Is One Hour Air Conditioning & Heating of Dallas any good?
Our verdict: mixed — #53 of 67 HVAC contractors, better than 21%. Customers single out its craft & service and accountability; value is where it trails.
Craft & service — better than 77% of peers
Reliability — 11th percentile
Satisfaction — 10th percentile
Value — 10th percentile
One Hour Air Conditioning & Heating of Dallas for heating system installation
Clear ✕35 customers reviewed a heating system installation job here and rated it 4.80★. For this job it ranks #43 of 50 HVAC contractors we track.
All 35 Google reviews tagged “Heating system installation”
They came out same day. Jay was fantastic and so kind for coming out in the middle of the night to help diagnose the problem. He helped us get a new unit and get the install scheduled for the next morning. Less than 24 hours from when out AC went out, we were back cooling down again. Thank you to the whole team.
We had family coming over for a holiday gathering. The late afternoon before the holiday, our AC stopped working. I called One Hour and Michael Bell came out that same evening. Mr. Bell accessed our problem and explained why we needed an entirely new HVAC system. He was very knowledgeable and helped us through…
They were great! On time, very nice and got the job done!
Jay was great. He came in late last night and got me running and came back early this afternoon and replaced the part that needed replacing. Thank you so much!
I had my HVAC replaced during the 21 storm and satisfied with install and follow up service. Mike Bell was very informative during my annual heating service 10/23
Very knowledgeable
So far my new ac unit and furnace are working fine but I had also asked them to put a new vent in our laundry room but because our crawl space was small I felt like he didn't want to go through the trouble of installing it and just told me "there wasn't enough room" I gonna get a second opinion and probably won't…
This is my 2nd unit bought from One Hour Michael was very knowledgeable, proficient and very detailed in quoting my offer. I have one unit already installed by One Air so when my unit went out I knew I would be using them again. Very satisfied customer
Everything about this company from start to finish was outstanding. Our consultant, Zac, was knowledgeable and professional. He went the extra mile to insure we were satisfied. Brandon and his partner completed the installation in less time than promised. He also explained everything about the system and all of the…
These are great people that did a fabulous job. Professional, courteous, hard working, and answered every question we asked them. Highly recommended.
I have been using this company for almost a year. If I could give ZERO stars I would. We have to get a tech out here very month to “Fix” a brand new system that we payed 26k for. Yes we overpaid. Oh well it’s past that. The fact that every time the weather changes I have to call them to get this system working is…
These guys were incredible and hard working. They installed a whole new system for us and were so professional. These people really know what they are doing and do a great job at it!! They also made sure to explain everything they did in detail. It was very comforting.
I am very happy with One Hour AC & Heating. The installation techs did a great job and were both very professional.
They replaced two systems in my house. The guys were very courteous and professional.
I love One Hour Air Conditioning &Heating. Brandon, Victor and their crews were very professional and worked very hard and long doing a complete hvac replacement. Our attic is very small so the wotk was very challenging . I couldn't be happier with the results! I can t wait to see the difference in the quality of our air and our lower utility bills!
Mike was Amazing. He explained things and made sure I was aware of the work he was doing.
He was great job explaining to me me the issues
Victor and Junior were the very best. They treated my home with respect and did a wonderful job on the installation. I will recommend One Hour air-conditioning and heating to everyone I know. To put it bluntly, these guys are fantastic!! Verne Epps, lifetime customer.
The father and Son team where fantastic, I would recommend your company to all my friend's
Michael was very nice , clean,explained everything. He was knowledgeable, good pricing, a Godsend for use. I couldn't ask for any better service. Julia P.
Michael was very professional, almost acted like he didn't work for the company but for me. He got a great deal on my system, and service plan. He was very honest and listened to what I wanted, and made sure it was in my best interest and made it happen, with his team and expert knowledge and experience. I would…
Phenomenal experience and same day installation of two systems for my home. The initial visit with Brandon and the install crew with Salvador and his team was efficient, fast, and informative. Competitive price and great experience overall.
One Hour Air put installed our hvac three years ago. Since then we have been on the maintenance program. I do not normally choose to partake in extra warranties, maintenance programs, etc, but I’m so glad we did with this. Hvac systems are so expensive and pretty necessary, so having the crew at One Hour Air look…
Awesome service..we got the hero's benefits for being veterans.. Always use businesses that help veterans.
Home Advisor gave me 4 companies. One Hour called right away and offered to come by right away. Another company called to make an appointment for the next day. Others were slower. They came through with a great offer. The guarantees were I'm p restive. They installed everything the next day!
Had a new install heating and air Brandon and Christian did great job also thanks to Michael salesman my house feels great couldn’t be more comfortable or happier thanks “One Hour Air”
Great experience. Techs Brian Atkins and Chris were Awesome!! ..one of your installers is Colombian...my wife is from there... It started to rain heavy so I gave the guys a 10x10 canopy..no need for them to get wet and sick....they helped my wife remove the window unit....and cleaned the ducting...and they are…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about One Hour Air Conditioning & Heating of Dallas
Is One Hour Air Conditioning & Heating of Dallas good?
Yes by most measures: 4.9★ from 1,246 Google reviews and an Experts Score of 33/100 (grade D), #53 of 67 HVAC contractors we track. 3.9% of reviews in the last two years were 1–2★ (category average 2%).
How much does One Hour Air Conditioning & Heating of Dallas charge?
Customers reported a typical bill of $305 (middle half $54–$771), 5% below the HVAC contractors median of $322.
What do customers hire One Hour Air Conditioning & Heating of Dallas for?
Mostly HVAC system maintenance (196), HVAC system repair (142), a/c system maintenance (118), a/c system repair (109).
Does the owner respond to complaints?
The owner replied to 76% of 1–3★ reviews (category: 63%).
