent cleaningInstall ACInstall thermostat+ Professionalism
★★★★★ Donna · 3 years ago

The service was exceptional 👏

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Richard · 3 years ago

Excellent work and very expedient.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Cracker · Edited 3 years ago

Our heat pump quit because of high line pressure. Problem was quickly repaired and right before a cold front.

A/C system maintenanceHVAC duct & vent cleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Melissa · 3 years ago

My husband and I extremely impressed by the professionalism, knowledge and customer service we experienced during our vent cleaning yesterday. The technicians went above and beyond in every aspect of the service and we can’t say THANK YOU enough!

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Barbara · 3 years ago

I love One Hour Air Conditioning &Heating. Brandon, Victor and their crews were very professional and worked very hard and long doing a complete hvac replacement. Our attic is very small so the wotk was very challenging . I couldn't be happier with the results! I can t wait to see the difference in the quality of…

HVAC duct & vent cleaningHeating system installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Amanda · 4 years ago

Every time we use One Hour they are super communicative. Phone call/text to book appointment. I personally love the text option as I never have to worry about missing a phone call from an unknown number. They send a picture of your technician along with a link to learn more about them before they show up. The techs…

A/C system maintenanceHVAC duct & vent cleaningRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Chelsea · Edited 5 years ago

Easy to get ahold of and have someone come on out. Wiley was great to work with and took the time to educate us on how to maintain our hvac unit. Over all great experience!

HVAC duct & vent cleaningA/C system repair
★★★★★ Marcus · a year ago

Rating only, no written review.

Great priceHVAC system maintenanceHVAC duct & vent cleaning
★★★★★ KING · 4 years ago

Rating only, no written review.

A/C system maintenanceHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Anna · 4 years ago

Rating only, no written review.

HVAC duct & vent cleaning+ Professionalism
★★★★★ David · Edited 4 years ago

Rating only, no written review.

HVAC duct & vent cleaningHVAC system maintenance
★★★★★ Adrian · 5 years ago

Rating only, no written review.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Jen · 5 years ago

Rating only, no written review.

HVAC duct & vent cleaningA/C system repair+ Responsiveness+ Punctuality+ Quality

vs category

Blue = One, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.94★ (36 reviews)2024-Q2: 4.96★ (76 reviews)2024-Q3: 4.94★ (77 reviews)2024-Q4: 4.88★ (59 reviews)2025-Q1: 4.77★ (75 reviews)2025-Q2: 4.61★ (49 reviews)2025-Q3: 4.71★ (78 reviews)2025-Q4: 4.80★ (46 reviews)2026-Q1: 4.95★ (39 reviews)2026-Q2: 4.94★ (81 reviews)2026-Q3: 4.77★ (88 reviews)2026-Q4: 4.79★ (19 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$305-5% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 29%Reasonable 49%Overpriced 9%Not sure 12%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%10+3.5Reliability 15%11+1.7Craft & service 20%77+15.4Value 10%10+1Momentum 8%53+4.2Track record 7%53+3.7Accountability 5%65+3.3Experts Score= 33Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
10
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
11
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
77
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
10
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
53
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
53
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
65

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+314 / −4
Professionalism
+441 / −3
Responsiveness
+355 / −1
Punctuality
+332 / −0
Value
+237 / −4

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