Is One Hour Air Conditioning & Heating of Dallas any good?
Our verdict: mixed — #53 of 67 HVAC contractors, better than 21%. Customers single out its craft & service and accountability; value is where it trails.
👍 Strengths
Craft & service — better than 77% of peers
👎 Watch-outs
Reliability — 11th percentile
Satisfaction — 10th percentile
Value — 10th percentile
Need a specific job done? See what customers paid and said about it here.
198 customers reviewed a HVAC system maintenance job here and rated it 4.93★. Most paid $1–100 (category typical: $37–$292). For this job it ranks #43 of 60 HVAC contractors we track.
All 198 Google reviews tagged “HVAC system maintenance” · showing 20
Dennis11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Yoani was professional, courteous and informative. Great job!
Great priceHVAC system maintenanceHeating system repair
StevenLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Uriel was very professional and patiently went through different options. He updated the unit's software and replaced a capacitor
Reasonable priceHVAC system maintenance
Johnny2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Very professional and made good decisions on solving problems
HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Jeff13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Zach was awesome. Professional, thorough, friendly, respectful and answered all of our questions. He represented your company well. Every service call/PM has been great. I’m glad we switched services to y’all.
Paid $1–100Great priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
CynthiaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Adrian was very Finley. He provided. great service and a thorough update.
Paid $1–200Great priceHVAC system maintenance
Brenda12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Punctual and very professional.
Not sureHVAC system maintenance
Kenneth8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Zach was very professional. He explained his work thoroughly. He is someone that I would request back for service.
HVAC system maintenance
Gobinath3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very prompt and clear communication with frequent updates.
Zach is very helpful explaining the condition of the systems and their annual membership benefits
Great priceHVAC system maintenanceA/C system maintenance
Charles5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Mike was personable and professional. Took time to explain when we had questions. Appreciated his knowledge.
HVAC system maintenance
EduardoLocal Guide · 223 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Very honest and forthcoming with all the information needed to take the appropriate action.
HVAC system maintenance
TomLocal Guide · 70 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My bath tub drain was stopped up. Being as the. aC drains down the wall & into the bath tub drain, they poured my drano down the drain & plunged it! Within 30 minuets it drained it! Happy camper!!!
Paid $1–200Not sureHVAC system maintenance
Puneet9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jay was the technician that came for my assistance. He was one of few amazing technicians i have worked with. He was empathetic and explained things amazingly. He was able to pin point issue in 15-30 mins and i whole heartedly felt that he actually wants to help people.
Paid $1–200Great priceHVAC system maintenance
Nic19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Uriel was fast and efficient! A gentleman and a solid technician we will be using one hour from this point forward
Paid $600–800Reasonable priceHVAC system maintenance
Barry8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Good company to work with.
HVAC system maintenance
Shannon6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The Technician was amazing and explained everything to me! Zach did and amazing job!
HVAC system maintenance
JK7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Michael Bell did a great job today, he is very friendly and very knowledgeable also, I would recommend him 10 out of 10 times to anyone!
Paid $1,800–2,000Reasonable priceHVAC system maintenance
JimLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★
The two technicians that came to my home were very nice. They were concerned about my problem, but the issue that I really have is not with your technicians it’s with your pricing. I feel that fleece me when I bought the system because you knew I was in a desperate situation with my wife’s medical condition charging…
Paid $1,400–1,600OverpricedHVAC system repairHVAC system maintenance
Glenda12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Today James came out to service my air condition. I am so thankful it was him. Not only did he thoroughly service my system, but he took the time to make sure my concerns were addressed and all my questions answered. Thank you James for being so considerate and patient with this 76yr old woman. You truly made me…
HVAC system maintenanceA/C system maintenanceHeating system maintenance
Bob1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Michael Bell was very thorough, efficient and professional.
Paid $1–200Reasonable priceHVAC system maintenance
Sri2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Questions about One Hour Air Conditioning & Heating of Dallas
Is One Hour Air Conditioning & Heating of Dallas good?
Yes by most measures: 4.9★ from 1,246 Google reviews and an Experts Score of 33/100 (grade D), #53 of 67 HVAC contractors we track. 3.9% of reviews in the last two years were 1–2★ (category average 2%).
How much does One Hour Air Conditioning & Heating of Dallas charge?
Customers reported a typical bill of $305 (middle half $54–$771), 5% below the HVAC contractors median of $322.
What do customers hire One Hour Air Conditioning & Heating of Dallas for?
Mostly HVAC system maintenance (196), HVAC system repair (142), a/c system maintenance (118), a/c system repair (109).
Does the owner respond to complaints?
The owner replied to 76% of 1–3★ reviews (category: 63%).
