Is One Hour Air Conditioning & Heating of Dallas any good?
Our verdict: mixed — #53 of 67 HVAC contractors, better than 21%. Customers single out its craft & service and accountability; value is where it trails.
Craft & service — better than 77% of peers
Reliability — 11th percentile
Satisfaction — 10th percentile
Value — 10th percentile
One Hour Air Conditioning & Heating of Dallas for thermostat repair
Clear ✕19 customers reviewed a thermostat repair job here and rated it 5.00★. Most paid $1–100 (category typical: $56–$396). For this job it ranks #12 of 40 HVAC contractors we track.
All 19 Google reviews tagged “Thermostat repair”
Yoany was great! Very knowledgeable and professional. Went the extra mile. Thank you!
Jay put a new thermostat in My Home and it’s working great!! Keeping warm now!!!
Jay was great. He came in late last night and got me running and came back early this afternoon and replaced the part that needed replacing. Thank you so much!
So very grateful for the expertise of the people who come and take care of my AC and Heater. Bravo. 5 stars Justin did a fantastic professional job on my house today.
My tech, Mike Bell does great work! He was was efficient, courteous, professional, knowledgeable and pleasant to be around.
Quality AC service was provided on time
He is good to explaining about the unit that has overcharged so I learn lot. He really nice guy.
Our heat pump quit because of high line pressure. Problem was quickly repaired and right before a cold front.
Justin was great, very helpful and knowledgeable on the system and explained what he was doing as well as how the system works.
Justin was excellent in diagnosing and repairing out heater/thermostat and complete the job in a timely manner. He was kind and communicated with us every step of the way. We found One Hour to be very reasonably priced, on time and precise.
Super quick and professional! We've been fighting with our home warranty since last night to get someone out to fix our AC, one hour got us on their wait list this morning and had someone out before our home warranty could even think about sending someone. Mike was super informative and polite! Will definitely be using again!
We've been customers of One Hour for a few years now and we're very happy with the service we've received from them. The times that they've come to service or repair our A/C and heating units, they always acted professionally and answered our questions in a helpful and professional manner. Highly recommended.
Great communication from setting up the visit and a wonderful follow through. Our thermostat stopped working on a Saturday- and the house started to get ver chilly Called One Hour A/c & Heating - they gave me an appointment and quickly confirmed time of visit. The technician was thorough, trying to find the root…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about One Hour Air Conditioning & Heating of Dallas
Is One Hour Air Conditioning & Heating of Dallas good?
Yes by most measures: 4.9★ from 1,246 Google reviews and an Experts Score of 33/100 (grade D), #53 of 67 HVAC contractors we track. 3.9% of reviews in the last two years were 1–2★ (category average 2%).
How much does One Hour Air Conditioning & Heating of Dallas charge?
Customers reported a typical bill of $305 (middle half $54–$771), 5% below the HVAC contractors median of $322.
What do customers hire One Hour Air Conditioning & Heating of Dallas for?
Mostly HVAC system maintenance (196), HVAC system repair (142), a/c system maintenance (118), a/c system repair (109).
Does the owner respond to complaints?
The owner replied to 76% of 1–3★ reviews (category: 63%).
