Is One Hour Air Conditioning & Heating of Dallas any good?
Our verdict: mixed — #53 of 67 HVAC contractors, better than 21%. Customers single out its craft & service and accountability; value is where it trails.
Craft & service — better than 77% of peers
Reliability — 11th percentile
Satisfaction — 10th percentile
Value — 10th percentile
One Hour Air Conditioning & Heating of Dallas for heating system maintenance
Clear ✕56 customers reviewed a heating system maintenance job here and rated it 4.91★. Most paid $1–100 (category typical: $54–$292). For this job it ranks #29 of 47 HVAC contractors we track.
All 56 Google reviews tagged “Heating system maintenance” · showing 40
Zach was awesome. Professional, thorough, friendly, respectful and answered all of our questions. He represented your company well. Every service call/PM has been great. I’m glad we switched services to y’all.
Today James came out to service my air condition. I am so thankful it was him. Not only did he thoroughly service my system, but he took the time to make sure my concerns were addressed and all my questions answered. Thank you James for being so considerate and patient with this 76yr old woman. You truly made me…
The tech, Mike Bell, was thorough and is personable. I like Mike.
Justin was great! Very thorough and explained in good detail
Mike is the best. He knows our system best and takes great care of us.
Mike Bell is the absolute best technician ! We'll wait to be able to have him come out. He's kind, honest and we trust his opinion.
Jay was great. He came in late last night and got me running and came back early this afternoon and replaced the part that needed replacing. Thank you so much!
Great, professional and knowledgeable of the products and services,excellent and respectful attitude, amazing experience
So very grateful for the expertise of the people who come and take care of my AC and Heater. Bravo. 5 stars Justin did a fantastic professional job on my house today.
Professional and quality work from Mr. Justin Friendly Service. Extremely efficient.
Great guy! On time and explained everything that was done and some recommendations that will be hopeful.
Danny was great he walked me through all the steps and explanations for some upgrades to the system.
Justin did a great job. He was thorough and personable.
Danny was very thorough and explained in great detail what he had done and could be done for complete maintenance!
Justin did an excellent job! Every aspect was gone over and explained thoroughly. We are extremely pleased with the service Justin provided today. I would recommend 1 Hour Air Conditioning & Heating for all hvac needs.
Prompt, efficient, timely and courteous. That is how I would describe One Hour Air,and especially a big "shout out "to the young man who serviced my home, Mike Bell.... Thanks Mike,and thank you One Hour Air. I highly recommend you both. Phil D. A Happy Customer
I have been using this company for almost a year. If I could give ZERO stars I would. We have to get a tech out here very month to “Fix” a brand new system that we payed 26k for. Yes we overpaid. Oh well it’s past that. The fact that every time the weather changes I have to call them to get this system working is…
Today Josh Callahan and Michael Suarez came for 2 different services. Josh came for a routine maintenance appointment and Michael spoke to me about AC unit options. Both were great, professional and never pressured me into a purchase I wasn't comfortable with. Josh sat and spoke to me about all my options and gave…
He is good to explaining about the unit that has overcharged so I learn lot. He really nice guy.
Justin is always very informative and professional. Highly recommend!
Great service and on time.
Our heat pump quit because of high line pressure. Problem was quickly repaired and right before a cold front.
Justin always does a good job maintaining my system and always keeps me aware of any potential issues.
Justin was great, very helpful and knowledgeable on the system and explained what he was doing as well as how the system works.
Mike bell was professional and did the job well.
I want Mike to service my ac in the spring
Justin did an excellent job. Very thorough and professional.
We've been customers of One Hour for a few years now and we're very happy with the service we've received from them. The times that they've come to service or repair our A/C and heating units, they always acted professionally and answered our questions in a helpful and professional manner. Highly recommended.
Mine was awesome!
James was incredible helpful and very professional! He was able to identify the issue quickly and had it fixed in one trip to the truck and back. Thank you too the whole team at One Hour for your incredible service, I know exactly who to call if I ever have AC/ heating needs again!
Yearly inspection. Did very thorough job. Nice guy. Easy to work with.
Great service, friendly and explained our options clearly.
One Hour Air put installed our hvac three years ago. Since then we have been on the maintenance program. I do not normally choose to partake in extra warranties, maintenance programs, etc, but I’m so glad we did with this. Hvac systems are so expensive and pretty necessary, so having the crew at One Hour Air look…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about One Hour Air Conditioning & Heating of Dallas
Is One Hour Air Conditioning & Heating of Dallas good?
Yes by most measures: 4.9★ from 1,246 Google reviews and an Experts Score of 33/100 (grade D), #53 of 67 HVAC contractors we track. 3.9% of reviews in the last two years were 1–2★ (category average 2%).
How much does One Hour Air Conditioning & Heating of Dallas charge?
Customers reported a typical bill of $305 (middle half $54–$771), 5% below the HVAC contractors median of $322.
What do customers hire One Hour Air Conditioning & Heating of Dallas for?
Mostly HVAC system maintenance (196), HVAC system repair (142), a/c system maintenance (118), a/c system repair (109).
Does the owner respond to complaints?
The owner replied to 76% of 1–3★ reviews (category: 63%).
