Is One Hour Air Conditioning & Heating of Dallas any good?
Our verdict: mixed — #53 of 67 HVAC contractors, better than 21%. Customers single out its craft & service and accountability; value is where it trails.
Craft & service — better than 77% of peers
Reliability — 11th percentile
Satisfaction — 10th percentile
Value — 10th percentile
One Hour Air Conditioning & Heating of Dallas for a/c system maintenance
Clear ✕119 customers reviewed a a/c system maintenance job here and rated it 4.91★. Most paid $1–200 (category typical: $54–$441). For this job it ranks #43 of 59 HVAC contractors we track.
All 119 Google reviews tagged “A/C system maintenance” · showing 20
Great tech! Very professional business! Now days it is very hard to find a company that is customer oriented. Glad I found One Hour AC.
Zach was awesome. Professional, thorough, friendly, respectful and answered all of our questions. He represented your company well. Every service call/PM has been great. I’m glad we switched services to y’all.
Very nice staff, goes the extra mile to ensure you are happy with their work. Highly recommend them.
Very prompt and clear communication with frequent updates. Zach is very helpful explaining the condition of the systems and their annual membership benefits
Today James came out to service my air condition. I am so thankful it was him. Not only did he thoroughly service my system, but he took the time to make sure my concerns were addressed and all my questions answered. Thank you James for being so considerate and patient with this 76yr old woman. You truly made me…
I have never left anyone a review good nor bad but this guy is by far the best. Came for a simple blower motor not grounded, left me feeling great about the promotions they were having for my new have system that I (knew I might need). He was so respectable and knowledgeable on their equipment dos and donts but…
Michael was very kind and thorough when checking what was wrong/going on with our A/C. Unfortunately it wasn’t cooling properly and he double checked everything was working before he left. I appreciate him taking the time to listen to what was going on and addressing the issue from there.
James was extremely good with explaining everything and doing some work I didn’t know was needed. We need more technicians like him.
The tech was knowledgeable, efficient, and timely.
Joe Pierce provided AC maintenance in a professional and friendly manner
One Hour Air technician Rocky came by today cuz the thermostat had a connection issue. It could not communicate with the system, and it was completely dead. Rocky powered off the breaker to the system itself, then back on after a pause. It came up and started cooling again. Thanks Rocky! I really appreciate the…
One Hour Air has taken care of us for 8+ years and has been amazing. Great customer service, friendly helpful staff, and their techs are top notch. Want to thank Joe Pierce who recently did our spring tuneup. Knowledgeable and professional. Highly recommend One Hour Air and Joe!
Joe was very professional and knowledgeable.
Great Service every time with One Hour, Technician does a great job with service.Joe did a fantastic job with the service.Thanks
Joe did a great job. He is definitely an asset for One Hour AC.
The tech, Mike Bell, was thorough and is personable. I like Mike.
Justin was the best person we have ever had. Very knowledgeable, very personalable, and my dog does not frighten him. Justin is welcome to return on future visits. 😊 Just like Justin ...Danny is great as well. Same as always the best !!!
Dane J. was aweome and professional. Answered my questions in plain English and made reasonable suggestions. No pressure. I'm enrolled in their One Hour maintenance program, you gotta try it. Love the text reminders that it's time to schedule maintenance. One less thing to remember. Mega convenient.. 😃👍
One Hour Air is great! Very friendly and knowledgeable.
He did a great job and we are very pleased. He was very professional and gave us a great breakdown on any issues. We are very pleased.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about One Hour Air Conditioning & Heating of Dallas
Is One Hour Air Conditioning & Heating of Dallas good?
Yes by most measures: 4.9★ from 1,246 Google reviews and an Experts Score of 33/100 (grade D), #53 of 67 HVAC contractors we track. 3.9% of reviews in the last two years were 1–2★ (category average 2%).
How much does One Hour Air Conditioning & Heating of Dallas charge?
Customers reported a typical bill of $305 (middle half $54–$771), 5% below the HVAC contractors median of $322.
What do customers hire One Hour Air Conditioning & Heating of Dallas for?
Mostly HVAC system maintenance (196), HVAC system repair (142), a/c system maintenance (118), a/c system repair (109).
Does the owner respond to complaints?
The owner replied to 76% of 1–3★ reviews (category: 63%).
